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Disk Repair Virus


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21 replies to this topic

#1 MikeCam723

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Posted 26 December 2010 - 02:25 PM

Hello,

I am trying to fix my brothers computer but can't seem to get rid of this virus. There is a fake HDD program called Disk Repair that continues to reload itself and pop-up every time I turn the computer on. I also have found a program called Optimization by the Optimization Corp. I tried to delete all filed associated with these two programs, but they keep returning when restarting the computer. I run Stopzilla and have removed a number of viruses and trojans. After removing these the programs continue to come back.I ran Hijackthis and know I have to remove the entries with k3wWJKhNvYznyw, but am not sure what else to fix/delete.

Here is the log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:04:54 PM, on 12/26/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18999)
Boot mode: Safe mode with network support

Running processes:
C:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Owner\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshibadirect.com/dpdstart
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshibadirect.com/dpdstart
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files (x86)\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\Program Files (x86)\STOPzilla!\SZIEBHO.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKCU\..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [YRUvoXXeDU.exe] C:\ProgramData\YRUvoXXeDU.exe
O4 - HKCU\..\Run: [k3wWJKhNvYznyw] C:\ProgramData\k3wWJKhNvYznyw.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files (x86)\iPod\bin\iPodService.exe
O23 - Service: CNG Key Isolation (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files (x86)\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files (x86)\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: Software Licensing (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: Print Spooler (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: STOPzilla Service (szserver) - iS3, Inc. - C:\Program Files (x86)\Common Files\iS3\Anti-Spyware\SZServer.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files (x86)\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - Unknown owner - C:\Windows\system32\TODDSrv.exe (file missing)
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
O23 - Service: TOSHIBA SMART Log Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
O23 - Service: Viewpoint Manager Service - Unknown owner - C:\Program Files (x86)\Viewpoint\Common\ViewpointService.exe (file missing)

--
End of file - 8159 bytes

Any help would be greatly appreciated.

Thank You,
Mike

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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 03 January 2011 - 12:11 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 MikeCam723

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Posted 03 January 2011 - 02:22 AM

Hello, Gringo
Thanks for the response. I believe I have fixed the problem. However, I was going to run DDS and RKUnHooker to make sure everything was fine and I ran into a couple of problems. I tried disabling some programs to get DDS to run, but for some reason no logs are popping up. I ran DDS before and it worked. When I try to run RKUnHooker I get and error that says "Error loading driver, NTSTATUS code: 0xC000036B." Computer seems to working fine, I just can't get these two programs to work.

Mike

Edited by MikeCam723, 03 January 2011 - 02:22 AM.


#4 gringo_pr

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Posted 03 January 2011 - 02:33 AM

Hello Mike

RKunhooker won't run on 64 bit system and just noticed that this is what you have


Ok lets do this then


Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 MikeCam723

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Posted 03 January 2011 - 03:09 AM

Ran Combofix and it stopped at completed stage_48 and this message popped up "PEV.cfxxe has stopped working." The computer seems to be running fine still.

#6 MikeCam723

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Posted 03 January 2011 - 03:16 AM

The scan resumed after I closed out the window with the PEV.cgxxe message. Just waiting for the scan to finish and I will post the log.

#7 MikeCam723

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Posted 03 January 2011 - 03:34 AM

Here is the log fot Combofix:

ComboFix 11-01-02.03 - Owner 01/03/2011 2:49.1.2 - x64
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.4085.2538 [GMT -5:00]
Running from: c:\users\Owner\Desktop\ComboFix.exe
AV: Trend Micro Internet Security *Disabled/Updated* {68F968AC-2AA0-091D-848C-803E83E35902}
FW: Trend Micro Personal Firewall *Enabled* {70A91CD9-303D-A217-A80E-6DEE136EDB2B}
SP: STOPzilla Anti-Spyware *Disabled/Updated* {B2E69928-50DC-94CA-6A80-AAB054008761}
SP: Trend Micro Internet Security *Disabled/Updated* {D3988948-0C9A-0693-BE3C-BB4CF86413BF}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\users\Owner\AppData\Roaming\inst.exe
c:\windows\system32\service
c:\windows\SysWow64\arp.exe
c:\windows\system32\arp.exe . . . . Failed to delete
c:\windows\system32\slwga.dll . . . . Failed to delete
c:\windows\system32\systemcpl.dll . . . . Failed to delete

Infected copy of c:\windows\SysWow64\comres.dll was found and disinfected
Restored copy from - c:\windows\winsxs\x86_microsoft-windows-com-complus.res_31bf3856ad364e35_6.0.6001.18000_none_2cb0dad7e631d923\comres.dll

.
((((((((((((((((((((((((( Files Created from 2010-12-03 to 2011-01-03 )))))))))))))))))))))))))))))))
.

2011-01-03 08:17 . 2011-01-03 08:22 -------- d-----w- c:\users\Owner\AppData\Local\temp
2011-01-03 08:17 . 2011-01-03 08:17 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-01-03 08:17 . 2008-01-21 02:50 1291264 ----a-w- c:\windows\SysWow64\comres.dll
2011-01-03 07:37 . 2011-01-03 07:37 -------- d-----w- c:\users\Owner\AppData\Local\Apple
2011-01-03 07:13 . 2011-01-03 07:14 34560 ----a-w- c:\windows\SysWow64\drivers\Normandy.sys
2011-01-03 06:27 . 2011-01-03 06:27 -------- d-----w- c:\users\Owner\AppData\Local\Apple Computer
2010-12-22 16:59 . 2010-12-22 16:59 -------- d-----w- c:\program files (x86)\STOPzilla!
2010-12-22 16:59 . 2010-12-22 16:59 -------- d-----w- c:\program files (x86)\Common Files\iS3
2010-12-22 16:59 . 2011-01-03 08:21 -------- d-----w- c:\programdata\STOPzilla!
2010-12-20 23:52 . 2010-12-22 21:46 -------- d-----w- c:\users\Owner\AppData\Roaming\Dropbox
2010-12-16 18:13 . 2010-11-04 18:55 352768 ----a-w- c:\windows\SysWow64\taskschd.dll
2010-12-16 18:13 . 2010-11-04 18:55 270336 ----a-w- c:\windows\SysWow64\taskcomp.dll
2010-12-16 18:13 . 2010-11-04 16:34 171520 ----a-w- c:\windows\SysWow64\taskeng.exe
2010-12-15 23:07 . 2010-12-15 23:07 546256 ----a-r- c:\windows\SysWow64\SZComp5.dll
2010-12-15 23:07 . 2010-12-15 23:07 452048 ----a-r- c:\windows\SysWow64\SZBase5.dll
2010-12-15 23:07 . 2010-12-15 23:07 22992 ----a-r- c:\windows\SysWow64\SZIO5.dll
2010-12-15 23:07 . 2010-12-15 23:07 132560 ----a-r- c:\windows\SysWow64\IS3HTUI5.dll
2010-12-15 23:07 . 2010-12-15 23:07 99792 ----a-r- c:\windows\SysWow64\IS3Svc5.dll
2010-12-15 23:07 . 2010-12-15 23:07 99792 ----a-r- c:\windows\SysWow64\IS3Inet5.dll
2010-12-15 23:07 . 2010-12-15 23:07 67024 ----a-r- c:\windows\SysWow64\IS3Hks5.dll
2010-12-15 23:07 . 2010-12-15 23:07 398800 ----a-r- c:\windows\SysWow64\IS3DBA5.dll
2010-12-15 23:07 . 2010-12-15 23:07 28624 ----a-r- c:\windows\SysWow64\IS3XDat5.dll
2010-12-15 23:07 . 2010-12-15 23:07 738768 ----a-r- c:\windows\SysWow64\IS3Base5.dll
2010-12-15 23:07 . 2010-12-15 23:07 390608 ----a-r- c:\windows\SysWow64\IS3UI5.dll
2010-12-15 23:07 . 2010-12-15 23:07 230864 ----a-r- c:\windows\SysWow64\IS3Win325.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-12-20 23:09 . 2008-08-25 00:45 38224 ----a-w- c:\windows\SysWow64\drivers\mbamswissarmy.sys
2010-10-30 21:44 . 2010-10-30 21:44 82816 ----a-w- c:\users\Owner\AppData\Roaming\pcouffin.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files (x86)\Windows Sidebar\sidebar.exe" [2009-04-11 1233920]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Camera Assistant Software]
2007-10-26 00:41 413696 ----a-w- c:\program files\Camera Assistant Software for Toshiba\traybar.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CLMLServer]
2008-02-14 19:08 184320 ----a-w- c:\program files (x86)\CyberLink\PowerCinema for TOSHIBA\Kernel\CLML\CLMLSvc.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCMAgent]
2007-12-14 03:52 143360 ----a-w- c:\program files (x86)\CyberLink\PowerCinema for TOSHIBA\PCMAgent.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"AgereModemAudio"=2 (0x2)
"ALG"=3 (0x3)
"CLTNetCnService"=2 (0x2)
"ConfigFree Service"=2 (0x2)
"DFSR"=3 (0x3)
"fbdpinger"=2 (0x2)
"GameConsoleService"=3 (0x3)
"IDriverT"=3 (0x3)
"KeyIso"=3 (0x3)
"MSDTC"=3 (0x3)
"Netlogon"=3 (0x3)
"pinger"=2 (0x2)
"ProtectedStorage"=3 (0x3)
"RpcLocator"=3 (0x3)
"slsvc"=2 (0x2)
"SNMPTRAP"=3 (0x3)
"Spooler"=2 (0x2)
"Swupdtmr"=2 (0x2)
"UI0Detect"=3 (0x3)
"UleadBurningHelper"=2 (0x2)
"vds"=3 (0x3)
"VSS"=3 (0x3)
"wmiApSrv"=3 (0x3)
"WMPNetworkSvc"=3 (0x3)

R0 is3srv;is3srv;c:\windows\SySWOW64\drivers\is3srv64.sys [2010-01-15 74768]
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R3 Normandy;Normandy SR2; [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2009-08-29 49152]
R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam64.sys [2009-02-13 14464]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 1020768]
R4 ConfigFree Service;ConfigFree Service;c:\program files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe [2007-12-25 40960]
R4 fbdpinger;fbdpinger;c:\windows\fdbpinger.exe [2008-01-21 157040]
R4 KR10I64;KR10I64;c:\windows\system32\drivers\kr10i64.sys [2006-11-09 248320]
R4 KR10N64;KR10N64;c:\windows\system32\drivers\kr10n64.sys [2006-11-09 237568]
R4 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files (x86)\Viewpoint\Common\ViewpointService.exe [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2007-05-01 52856]
S0 szkg5;szkg5;c:\windows\SySWOW64\DRIVERS\szkg64.sys [2010-01-15 74768]
S0 tos_sps64;TOSHIBA tos_sps64 Service;c:\windows\system32\DRIVERS\tos_sps64.sys [2008-01-21 531968]
S1 tmlwf;Trend Micro NDIS 6.0 Filter Driver;c:\windows\system32\DRIVERS\tmlwf.sys [2009-05-12 199696]
S2 TmPfw;Trend Micro Personal Firewall;c:\program files\Trend Micro\Internet Security\TmPfw.exe [2009-09-03 593864]
S2 tmpreflt;tmpreflt;c:\windows\system32\DRIVERS\tmpreflt.sys [2010-07-30 42576]
S2 TmProxy;Trend Micro Proxy Service;c:\program files\Trend Micro\Internet Security\TmProxy.exe [2009-09-03 900360]
S2 tmwfp;Trend Micro WFP Callout Driver;c:\windows\system32\DRIVERS\tmwfp.sys [2009-05-12 305680]
S2 TOSHIBA SMART Log Service;TOSHIBA SMART Log Service;c:\program files\TOSHIBA\SMARTLogService\TosIPCSrv.exe [2007-12-04 175104]
S3 FwLnk;FwLnk Driver;c:\windows\system32\DRIVERS\FwLnk.sys [2006-11-20 8704]
S3 NETw4v64;Intel® Wireless WiFi Link Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\NETw4v64.sys [2007-09-26 3196416]

.
Contents of the 'Scheduled Tasks' folder

2011-01-03 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1116164605-1678021641-3025172444-1000Core.job
- c:\users\Owner\AppData\Local\Google\Update\GoogleUpdate.exe [2010-02-02 20:43]

2011-01-03 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1116164605-1678021641-3025172444-1000UA.job
- c:\users\Owner\AppData\Local\Google\Update\GoogleUpdate.exe [2010-02-02 20:43]

2011-01-03 c:\windows\Tasks\User_Feed_Synchronization-{921C38CB-3D79-469F-98BA-446CE8F248C0}.job
- c:\windows\system32\msfeedssync.exe [2010-12-16 04:25]
.

--------- x86-64 -----------


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="%ProgramFiles%\Windows Defender\MSASCui.exe -hide" [X]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-12-07 1216808]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-02-05 137240]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-02-05 187928]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-02-05 155672]
"RtHDVCpl"="RAVCpl64.exe" [2008-01-30 5682688]
"Skytel"="Skytel.exe" [2007-11-21 1826816]
"UfSeAgnt.exe"="c:\program files\Trend Micro\Internet Security\UfSeAgnt.exe" [2009-10-20 991504]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"LoadAppInit_DLLs"=0x0
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.aol.com/
mLocal Page = c:\windows\SYSTEM32\blank.htm
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office12\EXCEL.EXE/3000
.
- - - - ORPHANS REMOVED - - - -

MSConfigStartUp-ITSecMng - %ProgramFiles(x86)%\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe
WebBrowser-{604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - (no file)
WebBrowser-{FD2FD708-1F6F-4B68-B141-C5778F0C19BB} - (no file)
HKLM-Run-TPwrMain - %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
HKLM-Run-HSON - %ProgramFiles%\TOSHIBA\TBS\HSON.exe
HKLM-Run-SmoothView - %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
HKLM-Run-00TCrdMain - %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
AddRemove-Adobe Shockwave Player - c:\windows\System32\Adobe\SHOCKW~1\UNWISE.EXE
AddRemove-AIM_6 - c:\program files (x86)\AIM6\uninst.exe
AddRemove-UP_screensaver_02 - c:\windows\system32\UP_screensaver_02.scr
AddRemove-UP_screensaver_dug - c:\windows\system32\UP_screensaver_dug.scr


.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{0BE09CC1-42E0-11DD-AE16-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil10b.exe,-101"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{0BE09CC1-42E0-11DD-AE16-0800200C9A66}\Elevation]
"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{0BE09CC1-42E0-11DD-AE16-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\FlashUtil10b.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{0BE09CC1-42E0-11DD-AE16-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10b.ocx"
"ThreadingModel"="Apartment"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10b.ocx, 1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10b.ocx"
"ThreadingModel"="Apartment"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10b.ocx, 1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D4304BCF-B8E9-4B35-BEA0-DC5B522670C2}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil9e.exe,-101"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D4304BCF-B8E9-4B35-BEA0-DC5B522670C2}\Elevation]
"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D4304BCF-B8E9-4B35-BEA0-DC5B522670C2}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil9e.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D4304BCF-B8E9-4B35-BEA0-DC5B522670C2}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{2E4BB6BE-A75F-4DC0-9500-68203655A2C4}]
@Denied: (A 2) (Everyone)
@="IFlashBroker"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{2E4BB6BE-A75F-4DC0-9500-68203655A2C4}\ProxyStubClsid]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{2E4BB6BE-A75F-4DC0-9500-68203655A2C4}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{2E4BB6BE-A75F-4DC0-9500-68203655A2C4}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{DDF4CE26-4BDA-42BC-B0F0-0E75243AD285}]
@Denied: (A 2) (Everyone)
@="IFlashBroker2"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{DDF4CE26-4BDA-42BC-B0F0-0E75243AD285}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{DDF4CE26-4BDA-42BC-B0F0-0E75243AD285}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@SACL=

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}\1.0]
@SACL=
@="Shockwave Flash"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}]
@Denied: (A 2) (Everyone)
@=""

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}\1.0]
@="FlashBroker"

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes]
"SymbolicLinkValue"=hex(6):5c,00,52,00,45,00,47,00,49,00,53,00,54,00,52,00,59,
00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,4f,00,46,00,\

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files (x86)\Bonjour\mDNSResponder.exe
c:\program files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\program files (x86)\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe
.
**************************************************************************
.
Completion time: 2011-01-03 03:29:27 - machine was rebooted
ComboFix-quarantined-files.txt 2011-01-03 08:29

Pre-Run: 231,675,224,064 bytes free
Post-Run: 230,843,330,560 bytes free

- - End Of File - - 1BF52A946E2FA9A43768A404D245564E

#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 03 January 2011 - 03:49 AM

Hello

I would ike to see a report that combofix makes.

extra combofix report

  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\Qoobox\Add-Remove Programs.txt
  • click ok

copy and paste the report into this topic for me to review

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 MikeCam723

MikeCam723
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
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  • Local time:09:38 PM

Posted 03 January 2011 - 03:53 AM

Acrobat.com
Activation Assistant for the 2007 Microsoft Office suites
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.3.1
Adobe Shockwave Player
AIM 6
Apple Application Support
Apple Software Update
BlackBerry Desktop Software 5.0.1
BlackBerry® Media Sync
Camera Assistant Software for Toshiba
Canon DIGITAL CAMERA Solution Disk Software Guide
CANON iMAGE GATEWAY Task for ZoomBrowser EX
Canon Internet Library for ZoomBrowser EX
Canon MOV Decoder
Canon MOV Encoder
Canon MovieEdit Task for ZoomBrowser EX
Canon Personal Printing Guide
Canon PowerShot SD1400 IS_IXUS 130 Camera User Guide
Canon Utilities CameraWindow
Canon Utilities CameraWindow DC 8
Canon Utilities Movie Uploader for YouTube
Canon Utilities MyCamera
Canon Utilities PhotoStitch
Canon Utilities ZoomBrowser EX
Canon ZoomBrowser EX Memory Card Utility
CD/DVD Drive Acoustic Silencer
CyberLink PowerCinema for TOSHIBA
DVD MovieFactory for TOSHIBA
DVDFab 8.0.3.2 (30/10/2010)
Google Chrome
Google Talk Plugin
Google Toolbar for Internet Explorer
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Java™ 6 Update 16
Java™ 6 Update 3
Malwarebytes' Anti-Malware
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft XML Parser
Move Networks Media Player for Internet Explorer
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Napster
Napster Burn Engine
Norton 360
PhotoFiltre
QuickBooks Financial Center
QuickTime
Realtek 8169, 8168, 8101E and 8102E Ethernet Network Card Driver for Windows Vista
Realtek High Definition Audio Driver
RICOH R5C83x/84x Flash Media Controller Driver Ver.3.54.02
Rosetta Stone V3
Roxio Media Manager
Safari
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2289158)
Security Update for 2007 Microsoft Office System (KB2344875)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft Office Excel 2007 (KB2345035)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office PowerPoint Viewer (KB2413381)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Security Update for Windows Media Encoder (KB2447961)
Security Update for Windows Media Encoder (KB954156)
Security Update for Windows Media Encoder (KB979332)
Skype™ 4.2
Spelling Dictionaries Support For Adobe Reader 9
STOPzilla
Toshiba Assist
TOSHIBA ConfigFree
TOSHIBA DVD PLAYER
TOSHIBA Extended Tiles for Windows Mobility Center
TOSHIBA Face Recognition
TOSHIBA Games
TOSHIBA Hardware Setup
Toshiba Registration
TOSHIBA Software Upgrades
TOSHIBA Speech System Applications
TOSHIBA Speech System SR Engine(U.S.) Version1.0
TOSHIBA Speech System TTS Engine(U.S.) Version1.0
TOSHIBA Supervisor Password
TOSHIBA Value Added Package
UP_screensaver_02
UP_screensaver_dug
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VoiceOver Kit
Windows Media Encoder 9 Series
Windows Media Player Firefox Plugin
WinRAR archiver

#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 03 January 2011 - 04:06 AM

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 9.3.1
Java™ 6 Update 3


and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]
Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#11 MikeCam723

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Posted 03 January 2011 - 04:41 AM

I noticed the Java icon is missing from my control panel. I downloaded the latest version and the icon is still missing.

Here is the log for Malwarebyes'

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5447

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18999

1/3/2011 4:35:02 AM
mbam-log-2011-01-03 (04-35-02).txt

Scan type: Quick scan
Objects scanned: 157624
Time elapsed: 2 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)



Here is the report from HijachThis:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:39:30 AM, on 1/3/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18999)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Windows Sidebar\sidebar.exe
C:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Owner\Desktop\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshibadirect.com/dpdstart
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files (x86)\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\Program Files (x86)\STOPzilla!\SZIEBHO.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\sidebar.exe /autoRun
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files (x86)\iPod\bin\iPodService.exe
O23 - Service: CNG Key Isolation (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files (x86)\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files (x86)\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: Software Licensing (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: Print Spooler (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: STOPzilla Service (szserver) - iS3, Inc. - C:\Program Files (x86)\Common Files\iS3\Anti-Spyware\SZServer.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files (x86)\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - Unknown owner - C:\Windows\system32\TODDSrv.exe (file missing)
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
O23 - Service: TOSHIBA SMART Log Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

--
End of file - 7372 bytes

#12 gringo_pr

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Posted 03 January 2011 - 04:45 AM

Greetings

I downloaded the latest version and the icon is still missing.
most likely do to this being a 64bit system


These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKCU\..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\sidebar.exe /autoRun
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brakets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#13 MikeCam723

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Posted 03 January 2011 - 05:08 AM

I removed the start up entries in HijackThis. When I try to use the Eset online scanner I get to the step after allowing the activex control to instal and a window pops up that says "Internet Explorer has stopped working." At this point Internet Explorer closes the scan window.

#14 gringo_pr

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Posted 03 January 2011 - 05:45 AM

hello

Ok try this one


F-Secure Online Scan

You can use either Internet Explorer or Mozilla FireFox for this scan.

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

  • Please go HERE to run an online scan from F-Secure
  • Click on Start scanning
  • This will open a new window

    In Interner Explorer
  • It will require an activex control, please install it
  • Click Accept

  • In Firefox
  • It will require an Add-on to be installed, please install it
  • Order to install the Add-on Firefox needs to be restarted, please do so
[*]Click Full System Scan
[*]It will now download the scanner this may take a while please be patient
[*]It will then start scanning wait for the scan to finish
[*]Click Automatic cleaning (recommended)
[*]Wait for it finish the cleaning process
[*]Click show report
[*]This will open up a window with the results of the scan copy and paste those results as a reply to this topic[/list]

gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 MikeCam723

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Posted 03 January 2011 - 11:00 PM

I tried running the F-Secure Online Scan and an error popped up that said "F-Secure could not download all of the necessary files."




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