when i try to install it says can not locate printer spool.
I believe I may be of service on this, as I solved a similar problem.
Please follow these steps:
1. Search the internet by entering: restartprintspooler.msi.
You will get a list of sites dealing with same.
2. YOu can also download "autoruns" from the following link:http://technet-microsoft.com/en-us/sysinte...s/bb963902.Aspx
Run it and let it scan the system. When it says "ready" in the status bar, click LOGON TAB.
Look for the item in the IMAGE PATH COLUMN, THEN CHECK OR uncheck THE ITEM.
OR, do it this way:
1. IN Control Panel, go to and click on ADMINISTRATIVE TOOLS.
2. Then click on the SERVICES icon and go down the list to Print spooler.
Make sure it says "started' in the column to the right. If not, click on Print Sppooler Serrvices and a screen will comp up which says : not started
Click on "start", and it should work. OR....
1. Do the same as above to get to the SERVICES tab.\
Check the left hand column for "print spooler service", then click on that and click on
PROPERTIES.. now click on the GENERAL TAB---note the columns for "status" and "start up type". On these items, in the colums to the right, you can check either automatic, manual or enable. Enable everything!
Now, under General Tab, click on the Local system account, then type in:
"NT authority\local server."
Type any password for the server account and confirm, then click "okay".
At the bottom, check the Enable Button in the LOG ON TAb
Look at your list of Services and see which ones are not enabled and not started. Put them all on "automatic" and "enable".
If you highlight PRINT SPOOLER AND THE MESSAGE COMEs ON THAT YOU CAN'T START IT BECAUSE: "DEPENDENCY SERVICES OR GROUP FAILED TO START", check the DEPENDENCIES TAB AND SEE WHICH FILES IT LISTS AS A DEPENDENCY. WRITE THEM DOWN.
Then, go back to the list of SERVICES and make sure the above dependency files are "enabled".
(In my case, LexBCE Server and Remote Procedure Call RPC were NOT enabled. I chanced the settings to "enable". Then I closed everything, rebooted and the printer spool was now working.
Edited by 44guy, 29 December 2010 - 07:35 PM.