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Blue Screen: New Ram, loss 1 hard drive.


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4 replies to this topic

#1 Casual User

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Posted 24 December 2010 - 07:48 PM

I get a blue screen when I turn my computer on. It does not apear the instant the computer turns on but after a few minutes of being turned on. I turn it off and turn it back on and it does not happen again. Could it be because of cold memory? I turn my computer off overnight and it is in the morning that I turn my computer on. I have been reading online about blue screen problems and many suggest that it could be memory. Well, i have replaced my ram 2 times and still no solution. I have lost 1 hard drive due too all the force shutting down. I bought a new hardrive that is brand name, hoping that it would help but did not solve the issue. I took my computer to a geek squad and they said it was sofware problems. I called microsoft many times and they said it was hardware problems.

After my computer restarted this is the log the microsoft reported:

-------------------------------------------------------------------------------------------------------------------
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFEA8003D6D5D8
BCP2: 0000000000000001
BCP3: FFFFF80002CDF1DA
BCP4: 0000000000000007
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\122410-24304-01.dmp
C:\Users\Operator\AppData\Local\Temp\WER-42494-0.sysdata.xml

Read our privacy statement online:
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If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
--------------------------------------------------------------------------------------------------------------

Edited by Casual User, 25 December 2010 - 02:25 AM.


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#2 keyboardNinja

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Posted 24 December 2010 - 11:28 PM

Please copy and paste the contents of the BlueScreenView log into your next reply (direct posts of logs are preferred over attachments).
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#3 Casual User

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Posted 25 December 2010 - 01:47 AM

-----------------------------------------------------------------------------------------------------------------------
Dump File: 122410-24304-01.dmp
Crash Time: 12/24/2010 4:12:21 PM
Bug Check String: PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code: 0x00000050
Parameter 1: ffffea80`03d6d5d8
Parameter 2: 00000000`00000001
Parameter 3: fffff800`02cdf1da
Parameter 4: 00000000`00000007
Caused By Driver: ntoskrnl.exe
Caused By Address: ntoskrnl.exe+70740
File Description: NT Kernel & System
Product Name: Microsoft® Windows® Operating System
Company: Microsoft Corporation
File Version: 6.1.7600.16617 (win7_gdr.100618-1621)
Processor: x64
Computer Name:
Full Path: C:\Windows\Minidump\122410-24304-01.dmp
Processors Count: 4
Major Version: 15
Minor Version: 7600
---------------------------------------------------------------------------------------------------------------------------------------

#4 AustrAlien

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Posted 25 December 2010 - 04:05 AM

There might have been a little confusion there on the part of keyboardNinja: I think he might have been expecting to see the result of doing the following, to get a look at all the BSOD minidump logs.

Please download BlueScreenView (in zip file)
Extract the contents of bluescreenview.zip and then double-click on the BlueScreenView.exe file, and click on Run, to run the program. (No installation is required.)
When scanning is done (please be patient), go ...
  • Edit > Select All
  • File > Save Selected Items, and save the report to your Desktop as BSOD.txt.
Close the BlueScreenView window.
Open BSOD.txt using Notepad and go ...
  • Edit > Select All
  • Edit > Copy, and then paste the entire contents of the text file into your next reply.

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#5 keyboardNinja

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Posted 25 December 2010 - 06:46 AM

Casual User had already performed the steps you outlined, but attached the text file instead of copying and pasting the contents of the log. And I don't download attachments. :)

If you noticed, he/she edited the original post, and replied back with the requested log.

But, you can take it from here, AustrAlien, because I can never figure out those dang ntoskrnl ones. :wacko:

Good luck. :thumbup2:
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