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SYSTEM TOOL


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#1 Rigrunner

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Posted 24 December 2010 - 05:24 PM

Following the system tool removal guide and am using a usb broadband modem air card (usb760 verizon). When I try to go online it tells me the device is turned off and will not let me turn it on through the tools. When I put modem in the laptop I'm currently using it works fine. I'm guessing that System Tool is not allowing me to go online. I followed tutorial to the point where I'm in internet options. I tried using Rkill with different namings and none of them seemed to work. I had the security tool virus on the same laptop and followed the tutorial posted here for that removal and it worked fine.
Infected laptop is an acer aspire 5517, running windows 7, amd athalon 64 tf20.

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#2 Orange Blossom

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Posted 26 December 2010 - 10:41 PM

Hello,

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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