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Computer Shops

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3 replies to this topic

#1 tropnevad


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Posted 24 December 2010 - 10:17 AM

Hello everyone. This is my first post. I have learned much reading BC over the past couple of weeks.

My question is: What expertise do computer shops have that I cannot find here? Last year I paid $200 to have a shop remove viruses/spyware/malware/etc. What tools/programs do these shops use (they are very hush-hush)?

Just wondering because I just helped a friend remove the same types of infections with information and tools that I learned here at BC, and it seemed to have the same result as what I paid for last year.

Did I waste my money using a shop? It sure feels like it.

Thanks for any comments.

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#2 the_patriot11


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Posted 24 December 2010 - 12:48 PM

A lot depends on the shop, but generally, at a shop you get experts who do it for a living and who can get it done in a quick amount of time. At BC we have experts-who are every bit as good, but we are volunteers, and as such we may not be able to assist you as quicky as a shop can, but can in most cases, guide you through the repair and get it done just as well if your willing to do a little work. So in reality, computer shop offers ease of service, as in all you have to do is drop it off-we offer helping you fix it. Our Volunteers are all qualified individuals who know their way around a computer, and while we all dont know everything, we are a large team and if one of us needs help the others step in to help, which is something a computer shop does not have. So I guess theres your difference :D



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#3 Eyesee


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Posted 24 December 2010 - 02:56 PM

Hello and welcome to the forum!

I have a shop in a fairly small town. I relocated from a large city and have done this for 11 years now.
Most of the problems (95%+) are viruses and malware. I rarely replace parts.
I use the same tools that we use here at BC and show my customers how to use them to prevent future issues.
I never charge an hourly rate as I think that is wrong. I have a set resonable price for a virus scan and system tuneup but I take the extra time to do the litte things like defraggin the hard drive and preventing unnecessary programs from loading on startup. My shop stands on its reputation of being good, fast, honest and reasonable.

Its a convenience thing. In most cases the system is back same day or no later than next.
Most of the things I do I learned from the experts here. But I will only go so far with some tools used here as I have gotten in trouble a few times with them and had to be bailed out.

As Patriot said, we are all volunteers here. BC consists of an international group of people with varying levels of expertise. Its a good bunch of folks, the best in the world. We do this because we love it!

Hope you like the forum!
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#4 chromebuster


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Posted 24 December 2010 - 04:22 PM

I myself am not very fond of taking computers away to shops and letting them out of their owner's sight. You should have seen me the very few, and I mean very few, times I allowed the Gordon College tech department to have possession of my laptop to fix it. It was very hard for me, but I think that's just a problem I have. Since my computer is the equivalent of my everything, (used for friendly communication, school work, experimental work, and eventually, I want my own server), I'll probably have it harder than most individuals. All of my computer equipment is named and personalized, therefore, I'm not ashamed to personify them either. When my computers aren't doing good, usually I'm not doing good. I think that's a problem though, as I said of too much attachment. If I'm crazy, let me know, but if this topic interests you, let me know. That's why I don't like the idea of shops. I also feel that users need to have a certain amount of basic knowledge in order for them to even be sitting at a computer, and if that basic knowledge does not exist, then it's pen and paper for them! Or in my case, the good old Perkins Braille writer for I read Braille.


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