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Can't Access PayPal.com


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#1 FireFighter254

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Posted 24 December 2010 - 09:03 AM

Hi all,

I had originally posted this in the Web Browsing/Internet forum. We've tried everything over there that we could think of and we have come to the conclusion that we should now post over here and see if you guys think that I may have something residing on the laptop preventing my access to the paypal site.

Here is the link to the thread showing everything that we have tried so far:

Can't Access PayPal

Thanks and look forward to working with you on this strange problem.

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#2 FireFighter254

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Posted 28 December 2010 - 05:54 AM

Any idea's? :)

#3 Animal

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Posted 29 December 2010 - 03:12 PM

I've asked for assistance for you here. Please be patient, just a little longer. If you don't get a response in 24 hours please send me a PM. Thank you.

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#4 FireFighter254

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Posted 29 December 2010 - 04:56 PM

I've asked for assistance for you here. Please be patient, just a little longer. If you don't get a response in 24 hours please send me a PM. Thank you.

Thanks Animal! Plenty of patience. Also, having a few more ideas thrown at me to try in the original thread, but same problem exists. You guys take your time, my problem is not as urgent as most in this forum for malware, etc. At least...I hope that it's not :mellow:

#5 cryptodan

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Posted 29 December 2010 - 07:01 PM

Hello,

And welcome to BleepingComputer.com, before we can assist you with your question of: Am I infected? You will need to perform the following tasks and post the logs of each if you can.

Malwarebytes Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


SUPERAntiSpyware:

Please download and scan with SUPERAntiSpyware Free

  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.

Instructions:

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


Now GMER

GMER does not work in 64bit Mode!!!!!!

Please download GMER from one of the following locations and save it to your desktop:

  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic Full Scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.



#6 FireFighter254

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Posted 29 December 2010 - 09:42 PM

Thanks Cryptodan, I will get on this 1st thing in the morning and post the logs for you.

#7 cryptodan

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Posted 29 December 2010 - 10:41 PM

I just have one question:

Do you have other computers at home on your network, and this is the only computer that cannot access paypal?

#8 FireFighter254

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Posted 30 December 2010 - 12:36 PM

I just have one question:

Do you have other computers at home on your network, and this is the only computer that cannot access paypal?


There is one old desktop PC that is never used for the internet, only for creating invoices. I don't use it for the net because the HDD is maxed and doesn't have the security I need on it. I did try once to access paypal and it did work. But I immediately shut down the browser.

We are expecting a new laptop to arrive today for my wife, will try the brand new machine tonight to access paypal and let you know what happens.

Starting the process above for you now.

#9 cryptodan

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Posted 30 December 2010 - 08:27 PM

The reason I was asking, was that maybe a router was having issues and what not.

#10 FireFighter254

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Posted 30 December 2010 - 11:19 PM

The reason I was asking, was that maybe a router was having issues and what not.


Yes, exactly. Well, the new machine won't arrive until Monday now, great service....that's another story. Below are the logs as requested Cryptodan.

MBAM:

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5422

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18999

12/30/2010 3:44:26 PM
mbam-log-2010-12-30 (15-44-25).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 341808
Time elapsed: 3 hour(s), 2 minute(s), 31 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Super AS:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 12/30/2010 at 06:56 PM

Application Version : 4.47.1000

Core Rules Database Version : 6102
Trace Rules Database Version: 3914

Scan type : Complete Scan
Total Scan Time : 02:22:09

Memory items scanned : 264
Memory threats detected : 0
Registry items scanned : 9981
Registry threats detected : 0
File items scanned : 181264
File threats detected : 115

Adware.Tracking Cookie
C:\Users\NGSP2007\AppData\Roaming\Microsoft\Windows\Cookies\ngsp2007@pokertracker[2].txt
C:\Users\NGSP2007\AppData\Roaming\Microsoft\Windows\Cookies\ngsp2007@advertising[1].txt
C:\Users\NGSP2007\AppData\Roaming\Microsoft\Windows\Cookies\ngsp2007@liveperson[2].txt
C:\Users\NGSP2007\AppData\Roaming\Microsoft\Windows\Cookies\ngsp2007@pointroll[2].txt
C:\Users\NGSP2007\AppData\Roaming\Microsoft\Windows\Cookies\ngsp2007@bs.serving-sys[2].txt
C:\Users\NGSP2007\AppData\Roaming\Microsoft\Windows\Cookies\ngsp2007@trafficmp[1].txt
C:\Users\NGSP2007\AppData\Roaming\Microsoft\Windows\Cookies\ngsp2007@amex-insights[2].txt
C:\Users\NGSP2007\AppData\Roaming\Microsoft\Windows\Cookies\ngsp2007@serving-sys[1].txt
C:\Users\NGSP2007\AppData\Roaming\Microsoft\Windows\Cookies\ngsp2007@w3track[2].txt
C:\Users\NGSP2007\AppData\Roaming\Microsoft\Windows\Cookies\ngsp2007@beacon.dmsinsights[2].txt
C:\Users\NGSP2007\AppData\Roaming\Microsoft\Windows\Cookies\ngsp2007@atdmt[1].txt
C:\Users\NGSP2007\AppData\Roaming\Microsoft\Windows\Cookies\ngsp2007@liveperson[1].txt
C:\Users\NGSP2007\AppData\Roaming\Microsoft\Windows\Cookies\ngsp2007@tacoda.at.atwola[2].txt
C:\Users\NGSP2007\AppData\Roaming\Microsoft\Windows\Cookies\ngsp2007@invitemedia[2].txt
C:\Users\NGSP2007\AppData\Roaming\Microsoft\Windows\Cookies\ngsp2007@adbrite[1].txt
C:\Users\NGSP2007\AppData\Roaming\Microsoft\Windows\Cookies\ngsp2007@ads.pointroll[2].txt
C:\Users\NGSP2007\AppData\Roaming\Microsoft\Windows\Cookies\ngsp2007@doubleclick[1].txt
C:\Users\NGSP2007\AppData\Roaming\Microsoft\Windows\Cookies\ngsp2007@infosex[1].txt
C:\Users\NGSP2007\AppData\Roaming\Microsoft\Windows\Cookies\ngsp2007@ar.atwola[1].txt
C:\Users\NGSP2007\AppData\Roaming\Microsoft\Windows\Cookies\ngsp2007@marketingarchitects.112.2o7[1].txt
C:\Users\NGSP2007\AppData\Roaming\Microsoft\Windows\Cookies\ngsp2007@ar.atwola[2].txt
C:\Users\NGSP2007\AppData\Roaming\Microsoft\Windows\Cookies\ngsp2007@collective-media[2].txt
C:\Users\NGSP2007\AppData\Roaming\Microsoft\Windows\Cookies\ngsp2007@ad.yieldmanager[2].txt
C:\Users\NGSP2007\AppData\Roaming\Microsoft\Windows\Cookies\ngsp2007@sales.liveperson[2].txt
C:\Users\NGSP2007\AppData\Roaming\Microsoft\Windows\Cookies\ngsp2007@atwola[2].txt
C:\Users\NGSP2007\AppData\Roaming\Microsoft\Windows\Cookies\ngsp2007@at.atwola[2].txt
C:\Users\NGSP2007\AppData\Roaming\Microsoft\Windows\Cookies\ngsp2007@imrworldwide[2].txt
C:\Users\NGSP2007\AppData\Roaming\Microsoft\Windows\Cookies\ngsp2007@counter.hitslink[1].txt
C:\Users\NGSP2007\AppData\Roaming\Microsoft\Windows\Cookies\ngsp2007@interclick[1].txt
C:\Users\NGSP2007\AppData\Roaming\Microsoft\Windows\Cookies\ngsp2007@zedo[2].txt
C:\Users\NGSP2007\AppData\Roaming\Microsoft\Windows\Cookies\ngsp2007@revsci[1].txt
C:\Users\NGSP2007\AppData\Roaming\Microsoft\Windows\Cookies\ngsp2007@questionmarket[2].txt
C:\Users\NGSP2007\AppData\Roaming\Microsoft\Windows\Cookies\ngsp2007@dmtracker[1].txt
C:\Users\NGSP2007\AppData\Roaming\Microsoft\Windows\Cookies\ngsp2007@www.pokertracker[1].txt
cloud.video.unrulymedia.com [ C:\Users\NGSP2007\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\SEX3WJXN ]
core.insightexpressai.com [ C:\Users\NGSP2007\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\SEX3WJXN ]
.collective-media.net [ C:\Users\NGSP2007\AppData\Roaming\Mozilla\Firefox\Profiles\uny8s6zm.default\cookies.sqlite ]
.imrworldwide.com [ C:\Users\NGSP2007\AppData\Roaming\Mozilla\Firefox\Profiles\uny8s6zm.default\cookies.sqlite ]
.imrworldwide.com [ C:\Users\NGSP2007\AppData\Roaming\Mozilla\Firefox\Profiles\uny8s6zm.default\cookies.sqlite ]
.pointroll.com [ C:\Users\NGSP2007\AppData\Roaming\Mozilla\Firefox\Profiles\uny8s6zm.default\cookies.sqlite ]
.pointroll.com [ C:\Users\NGSP2007\AppData\Roaming\Mozilla\Firefox\Profiles\uny8s6zm.default\cookies.sqlite ]
.specificmedia.com [ C:\Users\NGSP2007\AppData\Roaming\Mozilla\Firefox\Profiles\uny8s6zm.default\cookies.sqlite ]
.interclick.com [ C:\Users\NGSP2007\AppData\Roaming\Mozilla\Firefox\Profiles\uny8s6zm.default\cookies.sqlite ]
.interclick.com [ C:\Users\NGSP2007\AppData\Roaming\Mozilla\Firefox\Profiles\uny8s6zm.default\cookies.sqlite ]
.interclick.com [ C:\Users\NGSP2007\AppData\Roaming\Mozilla\Firefox\Profiles\uny8s6zm.default\cookies.sqlite ]
.adxpose.com [ C:\Users\NGSP2007\AppData\Roaming\Mozilla\Firefox\Profiles\uny8s6zm.default\cookies.sqlite ]
.invitemedia.com [ C:\Users\NGSP2007\AppData\Roaming\Mozilla\Firefox\Profiles\uny8s6zm.default\cookies.sqlite ]
.2o7.net [ C:\Users\NGSP2007\AppData\Roaming\Mozilla\Firefox\Profiles\uny8s6zm.default\cookies.sqlite ]
.at.atwola.com [ C:\Users\NGSP2007\AppData\Roaming\Mozilla\Firefox\Profiles\uny8s6zm.default\cookies.sqlite ]
media.mtvnservices.com [ C:\Windows\System32\config\systemprofile\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\B64TA968 ]
media1.break.com [ C:\Windows\System32\config\systemprofile\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\B64TA968 ]
secure-us.imrworldwide.com [ C:\Windows\System32\config\systemprofile\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\B64TA968 ]
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@247realmedia[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@ad.jmg[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@ad.yieldmanager[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@ad.yieldmanager[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@adbrite[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@adecn[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@ads.pubmatic[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@advertise[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@apmebf[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@atdmt[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@atdmt[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@bizzclick[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@casalemedia[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@cdn4.specificclick[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@content.yieldmanager[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@content.yieldmanager[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@doubleclick[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@doubleclick[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@fastclick[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@invitemedia[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@invitemedia[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@network.realmedia[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@oasn04.247realmedia[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@payperclickmanagement[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@realmedia[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@realmedia[3].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@revsci[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@specificclick[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@specificmedia[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@trafficmp[2].txt
.media6degrees.com [ C:\Windows\System32\config\systemprofile\AppData\Roaming\Mozilla\Firefox\Profiles\x2p0vpjz.default\cookies.sqlite ]
.media6degrees.com [ C:\Windows\System32\config\systemprofile\AppData\Roaming\Mozilla\Firefox\Profiles\x2p0vpjz.default\cookies.sqlite ]
.media6degrees.com [ C:\Windows\System32\config\systemprofile\AppData\Roaming\Mozilla\Firefox\Profiles\x2p0vpjz.default\cookies.sqlite ]
.tribalfusion.com [ C:\Windows\System32\config\systemprofile\AppData\Roaming\Mozilla\Firefox\Profiles\x2p0vpjz.default\cookies.sqlite ]
.atdmt.com [ C:\Windows\System32\config\systemprofile\AppData\Roaming\Mozilla\Firefox\Profiles\x2p0vpjz.default\cookies.sqlite ]
.atdmt.com [ C:\Windows\System32\config\systemprofile\AppData\Roaming\Mozilla\Firefox\Profiles\x2p0vpjz.default\cookies.sqlite ]
ad.yieldmanager.com [ C:\Windows\System32\config\systemprofile\AppData\Roaming\Mozilla\Firefox\Profiles\x2p0vpjz.default\cookies.sqlite ]
ad.yieldmanager.com [ C:\Windows\System32\config\systemprofile\AppData\Roaming\Mozilla\Firefox\Profiles\x2p0vpjz.default\cookies.sqlite ]
ad.yieldmanager.com [ C:\Windows\System32\config\systemprofile\AppData\Roaming\Mozilla\Firefox\Profiles\x2p0vpjz.default\cookies.sqlite ]
ad.yieldmanager.com [ C:\Windows\System32\config\systemprofile\AppData\Roaming\Mozilla\Firefox\Profiles\x2p0vpjz.default\cookies.sqlite ]
.doubleclick.net [ C:\Windows\System32\config\systemprofile\AppData\Roaming\Mozilla\Firefox\Profiles\x2p0vpjz.default\cookies.sqlite ]
.content.yieldmanager.com [ C:\Windows\System32\config\systemprofile\AppData\Roaming\Mozilla\Firefox\Profiles\x2p0vpjz.default\cookies.sqlite ]
.bs.serving-sys.com [ C:\Windows\System32\config\systemprofile\AppData\Roaming\Mozilla\Firefox\Profiles\x2p0vpjz.default\cookies.sqlite ]
.serving-sys.com [ C:\Windows\System32\config\systemprofile\AppData\Roaming\Mozilla\Firefox\Profiles\x2p0vpjz.default\cookies.sqlite ]
.serving-sys.com [ C:\Windows\System32\config\systemprofile\AppData\Roaming\Mozilla\Firefox\Profiles\x2p0vpjz.default\cookies.sqlite ]
.serving-sys.com [ C:\Windows\System32\config\systemprofile\AppData\Roaming\Mozilla\Firefox\Profiles\x2p0vpjz.default\cookies.sqlite ]
.serving-sys.com [ C:\Windows\System32\config\systemprofile\AppData\Roaming\Mozilla\Firefox\Profiles\x2p0vpjz.default\cookies.sqlite ]
.serving-sys.com [ C:\Windows\System32\config\systemprofile\AppData\Roaming\Mozilla\Firefox\Profiles\x2p0vpjz.default\cookies.sqlite ]
.serving-sys.com [ C:\Windows\System32\config\systemprofile\AppData\Roaming\Mozilla\Firefox\Profiles\x2p0vpjz.default\cookies.sqlite ]
.serving-sys.com [ C:\Windows\System32\config\systemprofile\AppData\Roaming\Mozilla\Firefox\Profiles\x2p0vpjz.default\cookies.sqlite ]
.revsci.net [ C:\Windows\System32\config\systemprofile\AppData\Roaming\Mozilla\Firefox\Profiles\x2p0vpjz.default\cookies.sqlite ]
.revsci.net [ C:\Windows\System32\config\systemprofile\AppData\Roaming\Mozilla\Firefox\Profiles\x2p0vpjz.default\cookies.sqlite ]
.revsci.net [ C:\Windows\System32\config\systemprofile\AppData\Roaming\Mozilla\Firefox\Profiles\x2p0vpjz.default\cookies.sqlite ]
.revsci.net [ C:\Windows\System32\config\systemprofile\AppData\Roaming\Mozilla\Firefox\Profiles\x2p0vpjz.default\cookies.sqlite ]
.collective-media.net [ C:\Windows\System32\config\systemprofile\AppData\Roaming\Mozilla\Firefox\Profiles\x2p0vpjz.default\cookies.sqlite ]
.chitika.net [ C:\Windows\System32\config\systemprofile\AppData\Roaming\Mozilla\Firefox\Profiles\x2p0vpjz.default\cookies.sqlite ]
.invitemedia.com [ C:\Windows\System32\config\systemprofile\AppData\Roaming\Mozilla\Firefox\Profiles\x2p0vpjz.default\cookies.sqlite ]
.invitemedia.com [ C:\Windows\System32\config\systemprofile\AppData\Roaming\Mozilla\Firefox\Profiles\x2p0vpjz.default\cookies.sqlite ]
ad.yieldmanager.com [ C:\Windows\System32\config\systemprofile\AppData\Roaming\Mozilla\Firefox\Profiles\x2p0vpjz.default\cookies.sqlite ]
.invitemedia.com [ C:\Windows\System32\config\systemprofile\AppData\Roaming\Mozilla\Firefox\Profiles\x2p0vpjz.default\cookies.sqlite ]
in.getclicky.com [ C:\Windows\System32\config\systemprofile\AppData\Roaming\Mozilla\Firefox\Profiles\x2p0vpjz.default\cookies.sqlite ]
.kontera.com [ C:\Windows\System32\config\systemprofile\AppData\Roaming\Mozilla\Firefox\Profiles\x2p0vpjz.default\cookies.sqlite ]

Adware.Unknown Origin
C:\PROGRAM FILES\HEWLETT-PACKARD\HP ADVISOR\COMPSHOP\TEMPLATES\AD.HTML


GMER:

GMER 1.0.15.15530 - http://www.gmer.net
Rootkit scan 2010-12-30 23:01:21
Windows 6.0.6002 Service Pack 2 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP1T0L0-2 TOSHIBA_MK8034GSX rev.AH301H
Running: fonj241b.exe; Driver: C:\Users\NGSP2007\AppData\Local\Temp\awrcipob.sys


---- System - GMER 1.0.15 ----

SSDT 862B7488 ZwAlertResumeThread
SSDT 86304948 ZwAlertThread
SSDT 869B40D0 ZwAllocateVirtualMemory
SSDT 8619B508 ZwAlpcConnectPort
SSDT 8633E810 ZwAssignProcessToJobObject
SSDT 869C9A40 ZwCreateMutant
SSDT 869CE9A0 ZwCreateSymbolicLinkObject
SSDT 869A9DE8 ZwCreateThread
SSDT 86340118 ZwDebugActiveProcess
SSDT 869B42E8 ZwDuplicateObject
SSDT 869B59B0 ZwFreeVirtualMemory
SSDT 86319108 ZwImpersonateAnonymousToken
SSDT 863037B0 ZwImpersonateThread
SSDT 8619B490 ZwLoadDriver
SSDT 869B5850 ZwMapViewOfSection
SSDT 86316068 ZwOpenEvent
SSDT 869B4548 ZwOpenProcess
SSDT 86643FD0 ZwOpenProcessToken
SSDT 86300108 ZwOpenSection
SSDT 869B43F8 ZwOpenThread
SSDT 869CD7F0 ZwProtectVirtualMemory
SSDT 8632EAF8 ZwResumeThread
SSDT 8637A498 ZwSetContextThread
SSDT 869B5638 ZwSetInformationProcess
SSDT 8637A080 ZwSetSystemInformation
SSDT 8631F068 ZwSuspendProcess
SSDT 86304360 ZwSuspendThread
SSDT 86338128 ZwTerminateProcess
SSDT 863014B0 ZwTerminateThread
SSDT 86235808 ZwUnmapViewOfSection
SSDT 869B5D00 ZwWriteVirtualMemory
SSDT 869CEEB0 ZwCreateThreadEx

---- Kernel code sections - GMER 1.0.15 ----

.text ntkrnlpa.exe!KeSetEvent + 11D 81EE3880 8 Bytes [88, 74, 2B, 86, 48, 49, 30, ...]
.text ntkrnlpa.exe!KeSetEvent + 131 81EE3894 4 Bytes [D0, 40, 9B, 86]
.text ntkrnlpa.exe!KeSetEvent + 13D 81EE38A0 4 Bytes [08, B5, 19, 86]
.text ntkrnlpa.exe!KeSetEvent + 191 81EE38F4 4 Bytes CALL C4EABF2C
.text ntkrnlpa.exe!KeSetEvent + 1F5 81EE3958 4 Bytes [40, 9A, 9C, 86]
.text ...

---- User IAT/EAT - GMER 1.0.15 ----

IAT C:\Windows\Explorer.EXE[1200] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdiplusShutdown] [74667817] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1200] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipCloneImage] [746BA86D] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1200] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipDrawImageRectI] [7466BB22] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1200] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipSetInterpolationMode] [7465F695] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1200] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdiplusStartup] [746675E9] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1200] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipCreateFromHDC] [7465E7CA] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1200] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipCreateBitmapFromStreamICM] [74698395] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1200] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipCreateBitmapFromStream] [7466DA60] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1200] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipGetImageHeight] [7465FFFA] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1200] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipGetImageWidth] [7465FF61] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1200] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipDisposeImage] [746571CF] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1200] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipLoadImageFromFileICM] [746ECAE2] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1200] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipLoadImageFromFile] [7468C8D8] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1200] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipDeleteGraphics] [7465D968] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1200] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipFree] [74656853] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1200] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipAlloc] [7465687E] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1200] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipSetCompositingMode] [74662AD1] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 Wdf01000.sys (WDF Dynamic/Microsoft Corporation)
AttachedDevice \Driver\tdx \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\tdx \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\tdx \Device\RawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\CurrentControlSet\Services\BTHPORT\Parameters\Keys\001641f28628
Reg HKLM\SYSTEM\ControlSet004\Services\BTHPORT\Parameters\Keys\001641f28628 (not active ControlSet)

---- EOF - GMER 1.0.15 ----

#11 FireFighter254

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Posted 31 December 2010 - 02:52 AM

Just an FYI, when I first started the GMER scan, it ran for maybe 45 sec and froze up, then I got the BOD screen, never had the BOD on this machine before. In the interim, I went and tried accessing PPal again from the old desktop and it hits the site just fine. So, the router is okay I am assuming.

#12 cryptodan

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Posted 31 December 2010 - 02:57 AM

Yeah the router is fine, and can you run the following:

We need to know more about your BSODs...

Download BlueScreenView (in Zip file)

No installation required.

Unzip downloaded file and double click on BlueScreenView.exe file to run the program and When scanning is done, go to Edit > Select All.

Then go to File > Save Selected Items, and save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Compliments of Broni

#13 FireFighter254

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Posted 31 December 2010 - 08:53 AM

That's a cool little utility. Yep, that BSOD was the 1st on this laptop. Here is the report Cryptodan:

BSOD:

==================================================
Dump File : Mini123010-01.dmp
Crash Time : 12/30/2010 7:21:21 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x81e58d95
Parameter 3 : 0xcbb17a54
Parameter 4 : 0x00000000
Caused By Driver : fltmgr.sys
Caused By Address : fltmgr.sys+16c66
File Description : Microsoft Filesystem Filter Manager
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini123010-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 138,128
==================================================

#14 cryptodan

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Posted 31 December 2010 - 01:59 PM

Update MBAM, and perform another full scan.

#15 FireFighter254

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Posted 31 December 2010 - 03:30 PM

Update MBAM, and perform another full scan.


Ok, will do. I'll start it now, headed out, won't be back home until tomorrow. Happy New Year!
(What did you see in the reports?)

Edited by FireFighter254, 01 January 2011 - 01:44 PM.





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