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my laptop audio stopped working


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#1 emsone

emsone

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Posted 24 December 2010 - 07:34 AM

I just got a new hp envy beats laptop and it worked fine for the first 2 weeks. Now my audio does not work at all. I have checked all the mute and volume controls and still nothing...I uninstalled and re-installed all my audio drivers, still not working...In device manager there are no errors...I even see the audio meter go up and down when I attempt to play audio through cd, dvd, youtube and zune...nothing..Even headphones don't work...please help..this one is baffling me and pissing me off because it's not even 2 weeks old...It worked 1 night and the next day nothing...I did not install anything during that period...

thanks,
emiliano

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#2 Animal

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Posted 24 December 2010 - 12:01 PM

Not even 2 weeks old? I would strongly advise you work with whomever you bought it from and use the warranty process.

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