Posted 23 December 2010 - 08:13 PM
My son's laptop running Vista got some kind of infection in the last 2 weeks, but I can't even begin to give you any clues. Every antivirus program we've installed disappears. Hijack This, Trend Micro Housecall, Rootkit Buster, Malware Bytes AntiMalware, nothing runs to completion. They all start but then shut down before displaying any results.
I've looked at the instructions for the "system tool 2011 trojan" as well as the "Internet Security 2011" removal instructions I found on here, but I can't tell if that's the problem or not.
I'm at a total loss, because I can't even get a handle on where to start looking to figure out what's wrong, much less fix the problem.
Any help I can get here would be greatly appreciated.