Hi All
I really need some help and I will try to keep this as short as possible.
I recently got a virus which was one of those really annoying 'Fake virus' ones where loads of message keep popping up trying to get me to pay for the anti virus software. I managed to use a clean computer to get rkill and Malware bytes onto the affected cpu. I ran Rkill and then Malware bytes which only found three infected files. After removing these I rebooted the computer as asked and I assumed all problems would be dealt with. (As I have had the same problem before and it worked last time).
Anyway upon the reeboot I clicked on the IE icon but nothing happened. Internet explorer just doesnt open. There is nothing wrong with my internet conection but I just can't get the internet explorer window to open? Also some other basic commands seem to produce no response. The fake virus messages seem to have gone but it is almost as if the computer as ceased responding to certain commands. I am wondering if it may be possible that I have other viruses on my cpu? That is my only guess as I just cant work out what this could be? The problem is I can't scan or anything because I have no internet! (I am using a different cpu to type this)
Please help if you can. By the way I don't know anything technical with computers - Only the basic stuff so please word any answers in easy to read steps for me!
Many Thanks
Jarv