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possible malware infection


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2 replies to this topic

#1 merlinmuldoon

merlinmuldoon

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Posted 22 December 2010 - 05:29 PM

Hello,
I'm not sure if ?I have a virus or if it's a matter of bad drivers from a recent digital camera software install (Uninstalled it). windows keeps crashing, had bluescreen, forgot to write down error code. Please help!


DDS (Ver_10-12-12.02) - NTFS_AMD64
Run by Owner at 15:22:17.60 on Wed 12/22/2010
Internet Explorer: 8.0.6001.18999 BrowserJavaVersion: 1.6.0_22
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.4086.2386 [GMT -7:00]

AV: AVG Anti-Virus Free Edition 2011 *Disabled/Outdated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2011 *Disabled/Outdated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\PROGRA~2\AVG\AVG10\avgchsva.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe
C:\Program Files (X86)\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files (x86)\Common Files\PC Tools\sMonitor\StartManSvc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\DRIVERS\xaudio64.exe
C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files (x86)\AVG\AVG10\avgnsa.exe
C:\Program Files (x86)\AVG\AVG10\avgemca.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Camera Assistant Software for Gateway\traybar.exe
C:\Program Files (x86)\AVG\AVG10\avgtray.exe
C:\Program Files\Camera Assistant Software for Gateway\CEC_MAIN.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\PC Tools\sMonitor\SSDMonitor.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files (x86)\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files (x86)\AVG\AVG10\avgui.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files (x86)\AVG\AVG10\avgcfgex.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\Taskmgr.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Owner\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=BB&Br=GTW&Loc=ENG_US&Sys=PTB&M=T-6836
uDefault_Page_URL = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=BB&Br=GTW&Loc=ENG_US&Sys=PTB&M=T-6836
mStart Page = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=BB&Br=GTW&Loc=ENG_US&Sys=PTB&M=T-6836
mDefault_Page_URL = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=BB&Br=GTW&Loc=ENG_US&Sys=PTB&M=T-6836
mSearchAssistant = hxxp://www.gateway.com/g/sidepanel.html?Ch=Retail&SubCH=BB&Br=GTW&Loc=ENG_US&Sys=PTB&M=T-6836
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - C:\Program Files (x86)\AVG\AVG10\Toolbar\IEToolbar.dll
mWinlogon: Userinit=userinit.exe
BHO: MRI_DISABLED - No File
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - C:\Program Files (x86)\AVG\AVG10\avgssie.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - C:\Program Files (x86)\AVG\AVG10\Toolbar\IEToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - C:\Program Files (x86)\AVG\AVG10\Toolbar\IEToolbar.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB: {90B8B761-DF2B-48AC-BBE0-BCC03A819B3B} - No File
uRun: [Sidebar] "C:\Program Files (x86)\Windows Sidebar\Sidebar.exe" /autorun
uRun: [ehTray.exe] C:\Windows\ehome\ehTray.exe
uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
uRun: [Power2GoExpress] "C:\Program Files (x86)\CyberLink\Power2Go\Power2GoExpress.exe" /Startup
mRun: [Camera Assistant Software] "C:\Program Files\Camera Assistant Software for Gateway\traybar.exe"
mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG10\avgtray.exe
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [SSDMonitor] "C:\Program Files (x86)\Common Files\PC Tools\sMonitor\SSDMonitor.exe"
StartupFolder: C:\Users\Owner\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\MEMEOA~1.LNK - C:\Users\Owner\AppData\Roaming\Microsoft\Installer\{6BCEB97B-F315-455D-BC2D-565A1A6781E8}\NewShortcut4_51A847D327C24F7797772AF2A4E486ED.exe
uPolicies-explorer: NoDesktopCleanupWizard = 1 (0x1)
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Program Files (x86)\AVG\AVG10\Toolbar\IEToolbar.dll
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG10\avgpp.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO-X64: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG10\avgssiea.dll
BHO-X64: WormRadar.com IESiteBlocker.NavFilter - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
TB-X64: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB-X64: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB-X64: {90B8B761-DF2B-48AC-BBE0-BCC03A819B3B} - No File
mRun-x64: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun-x64: [IAAnotif] "C:\Program Files (X86)\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
mRun-x64: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
mRun-x64: [IgfxTray] C:\Windows\system32\igfxtray.exe
mRun-x64: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
mRun-x64: [Persistence] C:\Windows\system32\igfxpers.exe

============= SERVICES / DRIVERS ===============

R0 AVGIDSEH;AVGIDSEH;C:\Windows\System32\drivers\AVGIDSEH.sys [2010-9-13 27216]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2010-9-7 30288]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2008-5-22 53488]
R1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2010-9-7 41040]
R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2010-11-9 382032]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe [2010-11-10 6127184]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe [2010-10-22 265400]
R2 PCToolsSSDMonitorSvc;PC Tools Startup and Shutdown Monitor service;C:\Program Files (x86)\Common Files\PC Tools\sMonitor\StartManSvc.exe [2010-12-21 632792]
R3 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\AVGIDSDriver.sys [2010-8-19 133712]
R3 AVGIDSFilter;AVGIDSFilter;C:\Windows\System32\drivers\AVGIDSFilter.sys [2010-8-19 35920]
R3 CAXHWAZL;CAXHWAZL;C:\Windows\System32\drivers\CAXHWAZL.sys [2008-3-24 294400]
R3 FontCache;Windows Font Cache Service;C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 27648]
R3 NETw4v64;Intel® Wireless WiFi Link Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\NETw4v64.sys [2008-5-22 3197440]
S1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2010-9-7 305232]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;C:\Program Files (x86)\AVG\AVG10\Toolbar\ToolbarBroker.exe [2010-10-21 517448]
S3 b57nd60a;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\b57nd60a.sys [2008-1-20 214016]
S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2009-7-9 48640]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-3-18 1020768]
S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2009-10-20 89920]

=============== File Associations ===============

JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*

=============== Created Last 30 ================

2010-12-21 22:28:52 880640 ----a-w- C:\Windows\SysWow64\UniBox10.ocx
2010-12-21 22:28:52 658432 ----a-w- C:\Windows\SysWow64\MSCOMCT2.OCX
2010-12-21 22:28:52 506368 ----a-w- C:\Windows\SysWow64\msxml.dll
2010-12-21 22:28:52 40408 ----a-w- C:\Windows\System32\CleanMFT64.exe
2010-12-21 22:28:52 212992 ----a-w- C:\Windows\SysWow64\UniBoxVB12.ocx
2010-12-21 22:28:52 1101824 ----a-w- C:\Windows\SysWow64\UniBox210.ocx
2010-12-21 22:28:49 -------- d-----w- C:\Program Files (x86)\Common Files\PC Tools
2010-12-19 22:53:52 -------- d-----w- C:\Users\Owner\AppData\Local\OLYMPUS
2010-12-16 03:00:38 367104 ----a-w- C:\Windows\System32\atmfd.dll
2010-12-16 03:00:38 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll
2010-12-16 03:00:38 292352 ----a-w- C:\Windows\SysWow64\atmfd.dll
2010-12-16 03:00:37 96256 ----a-w- C:\Windows\System32\fontsub.dll
2010-12-16 03:00:37 72704 ----a-w- C:\Windows\SysWow64\fontsub.dll
2010-12-16 03:00:37 48128 ----a-w- C:\Windows\System32\atmlib.dll
2010-12-16 03:00:33 2409784 ----a-w- C:\Program Files\Windows Mail\OESpamFilter.dat
2010-12-16 03:00:33 2409784 ----a-w- C:\Program Files (x86)\Windows Mail\OESpamFilter.dat
2010-12-16 02:59:22 87552 ----a-w- C:\Windows\System32\consent.exe
2010-12-16 02:59:22 2753536 ----a-w- C:\Windows\System32\win32k.sys
2010-12-16 02:57:42 68096 ----a-w- C:\Program Files\Windows Mail\wabmig.exe
2010-12-16 02:57:42 66048 ----a-w- C:\Program Files (x86)\Windows Mail\wabmig.exe
2010-12-16 02:57:42 516096 ----a-w- C:\Program Files\Windows Mail\wab.exe
2010-12-16 02:57:42 515584 ----a-w- C:\Program Files (x86)\Windows Mail\wab.exe
2010-12-16 02:57:42 35328 ----a-w- C:\Program Files\Windows Mail\wabfind.dll
2010-12-16 02:57:42 33280 ----a-w- C:\Program Files (x86)\Windows Mail\wabfind.dll
2010-12-16 02:57:20 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2010-12-16 02:57:20 2048 ----a-w- C:\Windows\System32\tzres.dll
2010-12-16 02:56:48 855040 ----a-w- C:\Windows\System32\schedsvc.dll
2010-12-16 02:56:47 655872 ----a-w- C:\Windows\System32\taskschd.dll
2010-12-16 02:56:47 500224 ----a-w- C:\Windows\System32\wmicmiplugin.dll
2010-12-16 02:56:47 410112 ----a-w- C:\Windows\System32\taskcomp.dll
2010-12-16 02:56:47 352768 ----a-w- C:\Windows\SysWow64\taskschd.dll
2010-12-16 02:56:47 270336 ----a-w- C:\Windows\SysWow64\taskcomp.dll
2010-12-16 02:56:47 267776 ----a-w- C:\Windows\System32\taskeng.exe
2010-12-16 02:56:47 171520 ----a-w- C:\Windows\SysWow64\taskeng.exe
2010-12-14 17:33:06 8199504 ----a-w- C:\PROGRA~3\Microsoft\Windows Defender\Definition Updates\{F7C518DC-BFF8-4EAD-A8C5-D2CB96F06A1D}\mpengine.dll
2010-12-01 17:17:35 7680 ----a-w- C:\Program Files\Internet Explorer\iecompat.dll
2010-12-01 17:17:35 7680 ----a-w- C:\Program Files (x86)\Internet Explorer\iecompat.dll

==================== Find3M ====================

2010-11-10 05:20:56 382032 ----a-w- C:\Windows\System32\drivers\avgtdia.sys
2010-11-02 06:27:41 1147904 ----a-w- C:\Windows\System32\wininet.dll
2010-11-02 06:24:01 56832 ----a-w- C:\Windows\System32\licmgr10.dll
2010-11-02 06:23:47 1538560 ----a-w- C:\Windows\System32\inetcpl.cpl
2010-11-02 06:23:35 77312 ----a-w- C:\Windows\System32\iesetup.dll
2010-11-02 06:23:35 132096 ----a-w- C:\Windows\System32\iesysprep.dll
2010-11-02 06:01:54 916480 ----a-w- C:\Windows\SysWow64\wininet.dll
2010-11-02 05:57:41 43520 ----a-w- C:\Windows\SysWow64\licmgr10.dll
2010-11-02 05:57:27 1469440 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2010-11-02 05:57:11 71680 ----a-w- C:\Windows\SysWow64\iesetup.dll
2010-11-02 05:57:11 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2010-11-02 05:25:33 479232 ----a-w- C:\Windows\System32\html.iec
2010-11-02 05:01:31 385024 ----a-w- C:\Windows\SysWow64\html.iec
2010-11-02 04:45:37 162816 ----a-w- C:\Windows\System32\ieUnatt.exe
2010-11-02 04:44:24 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
2010-11-02 04:26:10 133632 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2010-11-02 04:24:44 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2010-10-19 17:41:44 270720 ------w- C:\Windows\System32\MpSigStub.exe

============= FINISH: 15:22:54.76 ===============

Attached Files



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#2 Casey_boy

Casey_boy

    Bleeping physicist


  • Malware Response Team
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Posted 31 December 2010 - 01:39 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


* My Website * Am I Infected? * Malware Removal Help * If you'd like to say thanks *


#3 thcbytes

thcbytes

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Posted 12 January 2011 - 11:12 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.
Proud member - Unified Network of Instructors and Trained Eliminators
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I do not accept personal donations for assistance provided. I would ask that you instead consider donating the greatest gift - Organ Donation. Your organs are of no use to you when your gone. You will save a life that would otherwise be lost!

http://donatelife.net/register-now/




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