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My HP game console will not go online


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#1 dougbs

dougbs

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Posted 22 December 2010 - 08:32 AM

I have Vista on my Laptop
Will not let game console go on line even when I am signed in
So have tried going to wild tangent direct by internet can purchase games but will not download as keeps saying I need to connect when I am already on line
So first i checked to allow cookies and allow the site pop ups also checked
I turned off firewall and virus etc and even uninstalled and reinstalled later
Told to open ports which i did and checked
Tried uninstalling console by following instructions but come to dead ends because what they are saying cannot find
Like i cannot find any trace of any file on computer related to the program ,so cannot delete if you cannot find
Cannot also install a new version because again says I need to connect
The only files found are the actual free games etc that come with computer which you can play off line
Have tried 3 different scans now and nothing
I see other people have had same problem but could not see the solution
I went back to restore points no luck
I do not want to restore back to factory settings as takes days to get everything back that is installed

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