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Possible Rootkit infection


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2 replies to this topic

#1 Sajmonovic

Sajmonovic

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Posted 22 December 2010 - 05:16 AM

Hi, this is my first try on getting help here.
So this is my problem:

My OS is launching very slowly. My antivirus is detecting rootkits but can not handle to delete them. I've run DDS and got logs. Tried to run GMER as listed in the instructions but the program restarts my computer while it is scanning and didn't manage to finish the scan.
Now my antivirus doesn't launch on system startup.

I'd be grateful if someone would try to help me out. Thank you in advance.

I've attached the attach.txt file.
This is the DDS log:

DDS (Ver_10-12-12.02) - NTFSx86
Run by Sah at 10:49:18,60 on 2010-12-22
Internet Explorer: 6.0.2900.5512
Microsoft Windows XP Professional 5.1.2600.3.1250.48.1045.18.511.181 [GMT 1:00]

AV: AntiVir Desktop *Enabled/Updated* {AD166499-45F9-482A-A743-FDD3350758C7}
AV: avast! Antivirus *Disabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: PC Tools Firewall Plus *Enabled*

============== Running Processes ===============

C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\TP-LINK\TP-LINK 54M Wireless Client Utility\TWCU.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\WINDOWS\VMSnap3.EXE
C:\WINDOWS\Domino.EXE
C:\Documents and Settings\Sah\Ustawienia lokalne\Dane aplikacji\Google\Update\GoogleUpdate.exe
C:\Program Files\East-Tec Eraser 2009\etRiskMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Nero\Update\NASvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\PC Tools Firewall Plus\FWService.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\Sah\Ustawienia lokalne\Dane aplikacji\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Sah\Ustawienia lokalne\Dane aplikacji\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Sah\Ustawienia lokalne\Dane aplikacji\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Sah\Ustawienia lokalne\Dane aplikacji\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Sah\Ustawienia lokalne\Dane aplikacji\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Sah\Moje dokumenty\Downloads\dds.scr

============== Pseudo HJT Report ===============

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [Eraser RiskMonitor] "c:\program files\east-tec eraser 2009\launch.exe" "c:\program files\east-tec eraser 2009\etRiskMon.exe"
uRun: [Google Update] "c:\documents and settings\sah\ustawienia lokalne\dane aplikacji\google\update\GoogleUpdate.exe" /c
mRun: [00PCTFW] "c:\program files\pc tools firewall plus\FirewallGUI.exe" -s
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [SoundMAXPnP] c:\program files\analog devices\soundmax\SMax4PNP.exe
mRun: [TWCU] "c:\program files\tp-link\tp-link 54m wireless client utility\TWCU.exe" -nogui
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [VMSnap3] c:\windows\VMSnap3.EXE
mRun: [Domino] c:\windows\Domino.EXE
mRun: [BigDog303] c:\windows\VM303_STI.EXE VIMICRO USB PC Camera (ZC0301PLH)
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\menust~1\programy\autost~1\Rainet.lnk -
IE: E&ksport do programu Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Ściągaj z Mipony - file://c:\program files\mipony\browser\IEContext.htm
IE: ????3?? - c:\documents and settings\sah\dane aplikacji\flashgetbho\GetUrl.htm
IE: ????3?????? - c:\documents and settings\sah\dane aplikacji\flashgetbho\GetAllUrl.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
TCP: {5457E4A5-0447-4FDD-A0E6-57749C95085F} = 172.16.34.1 83.238.255.76
Notify: Antiwpa - antiwpa.dll

============= SERVICES / DRIVERS ===============

R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2010-10-8 165584]
R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2010-8-29 11608]
R1 pctgntdi;pctgntdi;c:\windows\system32\drivers\pctgntdi.sys [2010-8-24 233136]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2010-8-29 135336]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2010-8-29 267944]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-10-8 17744]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-10-8 40384]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2010-8-29 61960]
R2 NAUpdate;@c:\program files\nero\update\nasvc.exe,-200;c:\program files\nero\update\NASvc.exe [2010-5-4 503080]
R2 PCTAppEvent;PCTAppEvent Driver;c:\windows\system32\drivers\PCTAppEvent.sys [2010-8-24 88040]
R2 PCToolsFirewallPlus;PC Tools Firewall Plus;c:\program files\pc tools firewall plus\FWService.exe [2010-8-24 818432]
R3 PCTFW-PacketFilter;PCTools Firewall - Packet filter driver;c:\windows\system32\drivers\pctNdis-PacketFilter.sys [2010-8-24 70664]
R3 pctNDIS;PC Tools Driver;c:\windows\system32\drivers\pctNdis.sys [2010-8-24 58816]
R3 pctplfw;pctplfw;c:\windows\system32\drivers\pctplfw.sys [2010-8-24 115216]
S2 lakzcyeq;Image Microsoft;c:\windows\system32\svchost.exe -k netsvcs [2008-4-15 14336]
S2 mjkmqnd;Time Windows;c:\windows\system32\svchost.exe -k netsvcs [2008-4-15 14336]
S2 tapocrobp;Boot Driver;c:\windows\system32\svchost.exe -k netsvcs [2008-4-15 14336]
S2 urbvahgu;Helper Config;c:\windows\system32\svchost.exe -k netsvcs [2008-4-15 14336]
S3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-10-8 40384]
S3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-10-8 40384]
S3 vmfilter303;vmfilter303;c:\windows\system32\drivers\vmfilter303.sys [2010-9-5 428160]
S4 NIHardwareService;NIHardwareService;c:\program files\common files\native instruments\hardware\NIHardwareService.exe [2009-7-17 3576320]

=============== Created Last 30 ================

2010-12-22 09:38:46 60416 ----a-w- c:\windows\system32\antiwpa.dll
2010-12-04 11:52:55 -------- d-----w- c:\program files\Canon
2010-12-04 11:52:49 77824 ----a-w- c:\program files\common files\installshield\engine\6\intel 32\ctor.dll
2010-12-04 11:52:49 32768 ----a-w- c:\program files\common files\installshield\engine\6\intel 32\objectps.dll
2010-12-04 11:52:49 225280 ----a-w- c:\program files\common files\installshield\iscript\iscript.dll
2010-12-04 11:52:49 176128 ----a-w- c:\program files\common files\installshield\engine\6\intel 32\iuser.dll
2010-12-04 11:52:47 614532 ----a-w- c:\program files\common files\installshield\engine\6\intel 32\IKernel.exe
2010-12-04 11:49:19 729088 ----a-w- c:\windows\system32\CNQA1209.DLL
2010-12-04 11:49:19 495616 ----a-w- c:\windows\system32\CNQL1209.DLL
2010-12-04 11:49:19 40960 ----a-w- c:\windows\system32\CNQU83.DLL

==================== Find3M ====================

2010-11-08 00:20:24 89088 ----a-w- c:\windows\MBR.exe

============= FINISH: 10:55:03,40 ===============

Attached Files



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#2 Shannon2012

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Posted 30 December 2010 - 01:19 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review your topic and do their best to resolve your issues.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Shannon

#3 thcbytes

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Posted 06 January 2011 - 03:26 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.
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