This is what is displayed when he tries to boot up: Windows could not start because the following file is missing
also these characters:
stop: 0x000000c2 (0x00000043,0xc4fee000,0x00000000,0x00000000)
Citing a bad pool caller is the reason
He is an XP user and his PC was running fine before the update. He can't get the PC to go to safe mode...or to the last known good configuration.
He has tried using his disc but after he types "R" in...and the number 1...he can go no further....could someone please offer me some insight as to why this happened?? Possibly an update on a driver and now that is causing this issue? He can't even tell if the updates installed successfully as he is unable to get past the blue screen. Thanks much for any and all advice.
Edited by in cog, 22 December 2010 - 02:08 AM.