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Infected with Win32.Krap.ao , Torjan, PC almost Unuseable :(


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2 replies to this topic

#1 SunnSurf

SunnSurf

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  • Local time:11:30 AM

Posted 21 December 2010 - 05:04 PM

I have been infected by this malware. It started out by looking like a fake program for Disk optimization called "Disk REpair". However, it rapiudly starts preventing anything from running, explorer, outlook etc. I try to clean with Kaspersky and MalwareBytes, but to no avail, it keeps coming back. Help, my system is almost unuseable.


DDS (Ver_10-12-12.02) - NTFSx86
Run by cmanca at 21:35:44.73 on Mon 12/20/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_18
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1978.1177 [GMT -8:00]

AV: Symantec Endpoint Protection *Enabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: Symantec Endpoint Protection *Enabled*

============== Running Processes ===============

C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
svchost.exe
svchost.exe
C:\Program Files\Common Files\Juniper Networks\JUNS\dsAccessService.exe
C:\Program Files\Common Files\Juniper Networks\TNC Client\jTnccService.exe
C:\Program Files\Juniper Networks\Odyssey Access Client\odClientService.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Netstore V8\AgentService.exe
c:\windows\system32\Ati2evxx.exe
C:\WINDOWS\system32\CCM\CcmExec.exe
C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
C:\Program Files\iPass\iPassConnect\iPassPeriodicUpdateService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\ThinkPad\Utilities\PWMDBSVC.EXE
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\WINDOWS\System32\TPHDEXLG.exe
C:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Citrix\ICA Client\ssonsvr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\iPass\iPassConnect\iPassPeriodicUpdateApp.exe
c:\windows\system32\taskmgr.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\TpShocks.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Netstore V8\Agent.exe
C:\Program Files\Juniper Networks\Odyssey Access Client\OdTray.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft Office Communicator\Communicator.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\cmanca\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www-int.juniper.net/
uSearch Page = hxxp://www.google.com
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearch Bar = hxxp://www.google.com/ie
uWindow Title = Windows Internet Explorer provided by Juniper Networks
uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
TB: {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [COMMUNICATOR] "c:\program files\microsoft office communicator\Communicator.exe" /background
uRun: [Vidalia] "g:\prog\vidalia bundle\vidalia\vidalia.exe"
uRun: [ohdWQxNjBR.exe] c:\documents and settings\all users\application data\ohdWQxNjBR.exe
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [TpShocks] TpShocks.exe
mRun: [PWRMGRTR] rundll32 c:\progra~1\thinkpad\utilit~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
mRun: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [AgentUiRunKey] "c:\program files\netstore v8\Agent.exe" -ni -sss -e http://localhost:16386/
mRun: [OdTray.exe] "c:\program files\juniper networks\odyssey access client\OdTray.exe"
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [<NO NAME>]
mRun: [Pqomogiravucuy] rundll32.exe "c:\windows\omekizicesojolo.dll",Startup
dRun: [Communicator] "c:\program files\microsoft office communicator\Communicator.exe"
StartupFolder: c:\docume~1\cmanca\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
uPolicies-explorer: NoSMMyPictures = 1 (0x1)
uPolicies-explorer: NoResolveTrack = 1 (0x1)
uPolicies-explorer: NoDesktopCleanupWizard = 1 (0x1)
uPolicies-explorer: NoPropertiesRecycleBin = 1 (0x1)
uPolicies-explorer: NoSimpleStartMenu = 0 (0x0)
uPolicies-explorer: ForceStartMenuLogOff = 1 (0x1)
uPolicies-explorer: NoWelcomeScreen = 1 (0x1)
uPolicies-explorer: NoActiveDesktop = 1 (0x1)
uPolicies-explorer: NoSMConfigurePrograms = 1 (0x1)
uPolicies-explorer: NoSMBalloonTip = 1 (0x1)
uPolicies-explorer: NoStartMenuMyMusic = 1 (0x1)
uPolicies-explorer: NoPublishingWizard = 1 (0x1)
uPolicies-explorer: NoWebServices = 1 (0x1)
uPolicies-explorer: NoOnlinePrintsWizard = 1 (0x1)
mPolicies-explorer: NoWelcomeScreen = 1 (0x1)
mPolicies-system: MaxGPOScriptWait = 300 (0x12c)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
Trusted Zone: microsoft.com
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: {3F6E704A-F409-4A52-9CF3-D32463CB491E} - hxxp://crm.juniper.net/htim_enu/20433/applets/SiebelAx_HI_Client.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6770.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1261976476656
DPF: {73C50BD5-1440-44D1-9E4C-9169E848CE92} - hxxp://crm.juniper.net/htim_enu/20412/applets/SiebelAx_HI_Client.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/products/plugin/autodl/jinstall-160-windows-i586.cab
DPF: {BDCBB757-CE6C-4C87-BE97-982DAE596048} - hxxp://crm.juniper.net/htim_enu/20412/applets/SiebelAx_HI_Client.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-160-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://infogroup.webex.com/client/wbs27-vzbprodcn/webex/ieatgpc.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} - hxxps://sa.juniper.net/dana-cached/setup/JuniperSetupSP1.cab
DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - hxxps://sa.juniper.net/dana-cached/sc/JuniperSetupClient.cab
Notify: AtiExtEvent - Ati2evxx.dll
Notify: OdysseyClient - odyEvent.dll
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\cmanca\applic~1\mozilla\firefox\profiles\shm9n2h7.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: network.proxy.http - 127.0.0.1
FF - prefs.js: network.proxy.http_port - 8118
FF - prefs.js: network.proxy.socks - 127.0.0.1
FF - prefs.js: network.proxy.socks_port - 9050
FF - prefs.js: network.proxy.ssl - 127.0.0.1
FF - prefs.js: network.proxy.ssl_port - 8118
FF - prefs.js: network.proxy.type - 0
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: XULRunner: {386456A2-4029-4A52-8F4C-A464D05AE7E7} - c:\documents and settings\cmanca\local settings\application data\{386456A2-4029-4A52-8F4C-A464D05AE7E7}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Torbutton: {e0204bd5-9d31-402b-a99d-a6aa8ffebdca} - %profile%\extensions\{e0204bd5-9d31-402b-a99d-a6aa8ffebdca}

============= SERVICES / DRIVERS ===============

R0 mv64xx;mv64xx;c:\windows\system32\drivers\mv64xx.sys [2009-12-1 277032]
R0 odFips;odFips;c:\windows\system32\drivers\odFIPS.sys [2010-2-18 9856]
R0 odFips2;odFips2;c:\windows\system32\drivers\odFIPS2.sys [2010-2-18 282496]
R0 ssfs0bbc;ssfs0bbc;c:\windows\system32\drivers\ssfs0bbc.sys [2009-11-6 29808]
R0 TPDIGIMN;TPDIGIMN;c:\windows\system32\drivers\ApsHM86.sys [2008-6-10 19496]
R0 vmscsi;vmscsi;c:\windows\system32\drivers\vmscsi.sys [2009-12-1 17584]
R1 lenovo.smi;Lenovo System Interface Driver;c:\windows\system32\drivers\smiif32.sys [2009-7-8 13480]
R2 AgentService;AgentService;c:\program files\netstore v8\AgentService.exe [2008-11-9 6608192]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2010-11-15 108392]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2010-11-15 108392]
R2 JuniperAccessService;Juniper Unified Network Service;c:\program files\common files\juniper networks\juns\dsAccessService.exe [2009-11-12 132392]
R2 Power Manager DBC Service;Power Manager DBC Service;c:\program files\thinkpad\utilities\PWMDBSVC.exe [2009-12-21 53248]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2010-11-15 1832072]
R2 WebrootSpySweeperService;Webroot Spy Sweeper Engine;c:\program files\webroot\webrootsecurity\SpySweeper.exe [2009-11-6 4048240]
R3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2009-10-23 23888]
R3 e1yexpress;Intel® Gigabit Network Connections Driver;c:\windows\system32\drivers\e1y5132.sys [2009-12-22 239760]
R3 EacService;Juniper TNC Endpoint Assessment;c:\program files\common files\juniper networks\tnc client\jTnccService.exe [2010-2-18 136560]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-12-3 102448]
R3 jnprna;Juniper Network Agent Miniport;c:\windows\system32\drivers\jnprna.sys [2007-10-4 420264]
R3 JnprVaMgr;Juniper Networks Virtual Adapter Manager Service;c:\windows\system32\drivers\jnprvamgr.sys [2007-10-4 29312]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20101220.002\NAVENG.SYS [2010-12-20 86008]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20101220.002\NAVEX15.SYS [2010-12-20 1360760]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2010-11-19 30192]
S3 jnprva;Juniper Networks Virtual Adapter Service;c:\windows\system32\drivers\jnprva.sys [2010-2-16 12288]
S3 LV_Tracker;LV_Tracker;c:\windows\system32\drivers\LV_Tracker.sys [2008-11-9 45384]
S3 vmx_svga;vmx_svga;c:\windows\system32\drivers\vmx_svga.sys [2009-12-1 22448]
S3 vmxnet;VMware Ethernet Adapter Driver;c:\windows\system32\drivers\vmxnet.sys [2009-12-1 29232]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

=============== File Associations ===============

vbefile\shell\open2\command=%SystemRoot%\System32\CScript.exe "%1" %*
vbsfile\shell\open2\command=%SystemRoot%\System32\CScript.exe "%1" %*
jsefile\shell\open2\command=%SystemRoot%\System32\CScript.exe "%1" %*

=============== Created Last 30 ================

2010-12-21 05:07:40 381440 ----a-w- c:\docume~1\alluse~1\applic~1\yROODmELW.exe
2010-12-21 05:07:39 462848 ----a-w- c:\docume~1\alluse~1\applic~1\cxeDRKwBpM.dll
2010-12-21 03:39:06 -------- d-----w- c:\docume~1\cmanca\locals~1\applic~1\{386456A2-4029-4A52-8F4C-A464D05AE7E7}
2010-12-21 03:37:05 537600 ----a-w- c:\docume~1\alluse~1\applic~1\ohdWQxNjBR.exe
2010-12-18 07:40:48 6784 -c--a-w- c:\windows\system32\dllcache\serscan.sys
2010-12-18 07:40:48 6784 ----a-w- c:\windows\system32\drivers\serscan.sys
2010-12-18 07:39:54 -------- d-----w- c:\docume~1\cmanca\applic~1\HpUpdate
2010-12-18 07:39:07 273256 ------w- c:\windows\system32\HPDiscoPM5412.dll
2010-12-18 07:39:02 1907560 ----a-w- c:\windows\system32\HPScanMiniDrv_OJ6500_E710nz.dll
2010-12-18 07:39:00 264552 ----a-w- c:\windows\system32\hpinksts5412LM.dll
2010-12-18 07:39:00 232296 ----a-w- c:\windows\system32\hpinksts5412.dll
2010-12-18 07:39:00 213352 ----a-w- c:\windows\system32\hpinkcoi5412.dll
2010-12-18 07:36:25 -------- d-----w- c:\program files\HP
2010-12-18 07:35:44 -------- d-----w- c:\docume~1\cmanca\locals~1\applic~1\HP
2010-12-06 05:56:23 -------- d-----w- c:\program files\GomPlayer
2010-12-06 05:48:57 165376 ----a-w- c:\windows\system32\unrar.dll
2010-11-21 19:30:55 -------- d-----w- c:\docume~1\alluse~1\applic~1\iPass
2010-11-21 19:30:33 21393 ----a-w- c:\windows\system32\drivers\iPassP.sys
2010-11-21 19:30:10 -------- d-----w- c:\program files\iPass

==================== Find3M ====================

2010-12-21 03:39:07 0 ----a-w- c:\windows\Igehafawin.bin
2010-11-18 18:12:44 81920 ----a-w- c:\windows\system32\isign32.dll
2010-11-15 18:14:53 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2010-11-15 18:06:30 361840 ----a-w- c:\windows\system32\sysfer.dll
2010-11-15 18:06:29 87408 ----a-w- c:\windows\system32\FwsVpn.dll
2010-11-15 18:06:29 107888 ----a-w- c:\windows\system32\SymVPN.dll
2010-11-06 00:26:58 916480 ----a-w- c:\windows\system32\wininet.dll
2010-11-06 00:26:58 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-11-06 00:26:58 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2010-11-03 12:25:54 385024 ----a-w- c:\windows\system32\html.iec
2010-10-28 13:13:22 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-10-26 13:25:00 1853312 ----a-w- c:\windows\system32\win32k.sys
2010-10-25 16:50:48 82696 ----a-w- c:\windows\system32\lmdimon8.dll
2010-10-25 16:50:48 82184 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\lmdippr8.dll

============= FINISH: 21:36:27.89 ===============

Attached Files



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#2 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,112 posts
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Posted 30 December 2010 - 06:31 AM

Hello ,
And :welcome: to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Quick Scan button.
  • Two reports will open, copy and paste them in a reply here:
    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note - if you get the following warning, just ignore: "Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"

Click on Cancel, then Accept.

-------------------------------------------------------------
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new OTL log (don't forget extra.txt)
  • RKU log

Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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Malware analyst @ Emsisoft


#3 Elise

Elise

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Posted 08 January 2011 - 05:54 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft





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