How to remove Spyaxe
Note: The removal program is updated whenever a new file is found that is associated with this infection. When new updates are released, I will mention the update date in the topic description. You should remove the current SmitRem folder that you created, and redownload the SmitRem as per the instructions given in this topic.
What this program does:
Spyaxe is a anti-spyware program that is known to issue fake warnings on your computer in order to manipulate you into buying its full commercial version. If you are infected with this program you may receive warnings in your task bar that appear to be from Microsoft Security Center stating that you are infected with spyware and to run its special anti-spyware tool. This tool turns out to be the commercial version of Spyaxe. These warnings are fake and are a goad to have you buy the commercial version of this software.
Tools Needed for this fix:
O4 - HKLM\..\Run: [SpyAxe] C:\Program Files\SpyAxe\spyaxe.exe /h
- Print out these instructions as we will need to close every window that
is open later in the fix.
- Go to this
page and click on the smitRem
Download Link link to download smitRem.exe. When downloading
smitRem.exe save it to your desktop. You will now see an icon on your desktop
that looks like the one below.
- Double-click on the smitRem.exe file. You will now see a screen similar
to the one below.
Click on the Start button and the program will start extracting the files into a folder on your desktop called smitRem. When it is finished, click on the OK button. If you look on your desktop you will now see a folder called smitRem.
- Next, please reboot your computer into Safe
Mode by doing the following:
- Restart your computer
- After hearing your computer beep once during startup, but before the
Windows icon appears, press F8.
- Instead of Windows loading as normal, a menu should appear
- Select the first option, to run Windows in Safe Mode.
- Restart your computer
- When your computer has started in safe mode and you see the desktop, close
all open Windows.
- Open the smitRem folder on your desktop and the contents of the
folder will be similar to the image below.
Double-click on the RunThis.bat file, as shown by the arrow in the image above, to start the tool.
- When the tool starts you will see a series of screens with information
on them. Read each screen, and when you are finished reading it, simply press
any key on your keyboard. After reading the various screens that appear, the
program will start the removal process.
If there is an uninstaller present for the infection you are removing, smitRem will start this uninstaller which will looks similar to the image below.
Simply click on the Uninstall button and allow the uninstaller to finish. When it is completed, it will close automatically and smitRem will prompt you to continue. Now you should press any key to continue.
When no more uninstallers can be found, the tool will continue. Your desktop will disappear and you will start seeing text scroll across the screen. This is normal and nothing to be concerned about. When smitRem has finished running it will automatically start the Disk Cleanup program as shown by the image below.
This program will remove all Temp, Temporary Internet Files, and empty your Recycle Bin in order to remove any leftover files installed by this infection. This process can take up to a few hours depending on your computer, so please be patient. When it is complete, it will close automatically and you will be back at your desktop.
- When the tool is finished, it will will create a log named smitfiles.txt
in the root of your drive, eg; Local Disk C: or the partition where your operating
system is installed. Examining that log should show that the infection was
- Reboot your computer back to normal mode.
Your computer should now be free of the SpyAxe infection.
If you are still having problems with spyware after completing these instructions, then please follow the steps outlined in the topic linked below:
Preparation Guide For Use Before Posting A Hijackthis Log
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