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CDDVDW Drive Driver Missing


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#1 RetZoul

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Posted 20 December 2010 - 09:50 PM

Howdy folks, got a bit of a problem.

I'm working on my sisters computer,I don't have anything but a little netbook with a built in internet connection onit.

What I've got to do is get her CDDVD drive working.

It's Windows 7 desktop from Emachine, with WIndows Vista Service pack 1.

The Drive is a TSSTCorp CDDVDW TS-H652H ATA Device

Error code 39, driver is missing or corrupt.

Like I said,I don't have access to the net but with this netbook, running a few searches, I couldn't find the driver for the adapter at either emachine or the makers website.
I tried uninstalling the driver and rebooting the computer, to see if it would pickup the driver, but didn't work.
Found some link to fixes, but couldn't get them to work, seems like she needs Service pack 2 or later for those to run.

So, I'm hoping maybe some of you may be able to show me where I looked over something obvious to get it fixed. I'd download the service pack but i've got a limited amount of useage. I don't mind downloading a driver but service packs are stretching it.

Edited by RetZoul, 20 December 2010 - 09:58 PM.


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#2 the_patriot11

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Posted 20 December 2010 - 10:19 PM

First, I would try going to the device manager (right click computer, properties, device manager will be top left) find the CD/DVD drive and see if its listed. Click update driver (will likely do nothing) if so, choose uninstall, then reinstall and see if that helps. If it doesn't, and you can find some way of getting it hooked up to the internet try this

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#3 RetZoul

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Posted 20 December 2010 - 10:26 PM

First, I would try going to the device manager (right click computer, properties, device manager will be top left) find the CD/DVD drive and see if its listed. Click update driver (will likely do nothing) if so, choose uninstall, then reinstall and see if that helps. If it doesn't, and you can find some way of getting it hooked up to the internet try this

Thanks, I already tried reinstalling it and it didn't pick up. The windows fix is the one I was referring to earlier, I was hoping it would run if i stored the set up file and transferred it over, unfortunately it didn't. Looks like it requires a later service pack.

#4 Broni

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Posted 20 December 2010 - 11:12 PM

Optical drives don't need any extra drivers.

Error code 39, driver is missing or corrupt.

...is nothing but dumb Windows generic error message.

One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/982116
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.

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#5 RetZoul

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Posted 21 December 2010 - 01:22 AM

3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.


That did it, thank you very much.

#6 Broni

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Posted 21 December 2010 - 01:25 AM

You're very welcome Posted Image

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