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23 replies to this topic

#1 maxlee

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Posted 20 December 2010 - 08:08 PM

Help! I have what they call google redirect virus, I know its not google but I don't know how to get rid of it, I have tried several different malware programs and nothing touches it! Help! Thanks!

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#2 maxlee

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Posted 21 December 2010 - 07:08 AM

Whenever I do a search it redirects me to another web page, this is constant, it will take me at least 3 clicks on my original search to get on the web site I want. I have tried several malware removal, trend micro PC-cillian security, and nothing will touch this virus. I have windows vista.

#3 boopme

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Posted 21 December 2010 - 11:17 PM

Hello and welcome. Please run these post the logs and let us know how it is now.
Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware


Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 maxlee

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Posted 22 December 2010 - 08:06 AM

Thank you!

Copy of log:

Malwarebytes' Anti-Malware 1.50
www.malwarebytes.org

Database version: 5376

Windows 6.0.6001 Service Pack 1
Internet Explorer 8.0.6001.18928

12/22/2010 7:56:26 AM
mbam-log-2010-12-22 (07-56-26).txt

Scan type: Quick scan
Objects scanned: 160085
Time elapsed: 13 minute(s), 22 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 12
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
c:\Users\Nancy\AppData\Local\Temp\Low\bjbcapeuq\dguomcalajb.exe (Trojan.FakeAlert) -> 2376 -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{7370F91F-6994-4595-9949-601FA2261C8D} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CodecBHO.CodecPlugin (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CodecBHO.CodecPlugin.1 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CodecBHO.XMLDOMDocumentEventsSink (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CodecBHO.XMLDOMDocumentEventsSink.1 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\CodecBHO.DLL (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\RichVideoCodec (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Bind (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{C2E4DB59-81BB-43B2-87F4-AE44A0EC4EC5} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{C2E4DB59-81BB-43B2-87F4-AE44A0EC4EC5} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{C2E4DB59-81BB-43B2-87F4-AE44A0EC4EC5} (Trojan.BHO) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\Search Bar (Hijack.SearchPage) -> Bad: (http://www.mirarsearch.com/?useie5=1&q=) Good: (http://www.google.com) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
c:\Users\Nancy\AppData\Local\Temp\Low\bjbcapeuq\dguomcalajb.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\Users\Nancy\AppData\Local\Temp\Low\00887283.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\Users\Nancy\AppData\Local\Temp\Low\err.log3002395 (Trojan.Downloader) -> Quarantined and deleted successfully.

#5 maxlee

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Posted 22 December 2010 - 08:11 AM

I also did the TDSSKiller.exe and nothing was found!

#6 boopme

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Posted 22 December 2010 - 03:46 PM

Ok let's run 2 more. Let me know about the redirects after these.

Next run FakeAlert Stinger.
Then:
Please perform a scan with Eset Online Antiivirus Scanner.
This scan requires Internet Explorer to work. Vista/Windows 7 users need to run Internet Explorer as Administrator.
To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run As Administrator from the context menu.
  • Click the green Posted Image button.
  • Read the End User License Agreement and check the box:
  • Check Posted Image.
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Check Remove found threats and Scan potentially unwanted applications. (If given the option, choose "Quarantine" instead of delete.)
  • Click the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer.
  • If offered the option to get information or buy software at any point, just close the window.
  • The scan will take a while so be patient and do NOT use the computer while the scan is running. Keep all other programs and windows closed.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop as ESETScan.txt.
  • Push the Posted Image button, then Finish.
  • Copy and paste the contents of ESETScan.txt in your next reply.
Note: A log.txt file will also be created and automatically saved in the C:\Program Files\EsetOnlineScanner\ folder.
If you did not save the ESETScan log, click Posted Image > Run..., then type or copy and paste everything in the code box below into the Open dialogue box:

C:\Program Files\ESET\EsetOnlineScanner\log.txt
  • Click Ok and the scan results will open in Notepad.
  • Copy and paste the contents of log.txt in your next reply.
-- Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.

NOTE: In some instances if no malware is found there will be no log produced.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 maxlee

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Posted 22 December 2010 - 07:43 PM

Log from ESET scan:

C:\Users\Nancy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\DIABCJNT\registrybooster[1].exe Win32/RegistryBooster application deleted - quarantined
C:\Users\Nancy\AppData\Local\Temp\Low\jar_cache45578.tmp Java/TrojanDownloader.Agent.NCA trojan deleted - quarantined
C:\Users\Nancy\Documents\Hack.rar MSIL/Injector.Z trojan deleted - quarantined
C:\Users\Nancy\Documents\LimeWire\Saved\20th centruy fox.mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan cleaned - quarantined
C:\Users\Nancy\Documents\LimeWire\Saved\20th century fox introduction.mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan cleaned - quarantined
C:\Users\Nancy\Documents\LimeWire\Saved\20th century fox.mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan cleaned - quarantined
C:\Users\Nancy\Documents\LimeWire\Saved\GEICO_COMMERCIAL.wma a variant of WMA/TrojanDownloader.GetCodec.gen trojan cleaned - quarantined
C:\Users\Nancy\Documents\LimeWire\Saved\honkin on bobo.mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan cleaned - quarantined
C:\Users\Nancy\Documents\LimeWire\Saved\hooked on feeling rockapella.mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan cleaned - quarantined
C:\Users\Nancy\Documents\LimeWire\Saved\i wanna be with you everywhere - greatest hits.mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan cleaned - quarantined
C:\Users\Nancy\Documents\LimeWire\Saved\pop musik.mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan cleaned - quarantined
C:\Users\Nancy\Documents\LimeWire\Saved\The Hollywood Hits Orchestra - Power of love - greatest hits.mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan cleaned - quarantined

#8 maxlee

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Posted 22 December 2010 - 07:45 PM

I also did the fake Alert Stinger.

Thanks!

#9 boopme

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Posted 22 December 2010 - 08:25 PM

So things are good now? Do you download music off like Limewire, As I see you grabbed a music file infector,GetCodec. These are uncommon.


OOPs! I wanted to run the new MBAM update a see if it's clear.
Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal/regular mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Edited by boopme, 22 December 2010 - 08:27 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 maxlee

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Posted 22 December 2010 - 10:53 PM

Thank you so much! I coulnd't ,... Guess what as I'm writing this message it did it, another window popped opened to another site!! But when I go to google and search it didn't do it. But when I do a search and click on a link it will give me the "internet explorer cannot open this web page" notice, then if I refresh it will bring me to the link I clicked on. It seems like its there still but not as bad.

here is the log from the malwarebytes:

Malwarebytes' Anti-Malware 1.50
www.malwarebytes.org

Database version: 5381

Windows 6.0.6001 Service Pack 1
Internet Explorer 8.0.6001.18928

12/22/2010 10:13:00 PM
mbam-log-2010-12-22 (22-13-00).txt

Scan type: Quick scan
Objects scanned: 160248
Time elapsed: 8 minute(s), 45 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#11 maxlee

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Posted 22 December 2010 - 11:01 PM

And yes I didn download music off of limewire, but I'm not going to anymore! I think they are shutdown anyway! What is getcodec?

#12 maxlee

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Posted 22 December 2010 - 11:04 PM

AS I clicked on "post" to post the last message it did it again, it pop up another window to another site.

#13 maxlee

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Posted 22 December 2010 - 11:05 PM

And again, to post the last post it popped up another window!! I really appreciate your help on this!

#14 boopme

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Posted 22 December 2010 - 11:07 PM

That was the infection you grabbed, I was just wondering if it came offf downloading music.
Any way seems we still have boogie men to kill. I think after this we will have em licked.


Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.


Now an Online scan:
Please perform a scan with Eset Online Antiivirus Scanner.
This scan requires Internet Explorer to work. Vista/Windows 7 users need to run Internet Explorer as Administrator.
To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run As Administrator from the context menu.
  • Click the green Posted Image button.
  • Read the End User License Agreement and check the box:
  • Check Posted Image.
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Check Remove found threats and Scan potentially unwanted applications. (If given the option, choose "Quarantine" instead of delete.)
  • Click the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer.
  • If offered the option to get information or buy software at any point, just close the window.
  • The scan will take a while so be patient and do NOT use the computer while the scan is running. Keep all other programs and windows closed.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop as ESETScan.txt.
  • Push the Posted Image button, then Finish.
  • Copy and paste the contents of ESETScan.txt in your next reply.
Note: A log.txt file will also be created and automatically saved in the C:\Program Files\EsetOnlineScanner\ folder.
If you did not save the ESETScan log, click Posted Image > Run..., then type or copy and paste everything in the code box below into the Open dialogue box:

C:\Program Files\ESET\EsetOnlineScanner\log.txt
  • Click Ok and the scan results will open in Notepad.
  • Copy and paste the contents of log.txt in your next reply.
-- Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.

NOTE: In some instances if no malware is found there will be no log produced.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#15 maxlee

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Posted 23 December 2010 - 06:57 AM

These are the same ones as before, do you want me to do them again?




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