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Search engine redirects, browser crashes, svchost errors


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4 replies to this topic

#1 cbookman

cbookman

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Posted 20 December 2010 - 12:21 PM

I've used various antivirus scans with no luck, and have had serious problems with restarting the computer, and logging in to XP consistently. Chrome crashes a couple of times/day, and sometimes it slows to the point of needing to be shut off at the power switch. Running a full on virus scan has crashed the computer several times. Thanks in advance for the help...



DDS (Ver_10-12-12.02) - NTFSx86
Run by cbookman at 10:58:28.42 on Mon 12/20/2010
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_16
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1535.531 [GMT -5:00]

AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
AV: Symantec Endpoint Protection *Enabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\System32\svchost.exe -k Akamai
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\cygwin\bin\cygrunsrv.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\cygwin\usr\sbin\sshd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Alwil Software\Avast5\avastUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Documents and Settings\cbookman\Application Data\Dropbox\bin\Dropbox.exe
C:\Documents and Settings\cbookman\Local Settings\Application Data\Google\Update\1.2.183.39\GoogleCrashHandler.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Documents and Settings\cbookman\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\cbookman\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\cbookman\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\cbookman\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\cbookman\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\cbookman\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\msiexec.exe
C:\Documents and Settings\cbookman\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\cbookman\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.mae.buffalo.edu/
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Google Update] "c:\documents and settings\cbookman\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [AdobeCS4ServiceManager] "c:\program files\common files\adobe\cs4servicemanager\CS4ServiceManager.exe" -launchedbylogin
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [avast5] "c:\program files\alwil software\avast5\avastUI.exe" /nogui
mRunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-appf?lic=NFVZOVgtTlNWVkwtTzRCWlEtUUlNQ0wtUVREQ0gtNElKTUg"&"inst=NzctNTE0OTcwMzEwLVhPMTArMTItUUlYMSsz"&"prod=90"&"ver=10.0.1170
dRunOnce: [_nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N
StartupFolder: c:\docume~1\cbookman\startm~1\programs\startup\dropbox.lnk - c:\documents and settings\cbookman\application data\dropbox\bin\Dropbox.exe
StartupFolder: c:\docume~1\cbookman\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
dPolicies-explorer: ForceClassicControlPanel = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1248969104322
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: {8F5990E3-D9FD-42F1-9BCF-2AECD2D941A4} = 128.205.32.8,128.205.106.1,128.205.1.2
Notify: AtiExtEvent - Ati2evxx.dll
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\wpdshserviceobj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\cbookman\applic~1\mozilla\firefox\profiles\xpoxu8yl.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.mae.buffalo.edu/
FF - component: c:\documents and settings\cbookman\application data\mozilla\firefox\profiles\xpoxu8yl.default\extensions\{a7c6cf7f-112c-4500-a7ea-39801a327e5f}\platform\winnt_x86-msvc\components\ipc.dll
FF - plugin: c:\documents and settings\cbookman\local settings\application data\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npicaN.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npSfAppM.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPTURNMED.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: FireFTP: {a7c6cf7f-112c-4500-a7ea-39801a327e5f} - %profile%\extensions\{a7c6cf7f-112c-4500-a7ea-39801a327e5f}

============= SERVICES / DRIVERS ===============

R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2010-12-19 165584]
R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2008-4-14 14336]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-12-19 17744]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-12-19 40384]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2009-7-8 108392]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2009-7-8 108392]
R2 sshd;CYGWIN sshd;c:\cygwin\bin\cygrunsrv.exe [2009-7-30 68096]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2009-9-17 2477304]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-12-19 40384]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-12-19 40384]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-12-15 102448]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20101219.003\NAVENG.SYS [2010-12-19 86008]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20101219.003\NAVEX15.SYS [2010-12-19 1360760]
R4 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriver.sys --> c:\windows\system32\drivers\AVGIDSDriver.Sys [?]
R4 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\avgidseh.sys --> c:\windows\system32\drivers\AVGIDSEH.Sys [?]
R4 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\avgidsfilter.sys --> c:\windows\system32\drivers\AVGIDSFilter.Sys [?]
R4 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshim.sys --> c:\windows\system32\drivers\AVGIDSShim.Sys [?]
R4 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys --> c:\windows\system32\drivers\avgrkx86.sys [?]
R4 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys --> c:\windows\system32\drivers\avgtdix.sys [?]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-11-18 23888]
S3 CoordinatorServiceHost;SW Distributed TS Coordinator Service;c:\program files\solidworks\swscheduler\DTSCoordinatorService.exe [2009-3-19 83240]

=============== Created Last 30 ================

2010-12-19 19:53:40 38848 ----a-w- c:\windows\avastSS.scr
2010-12-19 19:53:25 -------- d-----w- c:\docume~1\alluse~1\applic~1\Alwil Software
2010-12-13 21:12:58 -------- d-----w- c:\docume~1\cbookman\applic~1\AVG10
2010-12-13 21:10:38 -------- d--h--w- c:\docume~1\alluse~1\applic~1\Common Files
2010-12-13 21:06:26 -------- d-----w- c:\docume~1\alluse~1\applic~1\AVG10
2010-12-13 21:04:51 -------- d-----w- c:\program files\AVG
2010-12-13 20:45:04 -------- d-----w- c:\docume~1\alluse~1\applic~1\MFAData
2010-12-13 17:33:43 -------- d-----w- c:\docume~1\cbookman\applic~1\Malwarebytes
2010-12-13 17:32:57 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-12-13 17:32:56 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-12-13 17:32:52 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-12-13 17:32:52 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-12-13 17:08:14 -------- d-----w- C:\cmdcons
2010-12-13 17:01:41 98816 ----a-w- c:\windows\sed.exe
2010-12-13 17:01:41 89088 ----a-w- c:\windows\MBR.exe
2010-12-13 17:01:41 256512 ----a-w- c:\windows\PEV.exe
2010-12-13 17:01:41 161792 ----a-w- c:\windows\SWREG.exe
2010-12-13 17:01:04 -------- d-s---w- C:\ComboFix
2010-12-10 18:39:48 -------- d-----w- c:\windows\SxsCaPendDel
2010-12-08 15:02:55 16856 ----a-w- c:\program files\mozilla firefox\plugin-container.exe
2010-12-08 15:02:52 719832 ----a-w- c:\program files\mozilla firefox\mozcpp19.dll

==================== Find3M ====================


=================== ROOTKIT ====================

Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: ST380023A rev.3.33 -> Harddisk0\DR0 -> \Device\Ide\IdePort0 P0T0L0-3

device: opened successfully
user: MBR read successfully

Disk trace:
called modules: ntoskrnl.exe CLASSPNP.SYS disk.sys >>UNKNOWN [0x89898555]<<
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x8989e7b0]; MOV EAX, [0x8989e82c]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
1 nt!IofCallDriver[0x804E37D5] -> \Device\Harddisk0\DR0[0x89880AB8]
3 CLASSPNP[0xF7637FD7] -> nt!IofCallDriver[0x804E37D5] -> [0x898D1D10]
\Driver\atapi[0x898801F0] -> IRP_MJ_CREATE -> 0x89898555
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [BP+0x0], CH; JL 0x2e; JNZ 0x3a; }
detected disk devices:
\Device\Ide\IdeDeviceP0T0L0-3 -> \??\IDE#DiskST380023A_______________________________3.33____#4b33314237395435202020202020202020202020#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
\Driver\atapi DriverStartIo -> 0x8989839B
user & kernel MBR OK
Warning: possible TDL3 rootkit infection !

============= FINISH: 11:00:59.23 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 30 December 2010 - 02:46 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 02 January 2011 - 11:31 PM

Hello

three day bump

It has been Three days since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 cbookman

cbookman
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Posted 03 January 2011 - 10:16 AM

Gringo,

I appreciate the help, but the hard drive crashed, so I don't think I'll be needing help with it anymore.

#5 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 03 January 2011 - 11:14 AM

thanks for letting me know


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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