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D drive not reading installation disc


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#1 rikkidegraz

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Posted 20 December 2010 - 11:11 AM

I know the fault is in my computer because I tested the disc at my neighbour's computer and it read fine. Plus, other discs read fine. Even other installation discs, so I am puzzled and feel the only way to get things back to where they should be is to reformat the hard drive. is there another way?

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#2 hamluis

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Posted 20 December 2010 - 12:45 PM

Hmmm...I guess I don't see where formatting a hard drive...would be the way to go when an optical drive doesn't act properly.

What is this "installation disk" that won't be read...what does it relate to? Program? O/S?

Louis

#3 rikkidegraz

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Posted 20 December 2010 - 01:40 PM

Office 2007. It reads Photoshop just fine, also music, photos etc. There is another disk it doesn't read which are backups of files - mostly Word, I think.

#4 hamluis

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Posted 20 December 2010 - 01:49 PM

I would clean the media, using a soft cotton cloth and plain water...and moving the drying cloth in straight lines across the disk, not circles/ovals.

Louis

#5 rikkidegraz

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Posted 21 December 2010 - 07:29 AM

Oh, I've cleaned them but to no avail. If I slipped in the windows disk, would it then find any missing files? I think it must be something like that.




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