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Is our hard drive lost


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#1 forsedes1

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Posted 20 December 2010 - 09:22 AM

What was thought to be a monitor problem may in fact be our hard drive. Was notified over the weekend by my boss (residential business) that our monitor was not producing any visuals. Just a blinking cursor. My thought was if the monitor is shot, than why would it show a cursor rather than being all black. This a.m. I rebooted the PC (Gateway 2003 model with OS being Windows XP Home Edition) and would see the screen that shows F10 - Boot Menu or F12 - Bios Setting; than blank (with blinking cursor). I restarted again and hit the F12 button. The computer than indicated - "No Boot file name received"???? Any insight. Ran fine at last use, Thursday night.

Thank you in advance.

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#2 dc3

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Posted 20 December 2010 - 09:30 AM

Can you boot into Safe Mode? Begin tapping F8 as soon as you start the computer. If the Advanced Boot Options page opens use the up and down arrows to navigate to Safe Mode and then press Enter on your keyboard.

If you can boot into Safe Mode try performing a System Restore.

Start> All Programs> Accessories> System Tools> System Restore.

When this opens make sure that "Restore my computer to an earlier time" is chosen, and click on Next>.

The dates appearing in bold are the dates that you can restore to, click on the date that you want and then click Next> to start the System Restore. This may take a long time to complete, and when it is done it will restart your computer. When the computer restarts and you have logged on as the administrator a Restoration Complete page will appear, click on OK to complete the process.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 forsedes1

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Posted 20 December 2010 - 09:34 AM

dc3 -

Thanks, forgot to mention I did try the F8 key without any results.

#4 dc3

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Posted 20 December 2010 - 09:42 AM

What is the model of this Gateway?

Do you have the installation CD for the operating system or a restore CD?

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 forsedes1

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Posted 20 December 2010 - 10:03 AM

I have an Office XP Standard installation CD Version 2002, OS Reinstallation CD Windows XP Professional Service Pack 2 and an upgrade cd to Office Small Business 2007. We have thought about going to Windows 7 with newer programs. This may expedite that process.

#6 forsedes1

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Posted 20 December 2010 - 10:05 AM

Either the 700 X or XL. Almost 99% sure it is the 700X

#7 dc3

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Posted 20 December 2010 - 10:35 AM

Please use the link below to provide us with information we need in order to help.

How to Publish a Snapshot using Speccy

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#8 forsedes1

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Posted 20 December 2010 - 10:49 AM

dc3,

Thank you for the advice. One problem, I can't even get into windows, let alone beyond a blinking cursor. I am able to communicate via our laptop.

This is the information I can gather from records.

Intel Pentium 4 Processor 2.533GHz W/ 512K L@ Advanced Transfer Cache and 533MHz FSB
1024MB RDRAM pc*00 (4-256MB Modules)
120GB UATA100 &@))RPM Hard Drive
Microsoft Windows XP Professional

Gateway 700XL

Hope this helps.

Thank you for your attention and assistance

#9 forsedes1

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Posted 20 December 2010 - 11:59 AM

dc3,

Upon another attempt, I noticed a mistake from earlier. It was not F12 that was showing up with the F10 Boot Menu is was F2. I can get through there and, hopefully, provide the information you requested.

Bios Version RG84510A.15A.0030.P13
Processor Type - Intel ® Pentium ® 4
Hyper-Threading Technology - Enabled
Processor Speed 3.06 GHz
System Bus Speed 533 MHz
System Memory Speed 333 MHz
Cache Ram 512 KB
Total Memory 2048 MB
Memory Bank 0 1024 MB (DDR333)
Memory Bank 1 1024 MB (DDR333)

#10 dozernet

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Posted 20 December 2010 - 12:01 PM

might want to get either xPUD or unetbootin on a disk or USB drive, a mod might tell you how to do this stuff or you can look it up, after you have it on, insert it in the bad computer, press F12 and select that drive, and do all the stuff you need to, and you should have your computer rinning normally, hope i helped get your computer back to normal!
:dance: dozernet :dance:

#11 forsedes1

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Posted 20 December 2010 - 01:30 PM

Dozernet -

Thank you, but no luck!

#12 dc3

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Posted 21 December 2010 - 10:52 AM

Check in the BIOS to make sure that the hdd is the first device in the boot order.

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#13 forsedes1

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Posted 21 December 2010 - 11:01 AM

Device order as follows (F10):

SM-TEAC DV-W518GM
1st Floppy Drive
PM-Maxtor 6Y120L0
IBA FE Slot 0240 v4109

#14 dc3

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Posted 21 December 2010 - 01:07 PM

Change the boot order so that the hdd is the first device in the boot order.

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