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HijackThis Log: Please help Diagnose


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2 replies to this topic

#1 encavale

encavale

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  • Local time:01:48 PM

Posted 19 December 2010 - 10:52 PM

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 04:45:10, on 20/12/2010
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16700)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\STMicroelectronics\Accelerometer\FF_Protection.exe
C:\Program Files (x86)\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
C:\Program Files (x86)\BitTorrent\bittorrent.exe
C:\Users\Paul Jory\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Users\Paul Jory\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Paul Jory\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Paul Jory\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
R3 - URLSearchHook: BittorrentBar_FR Toolbar - {ef79f67a-6ad7-4715-a0f8-932fca442023} - C:\Program Files (x86)\BittorrentBar_FR\tbBitt.dll
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\progra~1\mcafee\msk\mskapbho.dll
O2 - BHO: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\ConduitEngine.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20101105223948.dll
O2 - BHO: Programme d'aide de l'Assistant de connexion Windows Live ID - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: BittorrentBar_FR Toolbar - {ef79f67a-6ad7-4715-a0f8-932fca442023} - C:\Program Files (x86)\BittorrentBar_FR\tbBitt.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: BittorrentBar_FR Toolbar - {ef79f67a-6ad7-4715-a0f8-932fca442023} - C:\Program Files (x86)\BittorrentBar_FR\tbBitt.dll
O3 - Toolbar: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\ConduitEngine.dll
O4 - HKLM\..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
O4 - HKLM\..\Run: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
O4 - HKLM\..\RunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\Launcher.exe
O4 - HKLM\..\RunOnce: [DSUpdateLauncher] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe" /NOCONSOLE /D="C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate" /RUNAS "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe"
O4 - HKLM\..\RunOnce: [STToasterLauncher] C:\Program Files (x86)\Dell DataSafe Local Backup\toasterLauncher.exe
O4 - HKCU\..\Run: [Google Update] "C:\Users\Paul Jory\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.4.cab
O16 - DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} (WMI Class) - http://support.euro.dell.com/systemprofiler/SysProExe.CAB
O16 - DPF: {C1F8FC10-E5DB-4112-9DBF-6C3FF728D4E3} (DellSystemLite.Scanner) - http://support.euro.dell.com/systemprofiler/DellSystemLite.CAB
O16 - DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} (WRC Class) - http://trial.trymicrosoftoffice.com/trialoaa/buymsoffice_assets/framework/microsoft/wrc32.ocx
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - http://gfx2.hotmail.com/mail/w4/m3/photouploadcontrol/VistaMSNPUpldfr-be.cab
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: @%SystemRoot%\system32\aelupsvc.dll,-1 (AeLookupSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_0057cbec48a2d7cf\AESTSr64.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: @%windir%\system32\inetsrv\iisres.dll,-30011 (AppHostSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\appidsvc.dll,-100 (AppIDSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\appinfo.dll,-100 (Appinfo) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\audiosrv.dll,-204 (AudioEndpointBuilder) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\audiosrv.dll,-200 (AudioSrv) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\AxInstSV.dll,-103 (AxInstSV) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\bdesvc.dll,-100 (BDESVC) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\bfe.dll,-1001 (BFE) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\qmgr.dll,-1000 (BITS) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%systemroot%\system32\browser.dll,-100 (Browser) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\bthserv.dll,-101 (bthserv) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\certprop.dll,-11 (CertPropSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: Service d’indexation (CISVC) - Unknown owner - C:\Windows\system32\CISVC.EXE (file missing)
O23 - Service: @%SystemRoot%\system32\cryptsvc.dll,-1001 (CryptSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @oleres.dll,-5012 (DcomLaunch) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\defragsvc.dll,-101 (defragsvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\dhcpcore.dll,-100 (Dhcp) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\dnsapi.dll,-101 (Dnscache) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: @%systemroot%\system32\dot3svc.dll,-1102 (dot3svc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\dps.dll,-500 (DPS) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%systemroot%\system32\eapsvc.dll,-1 (EapHost) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\ehome\ehrecvr.exe,-101 (ehRecvr) - Unknown owner - C:\Windows\ehome\ehRecvr.exe
O23 - Service: @%SystemRoot%\ehome\ehsched.exe,-101 (ehSched) - Unknown owner - C:\Windows\ehome\ehsched.exe
O23 - Service: @%SystemRoot%\system32\wevtsvc.dll,-200 (eventlog) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @comres.dll,-2450 (EventSystem) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\fdPHost.dll,-100 (fdPHost) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\fdrespub.dll,-100 (FDResPub) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\FntCache.dll,-100 (FontCache) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: @gpapi.dll,-112 (gpsvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: Google Updateservice (gupdate) (gupdate) - Unknown owner - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: @%SystemRoot%\System32\hidserv.dll,-101 (hidserv) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\kmsvc.dll,-6 (hkmsvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\ListSvc.dll,-100 (HomeGroupListener) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\provsvc.dll,-100 (HomeGroupProvider) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\ikeext.dll,-501 (IKEEXT) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: FF Install Filter Service (InstallFilterService) - Unknown owner - C:\Program Files (x86)\STMicroelectronics\Accelerometer\InstallFilterService.exe
O23 - Service: @%systemroot%\system32\IPBusEnum.dll,-102 (IPBusEnum) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\iphlpsvc.dll,-500 (iphlpsvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2946 (KtmRm) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%systemroot%\system32\srvsvc.dll,-100 (LanmanServer) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\wkssvc.dll,-100 (LanmanWorkstation) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\lltdres.dll,-1 (lltdsvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\lmhsvc.dll,-101 (lmhosts) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files (x86)\McAfee Security Scan\2.0.181\McCHSvc.exe
O23 - Service: Service McAfee Personal Firewall (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McShield - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe
O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe
O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
O23 - Service: @%systemroot%\system32\mmcss.dll,-100 (MMCSS) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\FirewallAPI.dll,-23090 (MpsSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\iscsidsc.dll,-5000 (MSiSCSI) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\msimsg.dll,-27 (msiserver) - Unknown owner - C:\Windows\system32\msiexec.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: @%SystemRoot%\system32\qagentrt.dll,-6 (napagent) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\netman.dll,-109 (Netman) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\netprofm.dll,-202 (netprofm) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\nlasvc.dll,-1 (NlaSvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\nsisvc.dll,-200 (nsi) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\pnrpsvc.dll,-8004 (p2pimsvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\p2psvc.dll,-8006 (p2psvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\pcasvc.dll,-1 (PcaSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\sysWow64\perfhost.exe,-2 (PerfHost) - Unknown owner - C:\Windows\SysWow64\perfhost.exe
O23 - Service: @%systemroot%\system32\pla.dll,-500 (pla) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\umpnpmgr.dll,-100 (PlugPlay) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\pnrpauto.dll,-8002 (PNRPAutoReg) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\pnrpsvc.dll,-8000 (PNRPsvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\polstore.dll,-5010 (PolicyAgent) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\umpo.dll,-100 (Power) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\profsvc.dll,-300 (ProfSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%Systemroot%\system32\rasauto.dll,-200 (RasAuto) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%Systemroot%\system32\rasmans.dll,-200 (RasMan) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @regsvc.dll,-1 (RemoteRegistry) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%windir%\system32\RpcEpMap.dll,-1001 (RpcEptMapper) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @oleres.dll,-5010 (RpcSs) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\System32\SCardSvr.dll,-1 (SCardSvr) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\schedsvc.dll,-100 (Schedule) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\certprop.dll,-13 (SCPolicySvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\sdrsvc.dll,-107 (SDRSVC) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\Sens.dll,-200 (SENS) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\sensrsvc.dll,-1000 (SensrSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\SessEnv.dll,-1026 (SessionEnv) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks SAS - C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
O23 - Service: @%SystemRoot%\system32\ipnathlp.dll,-106 (SharedAccess) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\shsvcs.dll,-12288 (ShellHWDetection) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppuinotify.dll,-103 (sppuinotify) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
O23 - Service: @%systemroot%\system32\ssdpsrv.dll,-100 (SSDPSRV) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\sstpsvc.dll,-200 (SstpSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_0057cbec48a2d7cf\STacSV64.exe
O23 - Service: @%SystemRoot%\system32\wiaservc.dll,-9 (stisvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\swprv.dll,-103 (swprv) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\sysmain.dll,-1000 (SysMain) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\TabSvc.dll,-100 (TabletInputService) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\tapisrv.dll,-10100 (TapiSrv) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\tbssvc.dll,-100 (TBS) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\termsrv.dll,-268 (TermService) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: Thèmes (Themes) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%systemroot%\system32\mmcss.dll,-102 (THREADORDER) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\trkwks.dll,-1 (TrkWks) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\servicing\TrustedInstaller.exe,-100 (TrustedInstaller) - Unknown owner - C:\Windows\servicing\TrustedInstaller.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel® Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
O23 - Service: @%systemroot%\system32\upnphost.dll,-213 (upnphost) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\dwm.exe,-2000 (UxSms) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\w32time.dll,-200 (W32Time) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%windir%\system32\inetsrv\iisres.dll,-30001 (WAS) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%systemroot%\system32\wbiosrvc.dll,-100 (WbioSrvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\wcncsvc.dll,-3 (wcncsvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\WcsPlugInService.dll,-200 (WcsPlugInService) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\wdi.dll,-502 (WdiServiceHost) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%systemroot%\system32\wdi.dll,-500 (WdiSystemHost) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%systemroot%\system32\webclnt.dll,-100 (WebClient) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\wecsvc.dll,-200 (Wecsvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\wercplsupport.dll,-101 (wercplsupport) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\wersvc.dll,-100 (WerSvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%ProgramFiles%\Windows Defender\MsMpRes.dll,-103 (WinDefend) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\winhttp.dll,-100 (WinHttpAutoProxySvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%Systemroot%\system32\wbem\wmisvc.dll,-205 (Winmgmt) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%Systemroot%\system32\wsmsvc.dll,-101 (WinRM) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\wlansvc.dll,-257 (Wlansvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRYSVC.EXE
O23 - Service: Mobile Broadband Service (WMCoreService) - Unknown owner - C:\Program Files (x86)\Dell\Dell WWAN\WMCore\mini_WMCore.exe
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: @%SystemRoot%\system32\wpcsvc.dll,-100 (WPCSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\wpdbusenum.dll,-100 (WPDBusEnum) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\wscsvc.dll,-200 (wscsvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: Windows Search (WSearch) - Unknown owner - C:\Windows\system32\SearchIndexer.exe
O23 - Service: @%systemroot%\system32\wuaueng.dll,-105 (wuauserv) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\wudfsvc.dll,-1000 (wudfsvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\wwansvc.dll,-257 (WwanSvc) - Unknown owner - C:\Windows\system32\svchost.exe

--
End of file - 27648 bytes

Edited by boopme, 20 December 2010 - 02:58 PM.


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#2 Blade

Blade

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Posted 30 December 2010 - 05:14 AM

Hello, and :welcome: to the Malware Removal forum! My online alias is Blade Zephon, or Blade for short, and I will be assisting you with your malware issues!

If you have since resolved the original problem you were having, we would appreciate you letting us know.

In the upper right hand corner of the topic you will see a button called Watch Topic. By clicking this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

Before we begin cleaning your machine, I'd like to lay out some guidelines for us to follow while we are working together.
  • I will be assisting you with your malware issues. This may or may not resolve other problems you are having with your computer. If you are still having problems after your machine has been determined clean, I will be glad to direct you to the proper forum for assistance.
  • Even if things appear better, that does not mean we are finished. Please continue to follow my instructions until I give you the all clean. Absence of symptoms does not mean that all the malware has been removed. If a piece of the infection is left, it can regenerate and reinfect your machine.
  • Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • I ask that you please refrain from running tools other than those I suggest to you while I am cleaning up your computer. The reason for this is so I know what is going on with the machine at any time. If you act independently it will cause changes to your system that I will not be aware of, which will make the process of cleaning the machine a much slower and more difficult process. Additionally, some programs can interfere with others and hamper the recovery process.
  • Please perform all steps in the order received. If you are unsure or confused about any instructions I give you, you should ask me to clarify before doing anything. Additionally, if you run into any problems while carrying out instructions, you should STOP and reply back here explaining what happened.
  • After 5 days if a topic is not replied to we assume it has been abandoned and it is closed. If you need additional time, that is perfectly alright; you just need to let us know beforehand. :)

  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Check the boxes beside LOP Check and Purity Check.
  • Under the "Custom Scans/Fixes" section paste in the below in bold


    netsvc
    %SYSTEMDRIVE%\*.exe
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    nvstor32.sys
    ahcix86s.sys
    nvrd32.sys
    symmpi.sys
    adp3132.sys
    mv61xx.sys
    /md5stop
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav

  • Push the Posted Image button.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and paste them into the body of your next reply.

***************************************************

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO, then use the following settings for a more complete scan.
  • In the right panel, you will see several boxes that have been checked. Uncheck the following ...
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish.
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.log" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop, and copy/paste its contents in your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try unchecking the Devices box in addition to the others previously requested. Also, try running GMER in Safe Mode.
**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries


~Blade


In your next reply, please include the following:
OTL.txt
Extras.txt
Gmer.log

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If I am helping you, it has been 48 hours since your last post, and I have yet to reply to your topic, please send me a PM
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#3 Blade

Blade

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Posted 04 January 2011 - 09:02 AM

Due to lack of feedback, this topic is now Closed

~Blade

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