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AVG found a virus! :O( win32/Patched.Cg

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#1 noo6py


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Posted 19 December 2010 - 05:44 AM

Hi, my computer appears to have a serious infection after my boyfriend accidentally got duped by the windows defender virus. We've run Malwarebytes Anti Malware but that has found nothing. We've managed to connect wirelessly right now but that's a miracle! Usually the icons don't load up on start-up, the DCHP service doesn't start automatically even when asked to and the internet won't load. Any help that anybody can give would be greatly appreciated! Thanks so much.

Edited by Orange Blossom, 19 December 2010 - 09:36 AM.
Moved to AII. ~ OB

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#2 rosiesdad


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Posted 19 December 2010 - 08:32 AM

There is a special malware removal forum here http://www.bleepingcomputer.com/forums/forum22.html
read the tutorials above and post there please.

#3 Orange Blossom

Orange Blossom

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Posted 19 December 2010 - 09:36 AM


To elaborate on that: Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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