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Vista Hom Prem Malware HACKER HELP ME PLZ!


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2 replies to this topic

#1 lavenderchef45

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Posted 18 December 2010 - 08:07 PM

Hi there: I am running windows vista home prem. 32bit. Vipre Antivirus Prem. (trial) Was running Comodo Int Sec Suite. It kept being disabled, closing at odd times, firewall shutting down;etc. Downld. & updated Malwarebytes, hangs, etc. Ran One Care Safety Scan, hangs so long it stops functioning. Big HACKER problem! REALLY BIG! Tried to run Sophos Cleanup tool (5 times) See results below. I know we can fix this thing if I follow your inst!
Could not open C:\pagefile.sys
Could not open C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752}
Could not open C:\System Volume Information\{39269fb1-f89b-11df-b98c-0019d1377f37}{3808876b-c176-4e48-b7ae-04046e6cc752}
Could not open C:\System Volume Information\{61211956-fe97-11df-bc7c-0019d1377f37}{3808876b-c176-4e48-b7ae-04046e6cc752}
Could not open C:\System Volume Information\{61f0bfce-00d0-11e0-acb2-0019d1377f37}{3808876b-c176-4e48-b7ae-04046e6cc752}
Could not open C:\System Volume Information\{61f0bfd2-00d0-11e0-acb2-0019d1377f37}{3808876b-c176-4e48-b7ae-04046e6cc752}
Could not open C:\System Volume Information\{61f0bfd6-00d0-11e0-acb2-0019d1377f37}{3808876b-c176-4e48-b7ae-04046e6cc752}
Could not open C:\System Volume Information\{629e14d8-02c9-11e0-9fd9-0019d1377f37}{3808876b-c176-4e48-b7ae-04046e6cc752}
Could not open C:\System Volume Information\{629e14e2-02c9-11e0-9fd9-0019d1377f37}{3808876b-c176-4e48-b7ae-04046e6cc752}
Could not open C:\System Volume Information\{629e14e4-02c9-11e0-9fd9-0019d1377f37}{3808876b-c176-4e48-b7ae-04046e6cc752}
Could not open C:\System Volume Information\{629e14e9-02c9-11e0-9fd9-0019d1377f37}{3808876b-c176-4e48-b7ae-04046e6cc752}
Could not open C:\System Volume Information\{720e9350-0b03-11e0-babd-0019d1377f37}{3808876b-c176-4e48-b7ae-04046e6cc752}
Could not open C:\System Volume Information\{853836b4-fa8b-11df-bc52-0019d1377f37}{3808876b-c176-4e48-b7ae-04046e6cc752}
Could not open C:\System Volume Information\{853836b8-fa8b-11df-bc52-0019d1377f37}{3808876b-c176-4e48-b7ae-04046e6cc752}
Could not open C:\System Volume Information\{b6b3012d-fa8f-11df-b335-0019d1377f37}{3808876b-c176-4e48-b7ae-04046e6cc752}
Could not open C:\System Volume Information\{b8c4685d-01a2-11e0-9721-0019d1377f37}{3808876b-c176-4e48-b7ae-04046e6cc752}
Could not open C:\System Volume Information\{bb8043d3-0980-11e0-ba35-0019d1377f37}{3808876b-c176-4e48-b7ae-04046e6cc752}
Could not open C:\System Volume Information\{cd93148a-0652-11e0-946e-0019d1377f37}{3808876b-c176-4e48-b7ae-04046e6cc752}
Could not open C:\System Volume Information\{cd93148e-0652-11e0-946e-0019d1377f37}{3808876b-c176-4e48-b7ae-04046e6cc752}
Could not open C:\System Volume Information\{cd931492-0652-11e0-946e-0019d1377f37}{3808876b-c176-4e48-b7ae-04046e6cc752}
Could not open C:\System Volume Information\{cd931496-0652-11e0-946e-0019d1377f37}{3808876b-c176-4e48-b7ae-04046e6cc752}
Could not open C:\System Volume Information\{cd93149e-0652-11e0-946e-0019d1377f37}{3808876b-c176-4e48-b7ae-04046e6cc752}
Could not open C:\System Volume Information\{dca59cf6-fb51-11df-9a1d-0019d1377f37}{3808876b-c176-4e48-b7ae-04046e6cc752}
Could not open C:\System Volume Information\{dca59d03-fb51-11df-9a1d-0019d1377f37}{3808876b-c176-4e48-b7ae-04046e6cc752}
Could not open C:\System Volume Information\{dd0ce8c9-fd4d-11df-ac17-0019d1377f37}{3808876b-c176-4e48-b7ae-04046e6cc752}
Could not open C:\System Volume Information\{e28b6dc3-0719-11e0-8c8b-0019d1377f37}{3808876b-c176-4e48-b7ae-04046e6cc752}
Could not open C:\System Volume Information\{e28b6e1e-0719-11e0-8c8b-0019d1377f37}{3808876b-c176-4e48-b7ae-04046e6cc752}
Could not open C:\System Volume Information\{e2ec4bd0-0874-11e0-81f6-0019d1377f37}{3808876b-c176-4e48-b7ae-04046e6cc752}
Could not open C:\System Volume Information\{e2ec4bd4-0874-11e0-81f6-0019d1377f37}{3808876b-c176-4e48-b7ae-04046e6cc752}
Could not open C:\System Volume Information\{e2ec4bd8-0874-11e0-81f6-0019d1377f37}{3808876b-c176-4e48-b7ae-04046e6cc752}
Could not open C:\System Volume Information\{e2ec4bdd-0874-11e0-81f6-0019d1377f37}{3808876b-c176-4e48-b7ae-04046e6cc752}
Could not open C:\System Volume Information\{fd5ba6f9-fe24-11df-abe2-0019d1377f37}{3808876b-c176-4e48-b7ae-04046e6cc752}
Could not open C:\System Volume Information\{fd5ba6fd-fe24-11df-abe2-0019d1377f37}{3808876b-c176-4e48-b7ae-04046e6cc752}
Could not open C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb
Could not open C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb
Could not open C:\Windows\System32\config\components
Could not open C:\Windows\System32\config\RegBack\COMPONENTS
Could not open C:\Windows\System32\config\RegBack\DEFAULT
Could not open C:\Windows\System32\config\RegBack\SAM
Could not open C:\Windows\System32\config\RegBack\SECURITY
Could not open C:\Windows\System32\config\RegBack\SOFTWARE
Could not open C:\Windows\System32\config\RegBack\SYSTEM
Scan completed successfully.

Edit: Moved topic from Vista to the more appropriate forum. ~ Animal

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#2 killerx525

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Posted 18 December 2010 - 08:09 PM

You can try using Dr Web scanner. Run quick scan.

Edited by killerx525, 19 December 2010 - 04:35 AM.

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#3 boopme

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Posted 19 December 2010 - 03:04 PM

Hello ,most of the infection there are in your Systeme Restore,but we will clean that last.
Reboot into Safe Mode with Networking
How to enter safe mode(XP/Vista)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode with Networking using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.


>>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.

RKill....

Download and Run RKill
  • Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply

Do not reboot your computer after running rkill as the malware programs will start again. Or if rebooting is required run it again.


If you continue having problems running rkill.com, you can download iExplore.exe or eXplorer.exe, which are renamed copies of rkill.com, and try them instead.



Next run Superantisypware (SAS):

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.
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