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computer stuck in low resolution


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#1 mikeddd

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Posted 18 December 2010 - 03:06 PM

My computer will not change out of 640 x 480 pixels and 4 bit color. When I turn it on it comes on in this low resolution mode and when I change it on the control panel, it just goes right back to where it was. It also does not let me boot up in safe mode. Help, please!

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#2 Broni

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Posted 18 December 2010 - 03:18 PM

Did you try to reinstall video driver?

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#3 mikeddd

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Posted 18 December 2010 - 03:30 PM

No I didn't try a new video driver, but I think there is a virus that is keeping me from changine it, because I rebooted it once and it worked correctly until I restarted it a second time.

#4 Broni

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Posted 18 December 2010 - 03:34 PM

I doubt, a virus would do that, but, if you want to make sure, you're clean, create new topic in "Am I Infected?" forum.
Personally, I'd start with reinstalling driver.

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#5 mikeddd

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Posted 18 December 2010 - 03:39 PM

I'll try the reinstall. First I have to figure out how, but I'm working on it.

#6 mikeddd

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Posted 18 December 2010 - 04:01 PM

I went to driver update and it tells me it is a plug and play and no driver files are required

#7 Broni

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Posted 18 December 2010 - 04:37 PM

I assume, you looked at monitor driver.

This is what you do....
You have to go to your computer manufacturer site and download video driver first.
Then, go to Device Manager, expand Display Adapter key, where you'll find your video card.
Right click on it, click "Properties", then "Driver" tab.
Click on "Uninstall" button.

Install a driver, which you just downloaded.

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