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Google keeps randomly redirecting


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3 replies to this topic

#1 LeicesterChris

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Posted 18 December 2010 - 10:28 AM

Hi,

Im having some problems with my browser, im using internet explorer and when I search with google it keeps opening new pages to random websites!

I think it might be a rootkit, but im not sure how to remove it!

Can anyone help?

Thanks!

Chris

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#2 quietman7

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Posted 18 December 2010 - 02:01 PM

Please follow these instructions: How to remove Google Redirects or the TDSS, TDL3, Alureon rootkit using TDSSKiller
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • When the program opens, click the Start Scan button.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure is selected, then click Continue > Reboot now to finish the cleaning process. <- Important!!
    Note: If 'Suspicious' objects are detected, you will be given the option to Skip or Quarantine. Skip will be the default selection.
  • A log file named TDSSKiller_version_date_time_log.txt will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.
-- For any files detected as 'Suspicious' (except those identified as Forged to be cured after reboot) get a second opinion by submitting to Jotti's virusscan or VirusTotal. In the "File to upload & scan" box, browse to the location of the suspicious file and submit (upload) it for scanning/analysis.

Step 9 recommends that you scan your computer using Malwarebytes Anti-Malware to remove any traces that may still be present. If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware. After performing that step, please post the complete results of your scan for review.
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#3 LeicesterChris

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Posted 18 December 2010 - 06:29 PM

Thanks so much for your help

I tried TDSSkiller a while back and it didn't work.......

Ive just cured the problem with a hard reset of my router, it only took 2 mins and was much quicker than repeated antivirus scans!

Finally peace has decended on my study!

#4 quietman7

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Posted 18 December 2010 - 07:46 PM

You're welcome.

:thumbup2: Tips to protect yourself against malware and reduce the potential for re-infection:

Keep Windows and Internet Explorer current with all security updates from Microsoft which will patch many of the security holes through which attackers can gain access to your computer. When necessary, Microsoft releases security updates on the second Tuesday of each month and publishes Security update bulletins to announce and describe the update. If you're not sure how to install updates, please refer to Updating your computer. Microsoft also recommends Internet 6 and 7 users to upgrade their browsers due to security vulnerabilities which can be exploited by hackers.

Avoid gaming sites, porn sites, pirated software (warez), cracking tools, and keygens. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. In some instances an infection may cause so much damage to your system that recovery is not possible and the only option is to wipe your drive, reformat and reinstall the OS.

Avoid peer-to-peer (P2P) file sharing programs (i.e. Limewire, eMule, Kontiki, BitTorrent, BitComet, uTorrent, BitLord, BearShare). They too are a security risk which can make your computer susceptible to malware infections. File sharing networks are thoroughly infected and infested with malware according to Senior Virus Analyst, Norman ASA. Malicious worms, backdoor Trojans IRCBots, and rootkits spread across P2P file sharing networks, gaming, porn and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans, and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications.
Beware of Rogue Security software as they are one of the most common sources of malware infection. They infect machines by using social engineering and scams to trick a user into spending money to buy a an application which claims to remove malware. For more specific information on how these types of rogue programs install themselves and spread infections, read How Malware Spreads - How did I get infected.

Keeping Autorun enabled on flash drives has become a significant security risk as they are one of the most common infection vectors for malware which can transfer the infection to your computer. One in every eight malware attacks occurs via a USB device. Many security experts recommend you disable Autorun as a method of prevention. Microsoft recommends doing the same.

...Disabling Autorun functionality can help protect customers from attack vectors that involve the execution of arbitrary code by Autorun when inserting a CD-ROM device, USB device, network shares, or other media containing a file system with an Autorun.inf file...This update is intended to stop AutoPlay functionality from working on USB drives, external hard drives, or network shares...

Microsoft Security Advisory (967940): Update for Windows Autorun

If using Windows 7, be aware that in order to help prevent malware from spreading, the Windows 7 engineering team made important changes and improvements to AutoPlay so that it will no longer support the AutoRun functionality for non-optical removable media.

Always update vulnerable software like Adobe Reader and Java Runtime Environment (JRE) with the latest security patches. Older versions of these programs have vulnerabilities that malicious sites can use to exploit and infect your system.
Change all passwords: Anytime you encounter a malware infection on your computer, especially if that computer was used for online banking, has credit card information or other sensitive data on it, all passwords should be changed immediately to include those used for banking, email, eBay, paypal and any online activities which require a username and password. You should consider them to be compromised and change passwords as a precaution in case an attacker was able to steal your information when the computer was infected. If using a router, you need to reset it with a strong logon/password so the malware cannot gain control before connecting again.

Security Resources from Microsoft:Other Security Resources:Browser Security Resources:
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