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HP - Black screen on XP startup


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#1 hbtsteve

hbtsteve

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Posted 18 December 2010 - 08:19 AM

hi
I'm posting on behalf of my father in law so I apologise if some of the details about the computer are a bit sketchy but:
Hewlett Packard workstation XW6000
XP pro with SP3
He doesnt have a recovery disc as XP was loaded when he got the PC. I do have a copy of XP Pro from my own computer.

Yesterday he thinks there was a virus warning which repeated many times in quick succession and then the computer simply went black and since then we cant get onto it. On boot up we get the HP screen and then a black screen (no blinking cursor). He says the day before he had downloaded the google search tool, but I'm not sure if this was genuine or a virus....

I have tried to follow a few of the threads in this forum so i have tried rebooting in all safe modes and with last known configuration all to no avail - just getting the black screen.

I have also created a recovery console disc and run that up to the point where I have run CHKDSK and been told that'the volume appears to be in good condition and was not checked. use /p if you want to check the volume anyway'

I dont seem to be able to check CHKDSK/P or /F or /R as i get 'the command is not recognized message';(I am typing in /p).

I also tried FIXMBR but 'the computer appears to have a non-standard or invalid mster boot record, and FIXMBR may damage partition tables if i continue. I got scared at that point as i'm not sure whether I should or shouldnt!!!

Can anyone help with this?
Many thanks in anticipation
Steve

Edited by hamluis, 18 December 2010 - 11:54 AM.
Added emphasis, moved from XP to Am I Infected ~ Hamluis.


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