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BSOD Bad_Pool_Caller only in Safe Mode

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#1 agerickson


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  • Local time:03:12 PM

Posted 17 December 2010 - 10:31 PM

I have a weird problem.

I was having hijack problems where certain sites were telling me that their content was protected and that I had to fill in certain information to gain access to the content.

I was going to boot in safe mode with networking, download the latest MBAM database and run a scan.

I found two problems,

1. I could not boot into safe mode - getting an error "BAD-POOL-CALLER"

2. I could not get the latest database for MBAM.

Looking at the second problem, pinging www.malwarebytes.org routed to - so I downloaded from another machine a clean copy of MBAM and installed it on the infected machine. I did a complete scan of my system but not in safe mode. It found the culprits:

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Bad: (, Good: () -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{2A59D3FE-D793-44F8-BFD0-2FB7366529F7}\NameServer (Trojan.DNSChanger) -> Bad: (, Good: () -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{C82C7617-F068-4353-B1CE-0BC8E38C1C59}\NameServer (Trojan.DNSChanger) -> Bad: (, Good: () -> Quarantined and deleted successfully.

I rebooted, and that fixed problem number 2, however, I still cannot reboot into safe mode.

The full MBAM scan took 5 1/2 hours! - partly because I didn't disable Panda AV, so it was scanning every file that MBAM opened, and partly because I have 849,916 objects to scan. SHEESH!

Please help me clean up my system!

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