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Browser Redirect and Windows Update Blocked


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3 replies to this topic

#1 Brett Williams

Brett Williams

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Posted 17 December 2010 - 02:02 PM

Let me start by saying that I am trying to get this fixed (Windows XP SP3) for a friend of mine. She brought me the computer saying she couldn't get on the internet... After my Ccleaner, Avast, Malwarebytes, etc. It had removed 250+ trojans, spywares, virus, etc....

Everything appears to be doing better, but IE takes a long time to open up and when it does anything you search and click on in Google redirects you to unrelated pages and if you try going to Windows Update it appears to be blocked.

I could not include the GMER scan file as it locks up on a file SYSTEM\WPA\Starter...

DDS (Ver_10-12-12.02) - NTFSx86
Run by Elaina Steely at 12:01:00.81 on Fri 12/17/2010
Internet Explorer: 8.0.6001.18702

============== Running Processes ===============

C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Trend Micro\RUBotted\RUBotSrv.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast5\avastUI.exe
C:\Program Files\Trend Micro\RUBotted\RUBottedGUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Elaina Steely\Desktop\dds.scr
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\System32\svchost.exe -k netsvcs

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
TB: Zip2 GT Toolbar: {1eed0937-bccd-4f7b-96f7-ee6d485bae2d} -
TB: {DD662A0C-12FE-4B38-BA53-247F7EC82F46} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [avast5] "c:\program files\alwil software\avast5\avastUI.exe" /nogui
mRun: [Trend Micro RUBotted V2.0 Beta] c:\program files\trend micro\rubotted\RUBottedGUI.exe
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Notify: igfxcui - igfxdev.dll

============= SERVICES / DRIVERS ===============

R? clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86
R? gupdate;Google Update Service (gupdate)
R? ivtnnmeg;ivtnnmeg
R? mkdrv;mkdrv
R? vseamps;vseamps
R? vsedsps;vsedsps
R? vseqrts;vseqrts
R? WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0
S? aswFsBlk;aswFsBlk
S? aswSP;aswSP
S? avast! Antivirus;avast! Antivirus
S? avast! Mail Scanner;avast! Mail Scanner
S? avast! Web Scanner;avast! Web Scanner
S? NPF;NetGroup Packet Filter Driver
S? Trend Micro RUBotted Service;Trend Micro RUBotted Service

=============== Created Last 30 ================

2010-12-17 14:18:42 -------- d-----w- c:\program files\ESET
2010-12-16 21:17:23 -------- d-sha-r- C:\cmdcons
2010-12-16 21:11:49 98816 ----a-w- c:\windows\sed.exe
2010-12-16 21:11:49 89088 ----a-w- c:\windows\MBR.exe
2010-12-16 21:11:49 256512 ----a-w- c:\windows\PEV.exe
2010-12-16 21:11:49 161792 ----a-w- c:\windows\SWREG.exe
2010-12-16 21:10:49 -------- d-s---w- C:\ComboFix
2010-12-16 21:09:46 -------- d-----w- c:\docume~1\alluse~1\applic~1\Trend Micro
2010-12-16 14:12:46 -------- d-----w- c:\docume~1\alluse~1\applic~1\AVS4YOU
2010-12-16 14:12:42 -------- d-----w- c:\docume~1\elaina~1\applic~1\AVS4YOU
2010-12-16 14:11:49 -------- d-sh--w- c:\documents and settings\elaina steely\PrivacIE
2010-12-16 14:10:26 -------- d-----w- c:\program files\common files\AVSMedia
2010-12-16 14:09:57 -------- d-----w- c:\program files\AVS4YOU
2010-12-16 14:08:02 -------- d-----w- c:\program files\WinPcap
2010-12-16 13:50:34 388096 ----a-r- c:\docume~1\elaina~1\applic~1\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2010-12-16 13:50:33 -------- d-----w- c:\program files\Trend Micro
2010-12-15 21:57:01 -------- d-----w- c:\docume~1\elaina~1\applic~1\Malwarebytes
2010-12-15 21:56:45 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-12-15 21:56:31 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-12-15 21:56:31 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-12-15 21:56:31 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-12-15 19:59:45 38848 ----a-w- c:\windows\avastSS.scr
2010-12-15 19:51:21 -------- d-----w- c:\program files\Microsoft Synchronization Services
2010-12-15 19:51:19 -------- d-----w- c:\program files\Microsoft SQL Server Compact Edition
2010-12-15 19:49:59 112832 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\vcexpress\10.0\1033\ResourceCache.dll
2010-12-15 19:45:16 -------- d-----w- c:\program files\Microsoft Help Viewer
2010-12-15 19:45:15 -------- d-----w- c:\program files\Microsoft Visual Studio 10.0
2010-12-15 19:45:15 -------- d-----w- c:\program files\common files\Merge Modules
2010-12-15 17:15:52 161296 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2010-12-15 16:08:50 -------- d-----w- c:\program files\CCleaner
2010-12-15 08:14:13 -------- d-----w- c:\windows\tmp
2010-12-14 20:25:46 4255 ------w- c:\windows\system32\drivers\adv01nt5.dll
2010-12-14 20:24:10 19569 ----a-w- c:\windows\002684_.tmp
2010-12-14 20:20:27 -------- d-----w- c:\windows\EHome
2010-12-14 20:08:44 -------- d-sh--w- c:\documents and settings\elaina steely\IETldCache
2010-12-14 19:02:53 331805736 ----a-w- C:\WindowsXP-KB936929-SP3-x86-ENU.exe
2010-12-14 16:49:14 -------- d-----w- c:\windows\ie8updates
2010-12-14 16:47:52 12800 ------w- c:\windows\system32\dllcache\xpshims.dll
2010-12-14 16:47:50 743424 ------w- c:\windows\system32\dllcache\iedvtool.dll
2010-12-14 16:47:50 599040 ------w- c:\windows\system32\dllcache\msfeeds.dll
2010-12-14 16:47:50 55296 ------w- c:\windows\system32\dllcache\msfeedsbs.dll
2010-12-14 16:47:50 247808 ------w- c:\windows\system32\dllcache\ieproxy.dll
2010-12-14 16:47:50 1985536 ------w- c:\windows\system32\dllcache\iertutil.dll
2010-12-14 16:47:50 11076096 ------w- c:\windows\system32\dllcache\ieframe.dll
2010-12-14 16:46:11 -------- dc-h--w- c:\windows\ie8
2010-12-14 00:13:45 -------- d-----w- c:\docume~1\alluse~1\applic~1\Alwil Software
2010-12-09 02:11:40 96200 ----a-w- c:\windows\system32\drivers\CDAVFS.sys
2010-12-09 02:11:20 -------- d-----w- c:\program files\common files\Authentium
2010-12-09 00:43:59 -------- d-----w- c:\docume~1\elaina~1\applic~1\FCTB000062899
2010-12-09 00:41:37 -------- d-----w- c:\program files\Zip2 GT Toolbar

==================== Find3M ====================

2010-12-15 16:06:27 0 ----a-w- c:\windows\Cfimamujoyexame.bin

=================== ROOTKIT ====================

Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: ST380011A rev.8.16 -> Harddisk0\DR0 -> \Device\Ide\IdePort0 P0T0L0-3

device: opened successfully
user: MBR read successfully

Disk trace:
called modules: ntoskrnl.exe CLASSPNP.SYS disk.sys >>UNKNOWN [0x81EE1555]<<
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x81ee77b0]; MOV EAX, [0x81ee782c]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
1 nt!IofCallDriver[0x804E37D5] -> \Device\Harddisk0\DR0[0x81F103B8]
3 CLASSPNP[0xF9386FD7] -> nt!IofCallDriver[0x804E37D5] -> [0x81E909F8]
\Driver\atapi[0x81EFBCA0] -> IRP_MJ_CREATE -> 0x81EE1555
kernel: MBR read successfully
_asm { CLI ; MOV AX, 0x0; MOV SS, AX; MOV SP, 0x7c00; STI ; MOV DS, AX; CLD ; MOV CX, 0x80; MOV SI, SP; MOV DI, 0x600; MOV ES, AX; REP MOVSD ; JMP FAR 0x0:0x62f; }
detected disk devices:
\Device\Ide\IdeDeviceP0T0L0-3 -> \??\IDE#DiskST380011A_______________________________8.16____#4a354a5639454d31202020202020202020202020#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
\Driver\atapi DriverStartIo -> 0x81EE139B
user & kernel MBR OK
Warning: possible TDL3 rootkit infection !

============= FINISH: 12:03:29.07 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 26 December 2010 - 04:43 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 30 December 2010 - 12:39 AM

Hello

three day bump

It has been Three days since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 02 January 2011 - 11:24 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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