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4 replies to this topic

#1 jay1121

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Posted 17 December 2010 - 11:46 AM

Could anyone please help me my wife has a sony vio and she has xp multimedia package she said that she updated her system 2 days ago and then she experenced popups with error messages that said image error and use install disk. Her system has resident recovery and I tryed that and went back a couple of weeks but I am still experencing the same popups could you please advise!

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#2 hamluis

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Posted 17 December 2010 - 01:01 PM

Can you post the exact content of the error messages received, please?

Louis

#3 Broni

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Posted 17 December 2010 - 01:01 PM

We need to know EXACT error message and when exactly it happens.

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#4 jay1121

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Posted 17 December 2010 - 05:31 PM

Can you post the exact content of the error messages received, please?

Louis


hpqSTEO8.exe - Bad Imagine (This is one there are several...)

#5 hamluis

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Posted 17 December 2010 - 05:59 PM

Well...bad image errors...can indicate/result from different situations.

They can be related to malware on the system.

They can indicate that designated files are damaged and the system cannot consequently read them.

...and so on.

FWIW: The one error that you posted...appears to possibly be connected to installation of an HP printer. If no HP printer, I have no idea what it is.

Louis




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