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advrgwiz.dll infection


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15 replies to this topic

#1 Pilottype1

Pilottype1

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  • Local time:03:34 AM

Posted 17 December 2010 - 11:11 AM

Boopme,

Every time I run an application on my computer, a message box appears that says something very close to "C:\windows\system32\advrgwiz.dll is either not designed to run on windows or it contains an error. Try installing the program again using original installation media or contact the software vendor." Some basic internet research has given me no clues how to fix this problem, other than being able to identify it as likely malware.

I have attached the logs as directed in steps 6 - 9 of the preparation guide. Below you'll find the DDS.txt log. Thank you for your help.

Pilottype


DDS (Ver_10-12-12.02) - NTFSx86
Run by at 9:19:49.58 on Fri 12/17/2010
Internet Explorer: 8.0.6001.18999
Microsoft® Windows Vista™ Business 6.0.6002.2.1252.1.1033.18.2037.806 [GMT -6:00]

AV: Symantec Endpoint Protection *Enabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Symantec Endpoint Protection *Enabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
FW: Symantec Endpoint Protection *Enabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Windows\System32\svchost.exe -k Akamai
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\ProgramData\EPSON\EPW!3 SSRP\E_S40ST7.EXE
C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RP7.EXE
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Hotspot Shield\bin\openvpnas.exe
C:\Program Files\Hotspot Shield\HssWPR\hsssrv.exe
C:\Program Files\Hotspot Shield\bin\hsswd.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Windows\System32\rpcnet.exe
C:\Windows\system32\STacSV.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\CCM\CcmExec.exe
C:\Program Files\Dell\QuickSet\NicConfigSvc.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\WavXDocMgr.exe
C:\Program Files\Wave Systems Corp\SecureUpgrade.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\acrotray.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Windows\sttray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Epson Software\Event Manager\EEventManager.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\System32\spool\drivers\w32x86\3\E_FATIFIA.EXE
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hotspot Shield\bin\openvpntray.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Apoint\Apntex.exe
C:\Users\ALPA USER\AppData\Local\Google\Update\1.2.183.39\GoogleCrashHandler.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Program Files\LSoft Technologies\Active ZDelete.NET\ZDelete.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SymCorpUI.exe
C:\PROGRA~1\MICROS~1\Office12\OUTLOOK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\ALPA USER\Desktop\Debug\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.alpa.org/
uWindow Title = Internet Explorer provided by Dell
uDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=4070921
mDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=4070921
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: Search Toolbar: {9d425283-d487-4337-bab6-ab8354a81457} - c:\program files\search toolbar\SearchToolbar.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Hotspot Shield Class: {f9e4a054-e9b1-4bc3-83a3-76a1ae736170} - c:\program files\hotspot shield\hssie\HssIE.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: Search Toolbar: {9d425283-d487-4337-bab6-ab8354a81457} - c:\program files\search toolbar\SearchToolbar.dll
TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [ZDelete] c:\program files\lsoft technologies\active zdelete.net\ZDelete.exe
uRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
uRun: [Google Update] "c:\users\alpa user\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [cdloader] "c:\users\alpa user\appdata\roaming\mjusbsp\cdloader2.exe" MAGICJACK
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [EPSON NX510 Series] c:\windows\system32\spool\drivers\w32x86\3\e_fatifia.exe /fu "c:\windows\temp\E_S1238.tmp" /EF "HKCU"
uRun: [Epson Stylus NX510(Network)] c:\windows\system32\spool\drivers\w32x86\3\e_fatifia.exe /fu "c:\users\alpaus~1\appdata\local\temp\E_SA9B6.tmp" /EF "HKCU"
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [WavXMgr] c:\program files\wave systems corp\services manager\docmgr\bin\WavXDocMgr.exe
mRun: [SecureUpgrade] c:\program files\wave systems corp\SecureUpgrade.exe
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [Acrobat Speed Launch] "c:\program files\adobe\acrobat 8.0\acrobat\acrobat_sl.exe"
mRun: [Acrobat Synchronizer] "c:\program files\adobe\acrobat 8.0\acrobat\AdobeCollabSync.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Zdelete] c:\progra~1\lsoftt~1\active~1.net\ZDelete.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [SigmatelSysTrayApp] sttray.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [EEventManager] c:\progra~1\epsons~1\eventm~1\EEventManager.exe
StartupFolder: c:\users\alpaus~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\epsona~1.lnk - d:\common\epsonreg\EpsonReg.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickset.lnk - c:\windows\installer\{7f0c4457-8e64-491b-8d7b-991504365d1e}\NewShortcut2_53A01CC614B04512A2E710D39BF83DC4.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office12\EXCEL.EXE/3000
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~1\office12\REFIEBAR.DLL
Trusted Zone: coair.com\pilotcbt
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
Handler: x-excid - {9D6CC632-1337-4a33-9214-2DA092E776F4} - c:\windows\downloaded program files\mimectl.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: advrgwiz.dll
LSA: Authentication Packages = msv1_0 wvauth

============= SERVICES / DRIVERS ===============

R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2008-7-28 21504]
R2 ASFIPmon;Broadcom ASF IP and SMBIOS Mailbox Monitor;c:\program files\broadcom\asfipmon\AsfIpMon.exe [2006-12-19 79432]
R2 HssWd;Hotspot Shield Monitoring Service;c:\program files\hotspot shield\bin\hsswd.exe -product hss --> c:\program files\hotspot shield\bin\hsswd.exe -product HSS [?]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2009-9-17 2477304]
R3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2007-9-20 179712]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-6-1 102448]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-11-18 23888]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-7-28 21504]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S3 WSDPrintDevice;WSD Print Support via UMB;c:\windows\system32\drivers\WSDPrint.sys [2008-7-28 16896]
S3 WSDScan;WSD Scan Support via UMB;c:\windows\system32\drivers\WSDScan.sys [2009-6-25 19968]

=============== Created Last 30 ================

2010-12-16 23:18:50 -------- d-----w- c:\program files\Glary Registry Repair
2010-12-16 23:15:46 -------- d-----w- c:\users\alpaus~1\appdata\roaming\GlarySoft
2010-12-16 23:10:11 -------- d-----w- c:\program files\Ask.com
2010-12-16 23:09:35 -------- d-----w- c:\program files\Glary Utilities
2010-12-15 17:09:31 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
2010-12-10 02:48:07 479232 --sha-w- c:\windows\system32\advrgwiz.dll
2010-12-05 06:14:18 -------- d-----w- c:\users\alpaus~1\appdata\roaming\Malwarebytes
2010-12-05 06:14:12 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-12-05 06:14:11 -------- d-----w- c:\progra~2\Malwarebytes
2010-12-05 06:14:08 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-12-05 06:14:08 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-11-26 20:44:57 89600 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\HPZPPLHN.DLL
2010-11-24 04:37:47 7680 ----a-w- c:\program files\internet explorer\iecompat.dll

==================== Find3M ====================

2010-12-17 14:07:27 17408 ----a-w- c:\windows\system32\rpcnetp.exe
2010-12-16 09:32:00 56680 ----a-w- c:\windows\system32\rpcnet.dll
2010-11-04 18:56:07 345600 ----a-w- c:\windows\system32\wmicmiplugin.dll
2010-11-04 18:55:38 352768 ----a-w- c:\windows\system32\taskschd.dll
2010-11-04 18:55:38 270336 ----a-w- c:\windows\system32\taskcomp.dll
2010-11-04 18:55:12 601600 ----a-w- c:\windows\system32\schedsvc.dll
2010-11-04 16:34:06 171520 ----a-w- c:\windows\system32\taskeng.exe
2010-11-02 06:01:54 916480 ----a-w- c:\windows\system32\wininet.dll
2010-11-02 05:57:41 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-11-02 05:57:27 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2010-11-02 05:57:11 71680 ----a-w- c:\windows\system32\iesetup.dll
2010-11-02 05:57:11 109056 ----a-w- c:\windows\system32\iesysprep.dll
2010-11-02 05:01:31 385024 ----a-w- c:\windows\system32\html.iec
2010-11-02 04:26:10 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2010-11-02 04:24:44 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2010-10-28 15:44:56 34304 ----a-w- c:\windows\system32\atmlib.dll
2010-10-28 13:27:47 292352 ----a-w- c:\windows\system32\atmfd.dll
2010-10-28 13:20:12 2048 ----a-w- c:\windows\system32\tzres.dll
2010-10-18 13:37:35 81920 ----a-w- c:\windows\system32\consent.exe
2010-10-18 13:31:24 2038272 ----a-w- c:\windows\system32\win32k.sys

============= FINISH: 9:21:51.93 ===============

Attached Files



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#2 Shannon2012

Shannon2012

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  • Local time:05:34 AM

Posted 27 December 2010 - 10:57 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review your topic and do their best to resolve your issues.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Shannon

#3 Pilottype1

Pilottype1
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Posted 30 December 2010 - 02:21 PM

Shannon, thank you for your reply. I have not resolved the issue yet. A complete description can be found in the first message on this thread. Per request, here's the DDS log, and the GMER log is attached. Thank you for your help.

Pilottype


DDS (Ver_10-12-12.02) - NTFSx86
Run by at 9:56:16.19 on Thu 12/30/2010
Internet Explorer: 8.0.6001.18999
Microsoft® Windows Vista™ Business 6.0.6002.2.1252.1.1033.18.2037.807 [GMT -6:00]

AV: Symantec Endpoint Protection *Enabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Symantec Endpoint Protection *Enabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
FW: Symantec Endpoint Protection *Enabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\WavXDocMgr.exe
C:\Program Files\Wave Systems Corp\SecureUpgrade.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\acrotray.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Windows\sttray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Epson Software\Event Manager\EEventManager.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Windows\System32\svchost.exe -k Akamai
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\ProgramData\EPSON\EPW!3 SSRP\E_S40ST7.EXE
C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RP7.EXE
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Hotspot Shield\bin\openvpnas.exe
C:\Program Files\Hotspot Shield\HssWPR\hsssrv.exe
C:\Program Files\Hotspot Shield\bin\hsswd.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Windows\System32\rpcnet.exe
C:\Windows\system32\STacSV.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\CCM\CcmExec.exe
C:\Program Files\Dell\QuickSet\NicConfigSvc.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Users\ALPA USER\AppData\Local\Google\Update\1.2.183.39\GoogleCrashHandler.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Hotspot Shield\bin\openvpntray.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Program Files\Common Files\Real\Update_OB\RealOneMessageCenter.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrobat.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\MICROS~1\Office12\OUTLOOK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\ALPA USER\Desktop\Debug\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.alpa.org/
uWindow Title = Internet Explorer provided by Dell
uDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=4070921
mDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=4070921
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: Search Toolbar: {9d425283-d487-4337-bab6-ab8354a81457} - c:\program files\search toolbar\SearchToolbar.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Hotspot Shield Class: {f9e4a054-e9b1-4bc3-83a3-76a1ae736170} - c:\program files\hotspot shield\hssie\HssIE.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: Search Toolbar: {9d425283-d487-4337-bab6-ab8354a81457} - c:\program files\search toolbar\SearchToolbar.dll
TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [ZDelete] c:\program files\lsoft technologies\active zdelete.net\ZDelete.exe
uRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
uRun: [Google Update] "c:\users\alpa user\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [cdloader] "c:\users\alpa user\appdata\roaming\mjusbsp\cdloader2.exe" MAGICJACK
uRun: [EPSON NX510 Series] c:\windows\system32\spool\drivers\w32x86\3\e_fatifia.exe /fu "c:\windows\temp\E_S1238.tmp" /EF "HKCU"
uRun: [Epson Stylus NX510(Network)] c:\windows\system32\spool\drivers\w32x86\3\e_fatifia.exe /fu "c:\users\alpaus~1\appdata\local\temp\E_SA9B6.tmp" /EF "HKCU"
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [WavXMgr] c:\program files\wave systems corp\services manager\docmgr\bin\WavXDocMgr.exe
mRun: [SecureUpgrade] c:\program files\wave systems corp\SecureUpgrade.exe
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [Acrobat Speed Launch] "c:\program files\adobe\acrobat 8.0\acrobat\acrobat_sl.exe"
mRun: [Acrobat Synchronizer] "c:\program files\adobe\acrobat 8.0\acrobat\AdobeCollabSync.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Zdelete] c:\progra~1\lsoftt~1\active~1.net\ZDelete.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [SigmatelSysTrayApp] sttray.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [EEventManager] c:\progra~1\epsons~1\eventm~1\EEventManager.exe
StartupFolder: c:\users\alpaus~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\epsona~1.lnk - d:\common\epsonreg\EpsonReg.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickset.lnk - c:\windows\installer\{7f0c4457-8e64-491b-8d7b-991504365d1e}\NewShortcut2_53A01CC614B04512A2E710D39BF83DC4.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office12\EXCEL.EXE/3000
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~1\office12\REFIEBAR.DLL
Trusted Zone: coair.com\pilotcbt
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
Handler: x-excid - {9D6CC632-1337-4a33-9214-2DA092E776F4} - c:\windows\downloaded program files\mimectl.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: advrgwiz.dll
LSA: Authentication Packages = msv1_0 wvauth

============= SERVICES / DRIVERS ===============

R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2008-7-28 21504]
R2 ASFIPmon;Broadcom ASF IP and SMBIOS Mailbox Monitor;c:\program files\broadcom\asfipmon\AsfIpMon.exe [2006-12-19 79432]
R2 HssWd;Hotspot Shield Monitoring Service;c:\program files\hotspot shield\bin\hsswd.exe -product hss --> c:\program files\hotspot shield\bin\hsswd.exe -product HSS [?]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2009-9-17 2477304]
R3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2007-9-20 179712]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-6-1 102448]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-11-18 23888]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-7-28 21504]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S3 WSDPrintDevice;WSD Print Support via UMB;c:\windows\system32\drivers\WSDPrint.sys [2008-7-28 16896]
S3 WSDScan;WSD Scan Support via UMB;c:\windows\system32\drivers\WSDScan.sys [2009-6-25 19968]

=============== Created Last 30 ================

2010-12-25 06:29:49 -------- d-----w- c:\users\alpaus~1\appdata\local\Wave Systems Corp
2010-12-16 23:18:50 -------- d-----w- c:\program files\Glary Registry Repair
2010-12-16 23:15:46 -------- d-----w- c:\users\alpaus~1\appdata\roaming\GlarySoft
2010-12-16 23:10:11 -------- d-----w- c:\program files\Ask.com
2010-12-16 23:09:35 -------- d-----w- c:\program files\Glary Utilities
2010-12-15 17:09:31 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
2010-12-10 02:48:07 479232 --sha-w- c:\windows\system32\advrgwiz.dll
2010-12-05 06:14:18 -------- d-----w- c:\users\alpaus~1\appdata\roaming\Malwarebytes
2010-12-05 06:14:12 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-12-05 06:14:11 -------- d-----w- c:\progra~2\Malwarebytes
2010-12-05 06:14:08 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-12-05 06:14:08 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

==================== Find3M ====================

2010-12-30 15:37:33 17408 ----a-w- c:\windows\system32\rpcnetp.exe
2010-12-25 17:09:10 56680 ----a-w- c:\windows\system32\rpcnet.dll
2010-11-04 18:56:07 345600 ----a-w- c:\windows\system32\wmicmiplugin.dll
2010-11-04 18:55:38 352768 ----a-w- c:\windows\system32\taskschd.dll
2010-11-04 18:55:38 270336 ----a-w- c:\windows\system32\taskcomp.dll
2010-11-04 18:55:12 601600 ----a-w- c:\windows\system32\schedsvc.dll
2010-11-04 16:34:06 171520 ----a-w- c:\windows\system32\taskeng.exe
2010-11-02 06:01:54 916480 ----a-w- c:\windows\system32\wininet.dll
2010-11-02 05:57:41 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-11-02 05:57:27 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2010-11-02 05:57:11 71680 ----a-w- c:\windows\system32\iesetup.dll
2010-11-02 05:57:11 109056 ----a-w- c:\windows\system32\iesysprep.dll
2010-11-02 05:01:31 385024 ----a-w- c:\windows\system32\html.iec
2010-11-02 04:26:10 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2010-11-02 04:24:44 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2010-10-28 15:44:56 34304 ----a-w- c:\windows\system32\atmlib.dll
2010-10-28 13:27:47 292352 ----a-w- c:\windows\system32\atmfd.dll
2010-10-28 13:20:12 2048 ----a-w- c:\windows\system32\tzres.dll
2010-10-18 13:37:35 81920 ----a-w- c:\windows\system32\consent.exe
2010-10-18 13:31:24 2038272 ----a-w- c:\windows\system32\win32k.sys

============= FINISH: 9:58:29.94 ===============

Attached Files



#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:05:34 AM

Posted 30 December 2010 - 09:36 PM

Hello

My name is gringo and I will be Helping you from this point forward

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes unless I tell you so.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

If you have not done so please Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Here is the first thing I would like you to do.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 Pilottype1

Pilottype1
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:03:34 AM

Posted 31 December 2010 - 03:47 AM

Hello

My name is gringo and I will be Helping you from this point forward

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes unless I tell you so.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

If you have not done so please Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Here is the first thing I would like you to do.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo


The computer seems to be running well now -- no pop-up advrgwiz.dll messages. Here is the combofix log:

ComboFix 10-12-30.03 - 12/31/2010 2:22.1.2 - x86
Microsoft® Windows Vista™ Business 6.0.6002.2.1252.1.1033.18.2037.822 [GMT -6:00]
Running from: c:\users\ALPA USER\Desktop\Debug\ComboFix.exe
AV: Symantec Endpoint Protection *Disabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
FW: Symantec Endpoint Protection *Enabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}
SP: Symantec Endpoint Protection *Disabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\Search Toolbar
c:\program files\Search Toolbar\icon.ico
c:\program files\Search Toolbar\SearchToolbar.dll
c:\program files\Search Toolbar\SearchToolbarUninstall.exe
c:\program files\Search Toolbar\SearchToolbarUpdater.exe
c:\programdata\Microsoft\Network\Downloader\qmgr0.dat
c:\programdata\Microsoft\Network\Downloader\qmgr1.dat
c:\users\ALPA USER\AppData\Roaming\.#
c:\users\ALPA USER\AppData\Roaming\.#\MBX@104C@1F41BF8.###
c:\users\ALPA USER\AppData\Roaming\.#\MBX@104C@1F41C08.###
c:\users\ALPA USER\AppData\Roaming\.#\MBX@104C@1F41C18.###
c:\users\ALPA USER\AppData\Roaming\.#\MBX@104C@1F41C28.###
c:\users\ALPA USER\AppData\Roaming\.#\MBX@14BC@1FB1BF8.###
c:\users\ALPA USER\AppData\Roaming\.#\MBX@14BC@1FB1C08.###
c:\users\ALPA USER\AppData\Roaming\.#\MBX@14BC@1FB1C18.###
c:\users\ALPA USER\AppData\Roaming\.#\MBX@14BC@1FB1C28.###
c:\users\ALPA USER\AppData\Roaming\.#\MBX@AE0@3B1BF8.###
c:\users\ALPA USER\AppData\Roaming\.#\MBX@AE0@3B1C08.###
c:\users\ALPA USER\AppData\Roaming\.#\MBX@AE0@3B1C18.###
c:\users\ALPA USER\AppData\Roaming\.#\MBX@AE0@3B1C28.###

----- BITS: Possible infected sites -----

hxxp://10.1.1.45:80
.
((((((((((((((((((((((((( Files Created from 2010-11-28 to 2010-12-31 )))))))))))))))))))))))))))))))
.

2010-12-31 08:30 . 2010-12-31 08:30 -------- d-----w- c:\users\Default\AppData\Local\temp
2010-12-31 08:30 . 2010-12-31 08:30 -------- d-----w- c:\users\Administrator\AppData\Local\temp
2010-12-25 06:29 . 2010-12-25 06:29 -------- d-----w- c:\users\ALPA USER\AppData\Local\Wave Systems Corp
2010-12-16 23:18 . 2010-12-16 23:18 -------- d-----w- c:\program files\Glary Registry Repair
2010-12-16 23:15 . 2010-12-16 23:18 -------- d-----w- c:\users\ALPA USER\AppData\Roaming\GlarySoft
2010-12-16 23:10 . 2010-12-16 23:10 -------- d-----w- c:\program files\Ask.com
2010-12-16 23:09 . 2010-12-16 23:10 -------- d-----w- c:\program files\Glary Utilities
2010-12-15 17:09 . 2010-11-03 10:51 2409784 ----a-w- c:\program files\Windows Mail\OESpamFilter.dat
2010-12-10 02:48 . 2010-12-10 02:48 479232 --sha-w- c:\windows\system32\advrgwiz.dll
2010-12-05 06:14 . 2010-12-05 06:14 -------- d-----w- c:\users\ALPA USER\AppData\Roaming\Malwarebytes
2010-12-05 06:14 . 2010-11-29 23:42 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-12-05 06:14 . 2010-12-05 06:14 -------- d-----w- c:\programdata\Malwarebytes
2010-12-05 06:14 . 2010-12-05 06:14 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-12-05 06:14 . 2010-11-29 23:42 20952 ----a-w- c:\windows\system32\drivers\mbam.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-12-31 08:35 . 2008-07-28 19:51 0 ----a-w- c:\users\ALPA USER\AppData\Local\WavXMapDrive.bat
2010-12-31 08:35 . 2008-07-09 16:40 17408 ----a-w- c:\windows\system32\rpcnetp.exe
2010-12-31 08:35 . 2008-01-08 21:40 56680 ----a-w- c:\windows\system32\rpcnet.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}]
2010-05-26 21:23 1385864 ----a-w- c:\program files\Ask.com\GenericAskToolbar.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2010-05-26 1385864]

[HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]
[HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2010-05-26 1385864]

[HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]
[HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1233920]
"ZDelete"="c:\program files\LSoft Technologies\Active ZDelete.NET\ZDelete.exe" [2007-05-14 2078416]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 221184]
"Google Update"="c:\users\ALPA USER\AppData\Local\Google\Update\GoogleUpdate.exe" [2010-04-12 136176]
"cdloader"="c:\users\ALPA USER\AppData\Roaming\mjusbsp\cdloader2.exe" [2010-12-03 50592]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="c:\program files\Apoint\Apoint.exe" [2007-01-26 159744]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2007-02-12 174872]
"WavXMgr"="c:\program files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe" [2007-02-15 66560]
"SecureUpgrade"="c:\program files\Wave Systems Corp\SecureUpgrade.exe" [2007-03-08 218688]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 81920]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2006-10-20 118784]
"Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe" [2010-09-23 624056]
"Acrobat Speed Launch"="c:\program files\Adobe\Acrobat 8.0\Acrobat\acrobat_sl.exe" [2010-09-24 58808]
"Acrobat Synchronizer"="c:\program files\Adobe\Acrobat 8.0\Acrobat\AdobeCollabSync.exe" [2010-09-23 738776]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-02-16 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-02-16 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-02-16 133656]
"Zdelete"="c:\progra~1\LSOFTT~1\ACTIVE~1.NET\ZDelete.exe" [2007-05-14 2078416]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2009-07-09 115560]
"SigmatelSysTrayApp"="sttray.exe" [2007-05-07 303104]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2007-12-10 185896]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-10-11 149280]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-09-08 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-09-24 421160]
"EEventManager"="c:\progra~1\EPSONS~1\EVENTM~1\EEventManager.exe" [2009-04-07 673616]

c:\users\ALPA USER\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Epson all-in-one Registration.lnk - d:\common\EpsonReg\EpsonReg.exe [N/A]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2007-9-20 50688]
QuickSet.lnk - c:\windows\Installer\{7F0C4457-8E64-491B-8D7B-991504365D1E}\NewShortcut2_53A01CC614B04512A2E710D39BF83DC4.exe [2007-9-20 45056]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc\S-1-5-21-1958478011-1274968861-930151102-1006]
"EnableNotificationsRef"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc\S-1-5-21-1958478011-1274968861-930151102-1010]
"EnableNotificationsRef"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc\S-1-5-21-1958478011-1274968861-930151102-500]
"EnableNotificationsRef"=dword:00000002

R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R3 COH_Mon;COH_Mon;c:\windows\system32\Drivers\COH_Mon.sys [2008-11-18 23888]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
R3 WSDPrintDevice;WSD Print Support via UMB;c:\windows\system32\DRIVERS\WSDPrint.sys [2008-01-19 16896]
R3 WSDScan;WSD Scan Support via UMB;c:\windows\system32\DRIVERS\WSDScan.sys [2009-04-11 19968]
S2 Akamai;Akamai NetSession Interface;c:\windows\System32\svchost.exe [2008-01-19 21504]
S2 ASFIPmon;Broadcom ASF IP and SMBIOS Mailbox Monitor;c:\program files\Broadcom\ASFIPMon\AsfIpMon.exe [2006-12-19 79432]
S2 HssWd;Hotspot Shield Monitoring Service;c:\program files\Hotspot Shield\bin\hsswd.exe [2010-06-23 322608]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\b57nd60x.sys [2007-03-13 179712]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2010-05-26 102448]


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceNoNetwork REG_MULTI_SZ PLA DPS BFE mpssvc
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
Akamai REG_MULTI_SZ Akamai
.
Contents of the 'Scheduled Tasks' folder

2008-07-18 c:\windows\Tasks\Check DLO Updates.job
- c:\program files\Symantec\LiveUpdate\LUALL.EXE [2009-05-22 17:06]

2010-12-31 c:\windows\Tasks\GlaryInitialize.job
- c:\program files\Glary Utilities\initialize.exe [2010-12-16 16:47]

2010-12-26 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1958478011-1274968861-930151102-1006Core.job
- c:\users\ALPA USER\AppData\Local\Google\Update\GoogleUpdate.exe [2010-04-12 15:12]

2010-12-31 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1958478011-1274968861-930151102-1006UA.job
- c:\users\ALPA USER\AppData\Local\Google\Update\GoogleUpdate.exe [2010-04-12 15:12]

2010-12-31 c:\windows\Tasks\User_Feed_Synchronization-{58B842C1-6CAE-4D79-B444-784737740F48}.job
- c:\windows\system32\msfeedssync.exe [2010-12-15 04:25]

2010-12-31 c:\windows\Tasks\User_Feed_Synchronization-{601C763B-DAD9-4256-91B1-689F49760BDF}.job
- c:\windows\system32\msfeedssync.exe [2010-12-15 04:25]

2010-12-31 c:\windows\Tasks\User_Feed_Synchronization-{D9175B8C-654C-48AF-B978-B2CC1E0F576E}.job
- c:\windows\system32\msfeedssync.exe [2010-12-15 04:25]

2010-12-30 c:\windows\Tasks\ZDAutoClean.job
- c:\progra~1\LSOFTT~1\ACTIVE~1.NET\ZDAutoClean.exe [2009-12-04 16:42]

2008-08-28 c:\windows\Tasks\ZDAutoClean_LT00048263_ALPA USER.job
- c:\program files\LSoft Technologies\Active ZDelete.NET\ZDAutoClean.exe [2009-12-04 16:42]

2009-01-15 c:\windows\Tasks\ZDAutoClean_LT00051143_ALPA USER.job
- c:\program files\LSoft Technologies\Active ZDelete.NET\ZDAutoClean.exe [2009-12-04 16:42]

2009-12-04 c:\windows\Tasks\ZDAutoClean_LT1D51175_ALPA USER.job
- c:\program files\LSoft Technologies\Active ZDelete.NET\ZDAutoClean.exe [2009-12-04 16:42]

2009-12-04 c:\windows\Tasks\ZDAutoClean_LT1D80146_Administrator.job
- c:\program files\LSoft Technologies\Active ZDelete.NET\ZDAutoClean.exe [2009-12-04 16:42]

2009-12-02 c:\windows\Tasks\ZDAutoClean_LT1D80146_ALPA USER.job
- c:\program files\LSoft Technologies\Active ZDelete.NET\ZDAutoClean.exe [2009-12-04 16:42]

2009-12-02 c:\windows\Tasks\ZDAutoClean_LT1D80146_Taylor Clements.job
- c:\program files\LSoft Technologies\Active ZDelete.NET\ZDAutoClean.exe [2009-12-04 16:42]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.alpa.org/
uInternet Settings,ProxyOverride = *.local
IE: Append to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~1\Office12\EXCEL.EXE/3000
Trusted Zone: coair.com\pilotcbt
.
- - - - ORPHANS REMOVED - - - -

WebBrowser-{604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - (no file)
SafeBoot-Symantec Antvirus
AddRemove-Search Toolbar - c:\program files\Search Toolbar\SearchToolbarUninstall.exe



**************************************************************************
scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files:

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Symantec\Symantec Endpoint Protection\Smc.exe
c:\program files\Common Files\Symantec Shared\ccSvcHst.exe
c:\windows\system32\WLANExt.exe
c:\program files\Symantec\Symantec Endpoint Protection\SmcGui.exe
c:\windows\system32\igfxsrvc.exe
c:\windows\sttray.exe
c:\program files\Epson Software\Event Manager\EEventManager.exe
c:\program files\Dell\QuickSet\quickset.exe
c:\program files\Common Files\EPSON\EBAPI\eEBSVC.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\programdata\EPSON\EPW!3 SSRP\E_S40ST7.EXE
c:\programdata\EPSON\EPW!3 SSRP\E_S40RP7.EXE
c:\program files\Intel\Wireless\Bin\EvtEng.exe
c:\program files\Hotspot Shield\bin\openvpnas.exe
c:\program files\Hotspot Shield\HssWPR\hsssrv.exe
c:\program files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
c:\users\ALPA USER\AppData\Local\Google\Update\1.2.183.39\GoogleCrashHandler.exe
c:\program files\Intel\Wireless\Bin\RegSrvc.exe
c:\windows\System32\rpcnet.exe
c:\windows\system32\STacSV.exe
c:\program files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
c:\windows\system32\DRIVERS\xaudio.exe
c:\windows\system32\CCM\CcmExec.exe
c:\program files\Dell\QuickSet\NicConfigSvc.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\program files\Hotspot Shield\bin\openvpntray.exe
c:\program files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
c:\program files\iPod\bin\iPodService.exe
c:\windows\system32\msiexec.exe
c:\program files\Java\jre6\bin\jucheck.exe
.
**************************************************************************
.
Completion time: 2010-12-31 02:40:27 - machine was rebooted
ComboFix-quarantined-files.txt 2010-12-31 08:40

Pre-Run: 69,613,998,080 bytes free
Post-Run: 69,416,030,208 bytes free

- - End Of File - - D9611E36E3FDE7AD8DD6D453F


I will test the machine over the next few days. I appreciate your help. This seems to have cured it!

Pilottype
I will test the machine over the

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 31 December 2010 - 03:52 AM

Greetings

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

File::
c:\windows\system32\advrgwiz.dll


Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 02 January 2011 - 11:43 PM

Hello

three day bump

It has been Three days since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 Pilottype1

Pilottype1
  • Topic Starter

  • Members
  • 17 posts
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  • Local time:03:34 AM

Posted 04 January 2011 - 09:25 AM

Hello

three day bump

It has been Three days since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo


Gringo, I am interested in pursuing the repair further. Please give me a day to get the information you need. I've been out of town, but I'll get right to it.

Pilottype

#9 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:05:34 AM

Posted 04 January 2011 - 09:59 AM

no problem I will be around
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:05:34 AM

Posted 06 January 2011 - 11:21 PM

Hello

three day bump

It has been Three days since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 Pilottype1

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Posted 07 January 2011 - 10:14 AM

I just ran the CF script you sent, and the machine seems normal so far. I've had no problems with it. I'll be available all weekend, so any more information you'd like should get to you much faster. I appreciate your patience and help with this problem. Here's the CF log:

ComboFix 11-01-06.06 - 01/07/2011 9:02.2.2 - x86
Microsoft® Windows Vista™ Business 6.0.6002.2.1252.1.1033.18.2037.842 [GMT -6:00]
Running from: c:\users\ALPA USER\Desktop\Debug\ComboFix.exe
Command switches used :: c:\users\ALPA USER\Desktop\CFScript.txt
AV: Symantec Endpoint Protection *Enabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
FW: Symantec Endpoint Protection *Enabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}
SP: Symantec Endpoint Protection *Enabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

FILE ::
"c:\windows\system32\advrgwiz.dll"
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\advrgwiz.dll

.
((((((((((((((((((((((((( Files Created from 2010-12-07 to 2011-01-07 )))))))))))))))))))))))))))))))
.

2011-01-07 15:09 . 2011-01-07 15:09 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-01-07 15:09 . 2011-01-07 15:09 -------- d-----w- c:\users\Administrator\AppData\Local\temp
2011-01-04 15:54 . 2011-01-04 16:07 -------- d-----w- c:\programdata\Roxio
2011-01-04 15:53 . 2011-01-04 15:54 -------- d-----w- c:\users\ALPA USER\AppData\Roaming\Roxio
2010-12-25 06:29 . 2010-12-25 06:29 -------- d-----w- c:\users\ALPA USER\AppData\Local\Wave Systems Corp
2010-12-16 23:18 . 2010-12-16 23:18 -------- d-----w- c:\program files\Glary Registry Repair
2010-12-16 23:15 . 2010-12-16 23:18 -------- d-----w- c:\users\ALPA USER\AppData\Roaming\GlarySoft
2010-12-16 23:10 . 2010-12-16 23:10 -------- d-----w- c:\program files\Ask.com
2010-12-16 23:09 . 2010-12-16 23:10 -------- d-----w- c:\program files\Glary Utilities
2010-12-15 17:09 . 2010-11-03 10:51 2409784 ----a-w- c:\program files\Windows Mail\OESpamFilter.dat

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-01-07 14:40 . 2008-07-09 16:40 17408 ----a-w- c:\windows\system32\rpcnetp.exe
2010-12-31 08:35 . 2008-07-28 19:51 0 ----a-w- c:\users\ALPA USER\AppData\Local\WavXMapDrive.bat
2010-12-31 08:35 . 2008-01-08 21:40 56680 ----a-w- c:\windows\system32\rpcnet.dll
2010-11-29 23:42 . 2010-12-05 06:14 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-11-29 23:42 . 2010-12-05 06:14 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}]
2010-05-26 21:23 1385864 ----a-w- c:\program files\Ask.com\GenericAskToolbar.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2010-05-26 1385864]

[HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]
[HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2010-05-26 1385864]

[HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]
[HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1233920]
"ZDelete"="c:\program files\LSoft Technologies\Active ZDelete.NET\ZDelete.exe" [2007-05-14 2078416]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 221184]
"Google Update"="c:\users\ALPA USER\AppData\Local\Google\Update\GoogleUpdate.exe" [2010-04-12 136176]
"cdloader"="c:\users\ALPA USER\AppData\Roaming\mjusbsp\cdloader2.exe" [2010-12-03 50592]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="c:\program files\Apoint\Apoint.exe" [2007-01-26 159744]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2007-02-12 174872]
"WavXMgr"="c:\program files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe" [2007-02-15 66560]
"SecureUpgrade"="c:\program files\Wave Systems Corp\SecureUpgrade.exe" [2007-03-08 218688]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 81920]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2006-10-20 118784]
"Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe" [2010-09-23 624056]
"Acrobat Speed Launch"="c:\program files\Adobe\Acrobat 8.0\Acrobat\acrobat_sl.exe" [2010-09-24 58808]
"Acrobat Synchronizer"="c:\program files\Adobe\Acrobat 8.0\Acrobat\AdobeCollabSync.exe" [2010-09-23 738776]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-02-16 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-02-16 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-02-16 133656]
"Zdelete"="c:\progra~1\LSOFTT~1\ACTIVE~1.NET\ZDelete.exe" [2007-05-14 2078416]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2009-07-09 115560]
"SigmatelSysTrayApp"="sttray.exe" [2007-05-07 303104]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2007-12-10 185896]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-10-11 149280]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-09-08 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-09-24 421160]
"EEventManager"="c:\progra~1\EPSONS~1\EVENTM~1\EEventManager.exe" [2009-04-07 673616]

c:\users\ALPA USER\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Epson all-in-one Registration.lnk - d:\common\EpsonReg\EpsonReg.exe [N/A]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2007-9-20 50688]
QuickSet.lnk - c:\windows\Installer\{7F0C4457-8E64-491B-8D7B-991504365D1E}\NewShortcut2_53A01CC614B04512A2E710D39BF83DC4.exe [2007-9-20 45056]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc\S-1-5-21-1958478011-1274968861-930151102-1006]
"EnableNotificationsRef"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc\S-1-5-21-1958478011-1274968861-930151102-1010]
"EnableNotificationsRef"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc\S-1-5-21-1958478011-1274968861-930151102-500]
"EnableNotificationsRef"=dword:00000002

R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R3 COH_Mon;COH_Mon;c:\windows\system32\Drivers\COH_Mon.sys [2008-11-18 23888]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
R3 WSDPrintDevice;WSD Print Support via UMB;c:\windows\system32\DRIVERS\WSDPrint.sys [2008-01-19 16896]
R3 WSDScan;WSD Scan Support via UMB;c:\windows\system32\DRIVERS\WSDScan.sys [2009-04-11 19968]
S2 Akamai;Akamai NetSession Interface;c:\windows\System32\svchost.exe [2008-01-19 21504]
S2 ASFIPmon;Broadcom ASF IP and SMBIOS Mailbox Monitor;c:\program files\Broadcom\ASFIPMon\AsfIpMon.exe [2006-12-19 79432]
S2 HssWd;Hotspot Shield Monitoring Service;c:\program files\Hotspot Shield\bin\hsswd.exe [2010-06-23 322608]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\b57nd60x.sys [2007-03-13 179712]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2010-05-26 102448]


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceNoNetwork REG_MULTI_SZ PLA DPS BFE mpssvc
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
Akamai REG_MULTI_SZ Akamai
.
Contents of the 'Scheduled Tasks' folder

2008-07-18 c:\windows\Tasks\Check DLO Updates.job
- c:\program files\Symantec\LiveUpdate\LUALL.EXE [2009-05-22 17:06]

2010-12-31 c:\windows\Tasks\GlaryInitialize.job
- c:\program files\Glary Utilities\initialize.exe [2010-12-16 16:47]

2011-01-03 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1958478011-1274968861-930151102-1006Core.job
- c:\users\ALPA USER\AppData\Local\Google\Update\GoogleUpdate.exe [2010-04-12 15:12]

2011-01-07 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1958478011-1274968861-930151102-1006UA.job
- c:\users\ALPA USER\AppData\Local\Google\Update\GoogleUpdate.exe [2010-04-12 15:12]

2011-01-07 c:\windows\Tasks\User_Feed_Synchronization-{58B842C1-6CAE-4D79-B444-784737740F48}.job
- c:\windows\system32\msfeedssync.exe [2010-12-15 04:25]

2011-01-07 c:\windows\Tasks\User_Feed_Synchronization-{601C763B-DAD9-4256-91B1-689F49760BDF}.job
- c:\windows\system32\msfeedssync.exe [2010-12-15 04:25]

2011-01-07 c:\windows\Tasks\User_Feed_Synchronization-{D9175B8C-654C-48AF-B978-B2CC1E0F576E}.job
- c:\windows\system32\msfeedssync.exe [2010-12-15 04:25]

2011-01-06 c:\windows\Tasks\ZDAutoClean.job
- c:\progra~1\LSOFTT~1\ACTIVE~1.NET\ZDAutoClean.exe [2009-12-04 16:42]

2008-08-28 c:\windows\Tasks\ZDAutoClean_LT00048263_ALPA USER.job
- c:\program files\LSoft Technologies\Active ZDelete.NET\ZDAutoClean.exe [2009-12-04 16:42]

2009-01-15 c:\windows\Tasks\ZDAutoClean_LT00051143_ALPA USER.job
- c:\program files\LSoft Technologies\Active ZDelete.NET\ZDAutoClean.exe [2009-12-04 16:42]

2009-12-04 c:\windows\Tasks\ZDAutoClean_LT1D51175_ALPA USER.job
- c:\program files\LSoft Technologies\Active ZDelete.NET\ZDAutoClean.exe [2009-12-04 16:42]

2009-12-04 c:\windows\Tasks\ZDAutoClean_LT1D80146_Administrator.job
- c:\program files\LSoft Technologies\Active ZDelete.NET\ZDAutoClean.exe [2009-12-04 16:42]

2009-12-02 c:\windows\Tasks\ZDAutoClean_LT1D80146_ALPA USER.job
- c:\program files\LSoft Technologies\Active ZDelete.NET\ZDAutoClean.exe [2009-12-04 16:42]

2009-12-02 c:\windows\Tasks\ZDAutoClean_LT1D80146_Taylor Clements.job
- c:\program files\LSoft Technologies\Active ZDelete.NET\ZDAutoClean.exe [2009-12-04 16:42]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.alpa.org/
uInternet Settings,ProxyOverride = *.local
IE: Append to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~1\Office12\EXCEL.EXE/3000
Trusted Zone: coair.com\pilotcbt
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-01-07 09:09
Windows 6.0.6002 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2011-01-07 09:11:52
ComboFix-quarantined-files.txt 2011-01-07 15:11
ComboFix2.txt 2010-12-31 08:40

Pre-Run: 72,929,378,304 bytes free
Post-Run: 72,719,351,808 bytes free

- - End Of File - - 4730F693C7F9EFA6F53276778BFB009B

#12 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:05:34 AM

Posted 07 January 2011 - 12:06 PM

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 9
Ask Toolbar
Search Toolbar


and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]
Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 Pilottype1

Pilottype1
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:03:34 AM

Posted 08 January 2011 - 01:45 PM

Here's the stuff you wanted:

MBAM log:

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5484

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18999

1/8/2011 12:14:46 PM
mbam-log-2011-01-08 (12-14-46).txt

Scan type: Quick scan
Objects scanned: 158294
Time elapsed: 7 minute(s), 11 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)



HJT log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:42:33 PM, on 1/8/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18999)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\WavXDocMgr.exe
C:\Program Files\Wave Systems Corp\SecureUpgrade.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\acrotray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Windows\sttray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Epson Software\Event Manager\EEventManager.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Users\ALPA USER\AppData\Local\Google\Update\1.2.183.39\GoogleCrashHandler.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Hotspot Shield\bin\openvpntray.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Program Files\LSoft Technologies\Active ZDelete.NET\ZDelete.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.alpa.org/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [WavXMgr] C:\Program Files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe
O4 - HKLM\..\Run: [SecureUpgrade] C:\Program Files\Wave Systems Corp\SecureUpgrade.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [Acrobat Speed Launch] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\acrobat_sl.exe"
O4 - HKLM\..\Run: [Acrobat Synchronizer] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AdobeCollabSync.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [Zdelete] C:\PROGRA~1\LSOFTT~1\ACTIVE~1.NET\ZDelete.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [EEventManager] C:\PROGRA~1\EPSONS~1\EVENTM~1\EEventManager.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [ZDelete] C:\Program Files\LSoft Technologies\Active ZDelete.NET\ZDelete.exe
O4 - HKCU\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKCU\..\Run: [Google Update] "C:\Users\ALPA USER\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [cdloader] "C:\Users\ALPA USER\AppData\Roaming\mjusbsp\cdloader2.exe" MAGICJACK
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Startup: Epson all-in-one Registration.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: QuickSet.lnk = ?
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\Office12\REFIEBAR.DLL
O15 - Trusted Zone: http://pilotcbt.coair.com
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Broadcom ASF IP and SMBIOS Mailbox Monitor (ASFIPmon) - Broadcom Corporation - C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: EpsonBidirectionalService - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
O23 - Service: EPSON V5 Service4(01) (EPSON_EB_RPCV4_01) - SEIKO EPSON CORPORATION - C:\ProgramData\EPSON\EPW!3 SSRP\E_S40ST7.EXE
O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RP7.EXE
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Hotspot Shield Service (HotspotShieldService) - Unknown owner - C:\Program Files\Hotspot Shield\bin\openvpnas.exe
O23 - Service: Hotspot Shield Routing Service (HssSrv) - AnchorFree Inc. - C:\Program Files\Hotspot Shield\HssWPR\hsssrv.exe
O23 - Service: Hotspot Shield Tray Service (HssTrayService) - Unknown owner - C:\Program Files\Hotspot Shield\bin\HssTrayService.EXE
O23 - Service: Hotspot Shield Monitoring Service (HssWd) - Unknown owner - C:\Program Files\Hotspot Shield\bin\hsswd.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Dell Internal Network Card Power Management (nicconfigsvc) - Dell Inc. - C:\Program Files\Dell\QuickSet\NicConfigSvc.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Remote Procedure Call (RPC) Net (Rpcnet) - Absolute Software Corp. - C:\Windows\System32\rpcnet.exe
O23 - Service: SecureStorageService - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Secure Storage Manager\SecureStorageService.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
O23 - Service: NTRU TSS v1.2.1.12 TCS (tcsd_win32.exe) - Unknown owner - C:\Program Files\NTRU Cryptosystems\NTRU TCG Software Stack\bin\tcsd_win32.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 11698 bytes

I didn't have any problems with the steps you listed. The computer wasn't running strangely before I did this, and it doesn't seem to be now either. If you see anything else that needs to be scrubbed, please let me know.

Thanks,
Pilottype

#14 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 08 January 2011 - 02:02 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
      O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
      O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
      O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
      O4 - HKLM\..\Run: [Acrobat Speed Launch] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\acrobat_sl.exe"
      O4 - HKLM\..\Run: [Acrobat Synchronizer] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AdobeCollabSync.exe"
      O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
      O4 - HKLM\..\Run: [Zdelete] C:\PROGRA~1\LSOFTT~1\ACTIVE~1.NET\ZDelete.exe
      O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
      O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [EEventManager] C:\PROGRA~1\EPSONS~1\EVENTM~1\EEventManager.exe
      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
      O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
      O4 - HKCU\..\Run: [ZDelete] C:\Program Files\LSoft Technologies\Active ZDelete.NET\ZDelete.exe
      O4 - HKCU\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
      O4 - HKCU\..\Run: [Google Update] "C:\Users\ALPA USER\AppData\Local\Google\Update\GoogleUpdate.exe" /c
      O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
      O4 - Startup: Epson all-in-one Registration.lnk = ?
      O4 - Global Startup: QuickSet.lnk = ?
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brakets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 10 January 2011 - 11:19 PM

Hello

three day bump

It has been Three days since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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