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IRQL_NOT_LESS_OR_EQUAL


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#1 SlinkFusion

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Posted 17 December 2010 - 09:22 AM

Well a couple days ago I was trying to download a key generator for Microsoft Office 07 (I don't know if this is relevent I'm just providing any info I can) and it comes to opening it and my laptop just shuts down. I restart it normaly and as soon as I put my user password in BSOD pops up and the error message IRQL_NOT_LESS_OR_EQUAL is what I can get from it. Laptop occasionally starts up in Safe Mode - sometimes goes straight to BSOD with different error messages. The aforementioned appears the most. I did some hunting around and found it would be helpful to run Memtest - and it appears it's not a RAM issue. I have also used this program called Blue Screen view and the .dmp of the last couple crashes are attatched.

I'm using a Toshiba Satellite C655 with a Mobile Intel 45 Chipset Family Graphic Card. My OS is Windows 7.

Please help,

Slink

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#2 SlinkFusion

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Posted 17 December 2010 - 12:58 PM

Seriously, 58 views and no offer of help?

#3 hamluis

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Posted 17 December 2010 - 02:14 PM

<<Seriously, 58 views and no offer of help?>>

Just because someone reads your post...clearly does not carry any implication that they have a suggestion to make to you. If that were so...there probably would not be any time delays at all...for anyone.

Let's try the following.

Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html.

Double-click BlueScreenView.exe file.

When scanning is done, Edit/Select All...then File/Save Selected Items.

Save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content and paste it into your next reply.

<<...a couple days ago I was trying to download a key generator for Microsoft Office 07 (I don't know if this is relevent I'm just providing any info I can...)

The only relevance that I see...is that it increases the possibility (IMO) that malware is at the root of your torubles.

Louis

#4 SlinkFusion

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Posted 17 December 2010 - 06:50 PM

Yeah Malware was my first thought too so first time Safe Mode ran without crashing I ran Malwarebytes but it didn't come up with anything. Anyways, thanks for the help here's the BSOD stuff:

==================================================
Dump File : 121710-23540-01.dmp
Crash Time : 17/12/2010 23:37:38
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : iaStor.sys
Caused By Address : iaStor.sys+5ba3c
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\windows\Minidump\121710-23540-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 7600
==================================================

Edit: This is the latest Minidump, here's the first:
==================================================
Dump File : 121310-25194-01.dmp
Crash Time : 13/12/2010 21:23:24
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`000000dc
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff800`02a63055
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : x64
Computer Name :
Full Path : C:\windows\Minidump\121310-25194-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 7600
==================================================

Edited by SlinkFusion, 17 December 2010 - 06:52 PM.


#5 killerx525

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Posted 18 December 2010 - 09:34 AM

Have you tried running Memtest86 which checks the ram if it has any error to it?

Edited by killerx525, 18 December 2010 - 09:35 AM.

>Michael 
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#6 SlinkFusion

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Posted 18 December 2010 - 01:10 PM

Yes, I ran memtest and no errors occured.

#7 hamluis

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Posted 18 December 2010 - 03:06 PM

I would uninstall the iastor.sys driver...and then reinstall.

Read all about it..., http://www.file.net/process/iastor.sys.html .

Louis




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