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13 replies to this topic

#1 Jen42

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Posted 17 December 2010 - 12:15 AM

I've been getting this error message each time I turn on the computer. I have no idea what it's for, and nothing seems to be affected, as far as I've noticed. Can anyone tell me what it is, or how I can get rid of it?

There was a problem starting C:\Users\ \Appdata\Local\Iancommon3xx\DirectEvent80.dll The specified module could not be found

thanks

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#2 dc3

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Posted 17 December 2010 - 12:56 AM

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

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#3 Jen42

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Posted 17 December 2010 - 05:27 PM

there was nothing at all to copy

#4 Broni

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Posted 17 December 2010 - 08:18 PM

There is no single hit on Google regarding DirectEvent80.dll, so I suggest, you start new topic in "Am I Infected?" forum.

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#5 Jen42

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Posted 17 December 2010 - 08:25 PM

I've run spybot, Adaware, and malwarebytes, and I have Avast. Nothing at all was found. You think I might be infected?

#6 Broni

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Posted 17 December 2010 - 08:27 PM

Open Windows Explorer. Go Tools>Folder Options>View tab, put a checkmark next to Show hidden files, and folders.
Upload following files to http://www.virustotal.com/ for security check:
- C:\Users\ \Appdata\Local\Iancommon3xx\DirectEvent80.dll
IMPORTANT! If the file is listed as already analyzed, click on Reanalyse file now button.
Post scan results.

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#7 Jen42

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Posted 17 December 2010 - 08:33 PM

There was nothing in the Iancommon3xx folder at all.

#8 Broni

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Posted 17 December 2010 - 08:35 PM

You can safely delete Iancommon3xx folder.

Then....

Download Autoruns for Windows: http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
No installation required.
Simply unzip Autoruns.zip file, and double click on autoruns.exe file to run the program.
Go File>Save, and save it as AutoRuns.txt file to know location.
You must select Text from drop-down menu as a file type:

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Attach the file to your next reply.

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#9 Jen42

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Posted 17 December 2010 - 08:41 PM

here's the file

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#10 Broni

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Posted 17 December 2010 - 08:43 PM

Re-run Autoruns, click on "Logon" tab and UN-check the following:
+ "DirectEvent80"
Restart computer.

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#11 Jen42

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Posted 17 December 2010 - 09:01 PM

Wow, that's fixed it, thanks. I also forgot to mention, I was getting another message saying that I may need extra logon information. But it would disappear almost immediately, so I never worried about it. Now that message is gone as well.

thanks

#12 Broni

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Posted 17 December 2010 - 09:02 PM

You're very welcome Posted Image

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#13 Jen42

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Posted 17 December 2010 - 09:08 PM

I can't believe how quickly I received many answers.

Thankyou all so much.

#14 Broni

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Posted 17 December 2010 - 09:09 PM

That's what we do....hahaha

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