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Photo

Fixing a pc


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2 replies to this topic

#1 xXjabbaXx

xXjabbaXx

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Posted 16 December 2010 - 11:12 PM

I ran rkill and the process that it terminated is was c:\windows\system32\wbem\wmiadap.exe. upon further review is saw that this is a necessary file for the computer. all the fixes that i got involved running combofix. i guess my questions is. is it possible that,the file previously stated is malware especially since it said it was modiffied nov 12th of 2009, yet it said it was created dec 4 of 2010. PLS HELP

Edit: Moved topic from Introductions to the more appropriate forum. ~ Animal

here is the log for combo fix pls tell me what needs to be done if anything

ComboFix 10-12-16.02 - Kattie 12/16/2010 20:02:57.1.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.894.168 [GMT -8:00]
Running from: c:\users\Kattie\Desktop\ComboFix.exe
AV: Norton 360 *Disabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
FW: Norton 360 *Disabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}
SP: Norton 360 *Disabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\jusched.exe

.
((((((((((((((((((((((((( Files Created from 2010-11-17 to 2010-12-17 )))))))))))))))))))))))))))))))
.

2010-12-17 04:16 . 2010-12-17 04:16 -------- d-----w- c:\users\Default\AppData\Local\temp
2010-12-17 02:59 . 2010-12-17 02:59 -------- d-----w- c:\program files\AskBarDis
2010-12-17 02:58 . 2010-12-17 02:58 -------- d-----w- c:\users\Kattie\AppData\Roaming\PandoraRecovery
2010-12-17 02:58 . 2010-12-17 02:58 -------- d-----w- c:\program files\Pandora Recovery
2010-12-16 23:37 . 2010-04-29 23:39 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-12-16 23:37 . 2010-04-29 23:39 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-12-16 23:37 . 2010-12-16 23:37 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-12-16 23:21 . 2010-12-16 23:21 -------- d-----w- c:\users\Kattie\AppData\Roaming\U3
2010-12-15 21:32 . 2010-11-02 06:01 129536 ----a-w- c:\program files\Internet Explorer\sqmapi.dll
2010-12-15 21:31 . 2010-11-03 10:51 2409784 ----a-w- c:\program files\Windows Mail\OESpamFilter.dat
2010-12-15 21:31 . 2010-05-04 19:13 231424 ----a-w- c:\windows\system32\msshsq.dll
2010-12-07 11:31 . 2010-12-07 11:31 -------- d-----w- c:\program files\Windows Portable Devices
2010-12-07 11:10 . 2009-09-10 02:00 92672 ----a-w- c:\windows\system32\UIAnimation.dll
2010-12-07 11:10 . 2009-09-10 02:00 1164800 ----a-w- c:\windows\system32\UIRibbonRes.dll
2010-12-07 11:10 . 2009-09-10 02:01 3023360 ----a-w- c:\windows\system32\UIRibbon.dll
2010-12-07 11:08 . 2009-10-01 01:02 30208 ----a-w- c:\windows\system32\WPDShextAutoplay.exe
2010-12-07 11:06 . 2009-10-08 21:07 4096 ----a-w- c:\windows\system32\oleaccrc.dll
2010-12-07 11:06 . 2009-10-08 21:08 555520 ----a-w- c:\windows\system32\UIAutomationCore.dll
2010-12-07 11:06 . 2009-10-08 21:08 234496 ----a-w- c:\windows\system32\oleacc.dll
2010-12-06 11:23 . 2010-12-06 11:24 -------- d-----w- c:\windows\system32\ca-ES
2010-12-06 11:23 . 2010-12-06 11:24 -------- d-----w- c:\windows\system32\eu-ES
2010-12-06 11:23 . 2010-12-06 11:24 -------- d-----w- c:\windows\system32\vi-VN
2010-12-05 06:05 . 2009-04-11 05:03 12240896 ----a-w- c:\windows\system32\NlsLexicons0007.dll
2010-12-05 06:05 . 2009-04-11 06:28 1081344 ----a-w- c:\windows\system32\SLCExt.dll
2010-12-05 06:05 . 2009-04-11 06:27 3408896 ----a-w- c:\windows\system32\SLsvc.exe
2010-12-05 06:05 . 2009-04-11 06:28 2134528 ----a-w- c:\windows\system32\FunctionDiscoveryFolder.dll
2010-12-05 06:05 . 2009-04-11 06:27 65536 ----a-w- c:\windows\system32\DevicePairingWizard.exe
2010-12-05 06:03 . 2009-04-11 06:28 190464 ----a-w- c:\windows\system32\sperror.dll
2010-12-05 06:02 . 2009-04-11 06:28 978944 ----a-w- c:\windows\system32\crypt32.dll
2010-12-05 06:01 . 2009-04-11 06:28 347648 ----a-w- c:\windows\system32\wbem\wbemess.dll
2010-12-05 06:00 . 2009-04-11 06:28 217088 ----a-w- c:\windows\system32\WerFault.exe
2010-12-05 05:59 . 2009-04-11 06:28 243712 ----a-w- c:\program files\Movie Maker\WMM2CLIP.dll
2010-12-05 05:58 . 2009-04-11 06:28 31744 ----a-w- c:\windows\system32\bitsigd.dll
2010-12-05 05:57 . 2009-04-11 06:28 83968 ----a-w- c:\windows\system32\wbem\wmiutils.dll
2010-12-05 05:57 . 2009-04-11 06:28 744448 ----a-w- c:\windows\system32\wbem\wbemcore.dll
2010-12-05 05:57 . 2009-04-11 06:28 30208 ----a-w- c:\windows\system32\wbem\wbemprox.dll
2010-12-05 05:57 . 2009-04-11 06:28 189440 ----a-w- c:\windows\system32\wbem\mofd.dll
2010-12-05 05:57 . 2009-04-11 06:28 265728 ----a-w- c:\windows\system32\wbem\esscli.dll
2010-12-05 05:57 . 2009-04-11 06:28 265728 ----a-w- c:\windows\system32\wbem\repdrvfs.dll
2010-12-05 05:57 . 2009-04-11 06:28 614912 ----a-w- c:\windows\system32\wbem\fastprox.dll
2010-12-05 05:56 . 2009-04-11 06:28 705536 ----a-w- c:\windows\system32\SmiEngine.dll
2010-12-05 05:56 . 2009-04-11 06:28 218624 ----a-w- c:\windows\system32\wdscore.dll
2010-12-05 05:56 . 2009-04-11 06:27 130560 ----a-w- c:\windows\system32\PkgMgr.exe
2010-12-05 05:54 . 2009-04-11 06:28 247808 ----a-w- c:\windows\system32\drvstore.dll
2010-12-05 04:49 . 2010-10-19 04:27 7680 ----a-w- c:\program files\Internet Explorer\iecompat.dll
2010-12-05 04:20 . 2010-12-06 06:00 -------- d-----w- c:\program files\Office Depot PC Support Agent
2010-12-05 03:54 . 2010-12-17 02:54 -------- d-----w- c:\windows\system32\wbem\repository
2010-12-05 02:48 . 2010-12-05 02:48 -------- d-----w- c:\users\Kattie\AppData\Roaming\Malwarebytes
2010-12-05 02:48 . 2010-12-05 02:48 -------- d-----w- c:\programdata\Malwarebytes
2010-12-05 02:43 . 2010-12-05 04:27 -------- d-----w- c:\programdata\support.com
2010-12-05 02:42 . 2010-12-05 02:42 -------- d-----w- c:\program files\Common Files\supportsoft
2010-12-05 02:33 . 2010-12-05 02:33 -------- d-----w- C:\temp
2010-12-05 02:32 . 2010-12-05 02:32 -------- d-----w- c:\users\Kattie\AppData\Roaming\supportdotcom
2010-11-24 00:53 . 2010-11-24 00:53 -------- d-----w- c:\users\Kattie\AppData\Roaming\Tific
2010-11-18 22:50 . 2010-11-18 22:50 -------- d-----w- c:\program files\iPod(106)
2010-11-18 22:50 . 2010-11-18 22:51 -------- d-----w- c:\program files\iTunes(107)
2010-11-18 22:30 . 2007-01-03 04:34 -------- d-----w- C:\f1c4f2a9a6093ba68e34
2010-11-18 17:24 . 2010-11-18 17:24 -------- d-----w- c:\windows\system32\EventProviders
2010-11-18 17:24 . 2010-11-18 17:24 -------- d-----w- C:\b982693521f1bbb9596b

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-11-02 10:36 . 2010-11-02 10:36 28032 ----a-w- c:\windows\system32\ssmirrdr.dll
2010-11-02 10:36 . 2010-11-02 10:36 10112 ----a-w- c:\windows\system32\drivers\ssmirrdr.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{201f27d4-3704-41d6-89c1-aa35e39143ed}]
2008-10-15 20:59 333192 ----a-w- c:\program files\AskBarDis\bar\bin\askBar.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{3041d03e-fd4b-44e0-b742-2d9b88305f98}"= "c:\program files\AskBarDis\bar\bin\askBar.dll" [2008-10-15 333192]

[HKEY_CLASSES_ROOT\clsid\{3041d03e-fd4b-44e0-b742-2d9b88305f98}]
[HKEY_CLASSES_ROOT\TypeLib\{4b1c1e16-6b34-430e-b074-5928eca4c150}]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{3041D03E-FD4B-44E0-B742-2D9B88305F98}"= "c:\program files\AskBarDis\bar\bin\askBar.dll" [2008-10-15 333192]

[HKEY_CLASSES_ROOT\clsid\{3041d03e-fd4b-44e0-b742-2d9b88305f98}]
[HKEY_CLASSES_ROOT\TypeLib\{4b1c1e16-6b34-430e-b074-5928eca4c150}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-11-13 39408]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="RtHDVCpl.exe" [2007-07-06 4669440]
"HP Health Check Scheduler"="c:\program files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" [2007-05-24 71176]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2005-02-17 49152]
"IObit Security 360"="c:\program files\IObit\IObit Security 360\IS360tray.exe" [2010-06-12 1280344]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Office Depot PC Support Agent]
@="Office Depot PC Support Agent"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2010-01-06 135664]
R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\2.0.181\McCHSvc.exe [2010-01-15 227232]
R3 ssmirrdr;ssmirrdr;c:\windows\system32\DRIVERS\ssmirrdr.sys [2010-11-02 10112]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360\0403000.005\SYMDS.SYS [2010-02-04 328752]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\0403000.005\SYMEFA.SYS [2010-04-22 173104]
S1 BHDrvx86;BHDrvx86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\Definitions\BASHDefs\20101123.003\BHDrvx86.sys [2010-11-23 691248]
S1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\N360\0403000.005\ccHPx86.sys [2010-02-26 501888]
S1 IDSVix86;IDSVix86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\Definitions\IPSDefs\20101215.001\IDSvix86.sys [2010-11-23 353912]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360\0403000.005\Ironx86.SYS [2010-04-29 116784]
S1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\System32\Drivers\N360\0403000.005\SYMTDIV.SYS [2010-05-06 339504]
S2 IS360service;IS360service;c:\program files\IObit\IObit Security 360\IS360srv.exe [2010-06-12 312152]
S2 N360;Norton 360;c:\program files\Norton 360\Engine\4.3.0.5\ccSvcHst.exe [2010-02-26 126392]
S2 Office Depot PC Support Agent;Office Depot PC Support Agent;c:\program files\Office Depot PC Support Agent\esService.exe [2010-11-11 696216]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2010-05-27 102448]


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
bthsvcs REG_MULTI_SZ BthServ
WindowsMobile REG_MULTI_SZ wcescomm rapimgr
LocalServiceRestricted REG_MULTI_SZ WcesComm RapiMgr
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
Contents of the 'Scheduled Tasks' folder

2010-12-17 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2007-12-22 23:57]

2010-12-17 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-01-06 06:50]

2010-12-17 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-01-06 06:50]

2010-12-16 c:\windows\Tasks\Norton Security Scan for Kattie.job
- c:\program files\Norton Security Scan\Engine\2.7.0.52\Nss.exe [2010-02-15 18:04]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.ask.com/?o=101806&l=dis
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=74&bd=Pavilion&pf=desktop
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
DPF: {BEA7310D-06C4-4339-A784-DC3804819809} - hxxp://samsclubus.pnimedia.com/upload/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab
.
- - - - ORPHANS REMOVED - - - -

Toolbar-Locked - (no file)
HKCU-Run-Picasa Media Detector - c:\program files\Picasa2\PicasaMediaDetector.exe
HKCU-Run-lphctcvj0e55d - c:\windows\system32\lphctcvj0e55d.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-12-16 20:16
Windows 6.0.6002 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files\Norton 360\Engine\4.3.0.5\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton 360\Engine\4.3.0.5\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2010-12-16 20:21:43
ComboFix-quarantined-files.txt 2010-12-17 04:21

Pre-Run: 226,573,627,392 bytes free
Post-Run: 226,514,079,744 bytes free

- - End Of File - - 19AA8E06759FEF16E2F25F5EAC893A0C

Edited by Orange Blossom, 17 December 2010 - 05:17 AM.
Move to log forum. ~ OB


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#2 etavares

etavares

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Posted 27 December 2010 - 10:06 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process. Please also continue to work with me until I give you the all clear. Even if your computer appears to act better, you may still be infected.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.

Once we start working together, please reply back within 3 days or this thread may be closed so we can help others who are waiting.

We need to create an OTL report,
  • Please download OTL from this link.
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Under the Custom Scan box paste this in:

    netsvcs
    msconfig
    drivers32 /all
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\system32\*.sys /90
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\System32\config\*.sav
    %SYSTEMDRIVE%\*.*
    %systemroot%\system32\Spool\prtprocs\w32x86\*.dll
    %systemroot%\*. /mp /s
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
    CREATERESTOREPOINT

  • Click the Quick Scan button.
  • The scan should take a few minutes.
  • Please copy and paste both logs in your reply.

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new OTL log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


In your reply, please post both OTL logs and the GMER log.


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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#3 etavares

etavares

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Posted 01 January 2011 - 08:07 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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