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Help: Can't boot Vista


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#1 calecos

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Posted 16 December 2010 - 04:35 PM

Running Vista: Last night I am guessing that during an update something went wrong: Computer would not boot this morning:
Went to the Startup Repair and received the message that Windows cannot repair computer automatically, and cannot determine the cause of the problem.
Here is what I have tried:
Safe Mode boot did not work:
System Restore Said that it was successful, but needed to reboot, and then same problem:
In F8 mode tried to restore to last successful settings, did not work.
Any suggestions

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#2 Elise

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Posted 17 December 2010 - 03:33 AM

Hi, how far does your computer boot up in both normal and safe mode (and what is the last driver you see on screen)?

Do you have a Vista DVD?

If there is a BSOD, please give me the exact message.

We Need to Diagnose Your BlueScreen
  • When you boot your machine, press F8 to list the startup options, exactly as you would if you were trying to enter Safe Mode
  • Select "Disable Automatic Restart on System Failure", as shown here:
    Posted Image
  • When your system BSODs, write down the STOP error code, as well as any written out error message back here. The STOP error will always appear, but the message may not. You are looking for this:
    Posted Image
Please post me the error(s).

regards, Elise


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#3 porttim

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Posted 17 December 2010 - 05:41 AM

I tried every option but it still takes me to log on and password
The message I get is log on using other user
I am at work just now though my laptop is in the car
Iwas going to take it to an it shop later

#4 Elise

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Posted 17 December 2010 - 07:23 AM

Did you try, from the F8 menu, to boot in the Last Known Good Configuration?

regards, Elise


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#5 porttim

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Posted 17 December 2010 - 08:03 AM

Did you try, from the F8 menu, to boot in the Last Known Good Configuration?

Yes tried every option

#6 Elise

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Posted 17 December 2010 - 08:44 AM

Do both normal and safe mode get you to the login screen and is this your own computer?

regards, Elise


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#7 calecos

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Posted 17 December 2010 - 09:18 AM

Elise - Thank you for your help on this. I disables automatic start as you said, and here is the blue screen stop message I received:

STOP: c0000006 The instruction at 0x%081x referenced memory at 0x%081x. The required data was not placed into memory because of an I/O error status of 0x%081x.


Thanks again for any help you can provide.

#8 Elise

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Posted 17 December 2010 - 09:59 AM

That sounds like there might be a memory problem.

Please follow the steps in this tutorial to test your computers memory.

EDIT~ calecos, since this is not your thread, best would be to start a separate topic.

Edited by elise025, 18 December 2010 - 04:25 PM.

regards, Elise


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#9 mr777

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Posted 18 December 2010 - 09:55 AM

Hi Elise...

Can you tell me if I'm dealing with a similar beast with the 0xc000000f code? I've attempted to repair with several possible solutions, but keep ending up with a black screen with a pointer only. Any suggestions or should I create a new post?
Thank you for your help.
-Michael

#10 Elise

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Posted 18 December 2010 - 04:26 PM

Please start a new topic stating your problem. This will avoid confusion for everyone, and most likely get you help for your problem faster.

@ portim, see my question in post #6.

regards, Elise


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