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windows could not start because file is corrupt


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#1 jdynasty

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Posted 16 December 2010 - 03:09 PM

Upon booting up my laptop, "windows could not start because the following file is missing or corrupt: /windows/system32/config/system

You can attempt to repair this file by starting Windows Setup using the original setup CD-ROM. Select 'r' at the first screen to start repair."

1) I do not have a startup disc. Is there anyway to proceed without one?

2) If I obtain a startup disc, is there anyway to save "files" "programs", or will I lose everything?

I'll be happy to provide additional information as asked. Thanks for your time.

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#2 Mooseby

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Posted 16 December 2010 - 03:16 PM

The issue is that it is not awlays as easy as the first step, yes there are ways to get teh Recovery Console without the disk, however it is not easy to do a repair install without the disk.

You will need the OS CD to run recovery console or use some other live CD to open the disk and move things around.

Here is the MS page on how to do it.
http://support.microsoft.com/kb/307545

I have tried this at work, but there was a bad sector on the disk drive and it was failing anyhow. And no doing what MS says will not mess up your data unless you have to go to the STEP 4

#3 Elise

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Posted 17 December 2010 - 03:35 AM

A CD that will allow you to follow the steps in the article Mooseby linked to can be created as follows:

Please download ARCDC from Artellos.com.
  • Double click ARCDC.exe
  • Follow the dialog until you see 6 options. Please pick: Windows Professional SP2 & SP3
  • You will be prompted with a Terms of Use by Microsoft, please accept.
  • You will see a few dos screens flash by, this is normal.
  • Next you will be able to choose to add extra files. Select the Default Files.
  • The last window will allow you to burn the disk using BurnCDCC
Your ISO is located on your desktop.

regards, Elise


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#4 jdynasty

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Posted 20 December 2010 - 12:44 PM

A few questions before I proceed.

The computer in question OS is Windows XP Home. Blondie, should I still select "Windows XP Professional sp2 and sp3" as suggested?

Secondly, I DID select the above OS, and am following the instructions given by microsoft. However, after starting the recovery console, I have received the following message: "Which windows installation would you like to log onto<to cancel, press ENTER>?

It allows me to only type 1 character. Pressing Enter just took me back to the beginning. Thanks for your help.

#5 Elise

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Posted 20 December 2010 - 04:16 PM

Secondly, I DID select the above OS, and am following the instructions given by microsoft. However, after starting the recovery console, I have received the following message: "Which windows installation would you like to log onto<to cancel, press ENTER>?

Typically you have to type there 1 and then press enter.

regards, Elise


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#6 jdynasty

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Posted 21 December 2010 - 10:12 AM

I pressed "1" and it takes me to c:\windows

From reading the intsructions posted by Mooseby, it should ask for admin password. The step after that says to type: "md tmp". I do, and it replies "a directory or file with the name tmp already exists".

Suggestions?

Lastly, please confirm if it makes a difference that I'm running XP home, and that I created a cd for XP prof. Thanks

#7 Elise

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Posted 21 December 2010 - 04:11 PM

No problem you use the XP pro image when you use XP home. This has no influence on how the Recovery Console is loaded.

The step after that says to type: "md tmp". I do, and it replies "a directory or file with the name tmp already exists".

Once you do this once, you have created the directory tmp, you can then go to the next step.

regards, Elise


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