At this point, I'm not sure if I have a virus problem that has escalated, causing this fatal error, or a completely different problem. I'll give a bit of a background, since it may be relevent. I run Malware Antibyte scans and Advanced System Care (ASC) scans weekly to clean up any issues, but lately the problems would reappear just hours after running the scan. So, a couple of days ago, I downloaded Avast 5 and completed a scan. I also downloaded a freeware called Teamviewer at that time, although i don't think that is part of the problem, despite the timing. Yesterday morning, when booting up the computer in normal mode, I was unable to see any desktop icons or taskbar, I only could see my background. I ran scans using the Malware Antibytes, Avast, ASC in safe mode, both quick and full scans. Every time a couple more viruses were founds, but nothing that solved my login problem. I even ran a bootscan using Avast. I also ran CCleaner. nothing worked. When in normal mode, I tried ctrl+alt+delete and attempted to run explorer.exe (it wasn't showing in my processes) but I always received messages that it could not be found or i that I did not have permission (i was logged in as the admin). Based upon what I read on the internet (I know only enough computer stuff to get myself in trouble), I ran regedit and saw that the shell and userinit were populated with the correct data to launch explorer.exe. I then tried rebooting with the last known good config. I tried restoring to a previous point but, upon reboot, I was always told that the restoration was not successful. I replaced the explorer.exe file in the windows folder and the logon.exe file in the system32 folder with copies from another xp pro machine that was having no problem (i confirmed the same version number). None of these actions fixed the problem, nor did they make things worse (or at least not immediately). Meanwhile, if I simply booted up in safe mode, then everything worked as normal and my desktop icons and taskbar would appear. Yesterday, at the very end of the day, I ran a Malware Antibytes full scan and noted that it found infections in c:\windows\explorer.exe and c:\windows\system32\logon.exe. It couldn't repair them, and I chose not to remove them. I then downloaded and ran spybot... the rest you know from above.
What are my options now? My biggest priority is to recover important files from my desktop and desktop folders. Can this be done? I have my HP Restore Plus disk and Windows XP disk, so I can run a fixmbr but I've read that if a virus has messed with my partitions, that this could make things worse. My first priority is getting copies of the files from my desktop, for which I do not have a backup. Any advice would be greatly appreciated! I should also mention that when I first bought this computer, I created a recovery partion so I have a D: drive showing, I'm just not sure on how/when I'm supposed to make use of it.
I should also add that when I first bought this computer, I chose to create a partion drive for recovery, so I have a D: drive showing, but I'm really not certain if or how I should make use of it. Not sure if that could be helpful in getting access to my files.
Edited by Andrew, 16 December 2010 - 07:36 PM.