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Yet another Google/search redirection (IE8/Win7)


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#1 shohn

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Posted 16 December 2010 - 10:19 AM

Hi,
I've got a stubborn redirection problem within IE8 & Google searches. I'm not sure what to post, but I have tried every standard solution.
- Safe Mode scans with: Malwarebytes, SuperAntispyware, Spybot S&D, Hitman 3.5, TDSSKiller.
- I've tried disabling winlogon.exe & explorer.exe with Process Explorer (only in Safe Mode) and scanning with the same.
- I've noticed though that I cannot suspend these processes in a normal bootup

I'm completely at a loss to fix this and hope that someone can provide some much needed assistance (short of re-imaging again).

All else seems to be in working order. The problem occurs when I have a list of google search results and click on something. I generally get redirected (not all the time, 1 in 3 (?))... I can hit back and reselect, but generally still get redirected. After three or four back and forths, it usually then goes through.

I appreciate any assistance.

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#2 shohn

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Posted 16 December 2010 - 12:34 PM

After a little searching on this site, the thread below sounds very similar to my problem:
http://www.bleepingcomputer.com/forums/topic359397.html

redirects to "essearch.net"...

I'm hesitant to just jump into the documented solution in that thread but I assume it's unique to each setup?

#3 AustrAlien

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Posted 16 December 2010 - 07:59 PM

Hello and :welcome: to the BC forums.

Your particular malware issue requires the use of tools and procedures beyond what is allowed in this forum.

Please follow the instructions in the
Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help

When you have done that, post your log in the "Virus, Trojan, Spyware, and Malware Removal Logs forum", NOT here, for assistance by the Malware Response Team experts.

Please let us know, here, if you have been able to successfully start your new topic.
AustrAlien
Google is my friend. Make Google your friend too.

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#4 shohn

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Posted 16 December 2010 - 10:37 PM

Hi,
Thank you for the clarification. I have now posted in the appropriate forum with all the initial logs.
http://www.bleepingcomputer.com/forums/topic367811.html

I think the GMER scan caused a blue screen, but upon restart, the scan completed without further incident. I look forward to solving this issue.

Thank you again.

#5 boopme

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Posted 16 December 2010 - 11:25 PM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
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