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Can't Load Active X


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#1 batgrl_2001

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Posted 04 December 2005 - 11:13 PM

I'm new and would just like to say "Hi" to any and everyone willing and able to help me. For the past week I've been having problems with my computer. I first noticed it when I started my computer one day and Norton system works was loading and said I had a problem with my virus protection. Norton then suggested I uninstall and reinstall the software. No other part of Norton was affected but the virus protection. So I then went to my Microsoft antispyware to start a spyware scan to see if something was on my computer. It wouldn't run. This concerned me so I attempted to go to several online scanning companys, i.e. Panda, TrendMicro, Avast.....and a few others. I was unable to run any online scanning devices because when prompted to install the active x control I did but nothing happens. I've since been to several sites and communicated with my computer manufacturer and followed steps to reconfigure the security settings in Internet explore nothing has helped. Now I was able to download the mcafee stinger and ran it. It found the a couple of versions of the Sober worm and they have been removed. I also have Autorun on my computer and have been checking the systems that begin at start up and found "nwiz" saying it was from Nividia but after checking your site I saw that it wasn't and went to Symantec to use their removal tool for the Gaobot virus. I have done that as well. I have not however done it in safe mode but I did do the scan with system recovery turned off. This still hasn't had an affect on my being able to load active x controls I need. I REALLY NEED HELP!!!!!! I work from my computer and I need to load those active x controls to access my work site. From reading about the Gaobot virus I believe that is what corrupted my antivirus software but haven't found any info on anything, viruses, worms, that would affect my active x control downloads. Any help you can give me would be greatly appreciated. Whoever sends me the fix for my problem I'll send them some cookies for Christmas............ :thumbsup: Thanks!!!!!!!!

Edited by batgrl_2001@msn.com, 05 December 2005 - 12:56 AM.


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#2 tg1911

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Posted 05 December 2005 - 12:52 AM

You might have other stuff on your computer, that wasn't detected and removed.

I suggest you post a HijackThis log for examination.

Read How to post a HijackThis Log.
Please read, and follow, all directions carefully.

Then, run a log, and post it in the HijackThis forum, at this link. Do not, fix anything, yet.
A member, of the HJT Team, will help you out.
It may take a while to get a response, because the HJT Team are very busy. Please, be patient, these people are volunteers. They will help you out, as soon as possible.

NOTE:
Once you have made the post, please, DO NOT make another post in the HJT forum, until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post, there will be 1 reply. The team member, glancing over the replies, might assume someone is already helping you out, and will not respond. So, just make your post, and let it sit there, until a team member responds. This way you will be taken care of, in the most timely manner.
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