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Blank blue screen (not BSOD). Please help!


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#1 gredic

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Posted 16 December 2010 - 05:13 AM

Blank blue screen (not BSOD) sometimes appears after booting windows 7 32 until the desktop. The computer does not respond to pressing ctrl-alt-del and reset. Only if I turn off the power. In serious games, and stress tests, no problems. Last updated bios on the MB ASUS. All drivers and windows updates are latest. In what may be the reason? Please help!

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#2 Jacee

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Posted 16 December 2010 - 12:19 PM

Troubleshoot the problem by performing a 'clean boot'. Instructions here http://support.microsoft.com/kb/929135

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#3 gredic

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Posted 17 December 2010 - 02:02 PM

Troubleshoot the problem by performing a 'clean boot'. Instructions here http://support.microsoft.com/kb/929135

thanks!

Edited by gredic, 17 December 2010 - 02:02 PM.


#4 gredic

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Posted 20 December 2010 - 08:38 AM

I have reappeared an empty blue screen after booting windows 7 until the desktop.Marked minidump in system settings but it never appeared. Also, there is no minidump folder in Windows folder (hidden files and folders are displayed). What should I do? I noticed that it appeared when the computer is not turned on for a long time

#5 Jacee

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Posted 20 December 2010 - 11:31 AM

Let's see if this will locate the problem... download VEW by Vino Rosso http://images.malwareremoval.com/vino/VEW.exe
from here and save it to your desktop

Double click it to start it Note: If running Windows Vista or Windows 7 you will need to right click the file and select Run as administrator and click Continue or Allow at the User Account Control Prompt.

Click the check boxes next to Application and System located under Select log to query on the upper left

Under Select type to list on the right click the boxes next to Error and Warning Note: If running Windows Vista or Windows 7 also click the box next to Critical (not XP).

Under Number or date of events select Number of events and type 20 in the box next to 1 to 20 and click Run

Once it finishes it will display a log file in notepad

Please copy and paste its entire contents into your next reply

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