Posted 15 December 2010 - 08:27 PM
I can certainly appreciate your concerns and as a helper here, I do try and take the older topics first, but I am aware of my own limitations in what I am capable of accomplishing and the types of problems that would be beyond my expertise, so I may pass on a thread that appears to have an extremely complex problem, leaving it for a helper with a lot more experience and ability than I.
As all the helpers here are volunteers, from all walks of life our experience and areas of expertise will differ considerably.
I hope this assists in explaining why some threads appear to be receiving help quicker than others.
Posters can certainly help themselves by posting the required logs from the posting guidelines and describing in as much detail as possible the issues they are having.
Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015