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redirects to stopzilla + wireless connection probs


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21 replies to this topic

#1 Duroch

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Posted 15 December 2010 - 07:46 PM

Hi, I have been having some problems with my xp system. A few days ago I got a HDD scan popup. From there i began running some AV scans with various programs (AVG, SAS, Malwarebytes, MSE). After running them and each one finding this and that and removing the problems, they all comeback clean now. The problem is that if I search for malware on google, when i click a link to say malwarebytes, I get redirected to stopzilla, if i go back and reclick the link I go the to right site.

Also when I try to connect wirelessly I can connect to the network but not to the net (hard line works fine). One other thing to note is that when I try to access the windows firewall, I get the message that "windows firewall settings cannot be displayed because the associated service is not running. Do you want to start the windows firewall/internet connection sharing (ICS) service?" answering yes leads to the message "windows cannot start the windows firewall/internet connection sharing (ICWS) service"

I have run HiJackthis and MWbytes, the logs are attached.

Any help is greatly appreciated.

Paul

Edit: Moved topic from XP to the more appropriate forum. ~ Animal


Another note when i ran DDS it freezes and I have to restart windows. When I ran GMER I got the BSOD.

Attached Files


Edited by Duroch, 15 December 2010 - 10:09 PM.


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#2 m0le

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Posted 25 December 2010 - 09:27 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

Thanks :thumbup2:
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#3 m0le

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Posted 30 December 2010 - 07:25 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.
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#4 m0le

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Posted 31 December 2010 - 06:45 PM

This topic has been re-opened at the request of the person who originally posted.

Please run TDSSKiller and MBRCheck

  • Download TDSSKiller and save it to your Desktop.

  • Extract its contents to your desktop and make sure TDSSKiller.exe (the contents of the zipped file) is on the Desktop itself, not within a folder on the desktop.

  • Go to Start > Run (Or you can hold down your Windows key and press R) and copy and paste the following into the text field. (make sure you include the quote marks) Then press OK.

    "%userprofile%\Desktop\TDSSKiller.exe" -l report.txt

  • Now click Start Scan.
  • If Malicious objects are found, ensure Cure is selected then click Continue > Reboot now.
  • Click Close
  • Finally press Report and copy and paste the contents into your next reply. If you've rebooted then the log will be found at C:\


And

Please download MBRCheck to your desktop.

1. Double click MBRCheck.exe to run it (Right click and run as Administrator for Vista).
2. It will open a black window, please do not fix anything (if it gives you an option).
3. Exit that window and it will produce a log (MBRCheck_date_time).
4. Please post that log when you reply.

Edited by m0le, 31 December 2010 - 06:46 PM.

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#5 Duroch

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Posted 03 January 2011 - 11:58 AM

Hey, the TDSSkiller did find a rootkit.

Here are the logs for TDSS and MBRcheck.

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#6 m0le

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Posted 03 January 2011 - 07:48 PM

Pleae run MBAM and SAS next

Please download Posted Image Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application or, if you are using Vista, right-click and select Run As Administrator on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
    If MBAM won't update then download and update MBAM on a clean computer then save the rules.ref folder to a memory stick. This file is found here: 'C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware' then transfer it across to the infected computer.
  • On the Scanner tab:
    • Make sure the "Perform Full Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.


And

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Now please run OTL, a scanner like DDS

  • Download OTL to your desktop.
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • Under the Standard Registry box change it to All.
  • Check the boxes beside LOP Check and Purity Check.
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.

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#7 Duroch

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Posted 04 January 2011 - 08:35 PM

Hey I have run MBAM SAS and OTL. MBAM and SAS found nothing.

Here are the logs.

Attached Files



#8 m0le

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Posted 04 January 2011 - 08:45 PM

That looks clean. Any symptoms remaining?
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#9 Duroch

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Posted 04 January 2011 - 10:59 PM

The redirects are gone but the wireless connection is still not working. I can connect to the network, signal strength is good but I cannot access the internet. I have access to the firewall now. When I let windows try to repair the connection I get the message: "Windows could not finish repairing the problem because the following action cannot be completed Clearing the ARP cache"

Edited by Duroch, 04 January 2011 - 11:05 PM.


#10 m0le

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Posted 05 January 2011 - 01:25 PM

This topic will run through the ways to fix this connection problem.

There's quite a list and it didn't work for this member in the end but try them and let me know how that goes.
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#11 Duroch

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Posted 05 January 2011 - 08:38 PM

Thanks, I'll give it a go and let you know where I end up.

#12 Duroch

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Posted 05 January 2011 - 09:29 PM

I went through the link you gave me, with no luck. I updated the driver for the wireless card (intel proset/wireless 2200bg) with no luck. I installed Google Chrome, no luck. I did notice that I can access the net immediately following my connection to the network. I can load a page or do a search but by the time I click on a link or try to load another page it stops working.

#13 m0le

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Posted 06 January 2011 - 07:49 PM

Let's see a couple of logs.

1. Click Start > Run (Start>"Start search" in Vista and Win 7).

2. Type in (or copy and paste):

cmd /c ping google.com>%temp%\$.$&notepad %temp%\$.$

and press Enter.

3. Notepad will open.

4. Copy all text in Notepad ([Ctrl-A], then [Ctrl-C]), and then post it (paste = [Ctrl-V]) in your next reply.


Then


Go Start > Run ("Start search" in Vista and Win 7), type in:
cmd
Click OK (hit Enter in Vista and Win 7).

At Command Prompt, paste this:

ipconfig /all>c:\ipconfig_all.txt&notepad c:\ipconfig_all.txt&exit

Hit Enter.

Copy and paste what you see in Notepad into a Reply here.
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#14 Duroch

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Posted 06 January 2011 - 08:29 PM

Here are the logs:



Ping request could not find host google.com. Please check the name and try again.


and



Windows IP Configuration



Host Name . . . . . . . . . . . . : pc

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : Yes

DNS Suffix Search List. . . . . . : phub.net.cable.rogers.com



Ethernet adapter Local Area Connection:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Controller

Physical Address. . . . . . . . . : 00-14-22-FD-8F-9F



Ethernet adapter Wireless Network Connection 2:



Connection-specific DNS Suffix . : phub.net.cable.rogers.com

Description . . . . . . . . . . . : Intel® PRO/Wireless 2200BG Network Connection

Physical Address. . . . . . . . . : 00-13-CE-62-48-38

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.0.101

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.0.1

DHCP Server . . . . . . . . . . . : 192.168.0.1

DNS Servers . . . . . . . . . . . : 192.168.0.1

Lease Obtained. . . . . . . . . . : Thursday, January 06, 2011 8:18:29 PM

Lease Expires . . . . . . . . . . : Friday, January 07, 2011 8:18:29 PM

#15 m0le

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Posted 06 January 2011 - 09:05 PM

Okay, let's start working through some options. One at a time I think...

Make sure, your computer is set to obtain IP address automatically.
1. Go Start>Settings>Control Panel (Vista/7 users: Start>Control Panel)
2. Double click Network Connections (Vista/7 users: Network and Sharing Center)
3. Vista/7 users - From the list of tasks on the left, click Manage network connections.
4. For a wired network connection, right-click Local Area Connection, and then select Properties.
For a wireless network connection, right-click Wireless Network Connection, and then select Properties.
5. From the General tab (Vista/7 users: Networking tab), click Internet Protocol (TCP/IP), make sure it is checked, and then click Properties
6. Click Obtain an IP Address Automatically, and then click OK.

Has that worked?
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