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HijackThis Log Help


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14 replies to this topic

#1 toshman

toshman

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Posted 15 December 2010 - 05:04 PM

Hi,

I'm new to these forums but I have a problem with my computer(Windows Vista, Toshiba) right now. When I turned it on some kind of "AntiVirus Action" pop up would keep on showing up, and it would not allow me to access anything. The icon for it shows up on the bottom right, and looks like a red shield with a diagonal green bar across it. When I would try to click on anything it would say the program is infected. It keeps on trying to scan my computer, and I can only access anything in safe mode with networking.

I ran Hijack This and removed any and all "My Web Search" files, since I thoguht that was the problem, but the problem is still here. This is my log after removing My Web Search from my computer and program files:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:56:22 PM, on 12/15/2010
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16575)
Boot mode: Safe mode with network support

Running processes:
C:\Windows\Explorer.EXE
C:\Users\Daana\HijackThis.exe
C:\Program Files\Mozilla Firefox\firefox.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshibadirect.com/dpdstart
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:59274
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [Camera Assistant Software] "C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe"
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
O4 - HKLM\..\Run: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
O4 - HKLM\..\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
O4 - HKLM\..\Run: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1197346253\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [BrMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [AutoStartNPSAgent] C:\Program Files\Samsung\Samsung New PC Studio\NPSAgent.exe
O4 - HKCU\..\Run: [arbhtjor] C:\Users\Daana\AppData\Local\Temp\olbuvmfse\iciylnuaffm.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Free YouTube Download - C:\Users\Daana\AppData\Roaming\DVDVideoSoftIEHelpers\youtubedownload.htm
O8 - Extra context menu item: Free YouTube to Mp3 Converter - C:\Users\Daana\AppData\Roaming\DVDVideoSoftIEHelpers\youtubetomp3.htm
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei-3/WebfettiInitialSetup1.0.1.0.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo1.walgreens.com/WalgreensActivia.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/FacebookPhotoUploader3.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O16 - DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} (Facebook Photo Uploader 4) - http://upload.facebook.com/controls/FacebookPhotoUploader4_5.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: FsUsbExService - Teruten - C:\Windows\system32\FsUsbExService.Exe
O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate1c9af58acf21960) (gupdate1c9af58acf21960) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe
O23 - Service: OpenCASE Media Agent - ExtendMedia Inc. - C:\Program Files\OpenCase\OpenCASE Media Agent\MediaAgent.exe
O23 - Service: pinger - Unknown owner - C:\Toshiba\IVP\ISM\pinger.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Unknown owner - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe (file missing)
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Swupdtmr - Unknown owner - c:\Toshiba\IVP\swupdate\swupdtmr.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 9980 bytes
***************************************

Please get back to me asap, I don't know how to fix this problem, and remove the virus. As of right now I can only access programs through Safe Mode w/Networking (as stated earlier).

Thanks

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#2 fireman4it

fireman4it

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Posted 15 December 2010 - 05:31 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


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#3 toshman

toshman
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Posted 15 December 2010 - 05:53 PM

My problem has not changed since my first post.

I ran the DDS as requested, and this is what I got (the attach txt is in a zipped folder at the end of this post):


DDS (Ver_10-12-12.02) - NTFSx86 NETWORK
Run by Daana at 14:45:53.39 on Wed 12/15/2010
Internet Explorer: 7.0.6000.16575 BrowserJavaVersion: 1.6.0_14
Microsoft® Windows Vista™ Home Premium 6.0.6000.0.1252.1.1033.18.1013.422 [GMT -8:00]


============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\Explorer.EXE
C:\Users\Daana\HijackThis.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Windows\servicing\TrustedInstaller.exe
C:\Users\Daana\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
mDefault_Page_URL = hxxp://www.toshibadirect.com/dpdstart
uInternet Settings,ProxyOverride = <local>
uInternet Settings,ProxyServer = http=127.0.0.1:59274
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5805.1910\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {D3DEE18F-DB64-4BEB-9FF1-E1F0A5033E4A} - No File
uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\TOSCDSPD.exe
uRun: [Aim6]
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [AutoStartNPSAgent] c:\program files\samsung\samsung new pc studio\NPSAgent.exe
uRun: [arbhtjor] c:\users\daana\appdata\local\temp\olbuvmfse\iciylnuaffm.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Camera Assistant Software] "c:\program files\camera assistant software for toshiba\traybar.exe"
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [NDSTray.exe] NDSTray.exe
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
mRun: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
mRun: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
mRun: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [HostManager] c:\program files\common files\aol\1197346253\ee\AOLSoftware.exe
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [NPSStartup]
mRun: [BrMfcWnd] c:\program files\brother\brmfcmon\BrMfcWnd.exe /AUTORUN
mRun: [ControlCenter3] c:\program files\brother\controlcenter3\brctrcen.exe /autorun
StartupFolder: c:\users\daana\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office12\EXCEL.EXE/3000
IE: Free YouTube Download - c:\users\daana\appdata\roaming\dvdvideosoftiehelpers\youtubedownload.htm
IE: Free YouTube to Mp3 Converter - c:\users\daana\appdata\roaming\dvdvideosoftiehelpers\youtubetomp3.htm
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~4\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - hxxp://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei-3/WebfettiInitialSetup1.0.1.0.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photo1.walgreens.com/WalgreensActivia.cab
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1006.cab
DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader3.cab
DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://www.adobe.com/products/acrobat/nos/gp.cab
DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader4_5.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\users\daana\appdata\roaming\mozilla\firefox\profiles\x4wjjg7d.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig
FF - component: c:\users\daana\appdata\roaming\mozilla\firefox\profiles\x4wjjg7d.default\extensions\{872b5b88-9db5-4310-bdd0-ac189557e5f5}\components\FFExternalAlert.dll
FF - component: c:\users\daana\appdata\roaming\mozilla\firefox\profiles\x4wjjg7d.default\extensions\{872b5b88-9db5-4310-bdd0-ac189557e5f5}\components\RadioWMPCore.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\sony\media go\npmediago.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - plugin: c:\users\daana\appdata\roaming\mozilla\firefox\profiles\x4wjjg7d.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp071303000006.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - Ext: Move Media Player: moveplayer@movenetworks.com - %profile%\extensions\moveplayer@movenetworks.com
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: WOT: {a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7} - %profile%\extensions\{a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}
FF - Ext: DVDVideoSoftTB Toolbar: {872b5b88-9db5-4310-bdd0-ac189557e5f5} - %profile%\extensions\{872b5b88-9db5-4310-bdd0-ac189557e5f5}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: XULRunner: {6F10B32D-22B5-4A10-947A-0922A9E5610D} - c:\users\daana\appdata\local\{6F10B32D-22B5-4A10-947A-0922A9E5610D}

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============

R3 FwLnk;FwLnk Driver;c:\windows\system32\drivers\FwLnk.sys [2007-2-28 7168]
S2 FsUsbExService;FsUsbExService;c:\windows\system32\FsUsbExService.Exe [2010-7-10 233472]
S2 gupdate1c9af58acf21960;Google Update Service (gupdate1c9af58acf21960);c:\program files\google\update\GoogleUpdate.exe [2009-3-27 133104]
S2 OpenCASE Media Agent;OpenCASE Media Agent;c:\program files\opencase\opencase media agent\MediaAgent.exe [2008-8-5 835208]
S2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-1-7 24652]
S3 FsUsbExDisk;FsUsbExDisk;c:\windows\system32\FsUsbExDisk.Sys [2010-7-10 36608]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2007-2-28 30192]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
S4 msvsmon80;Visual Studio 2005 Remote Debugger;c:\program files\microsoft visual studio 8\common7\ide\remote debugger\x86\msvsmon.exe [2005-9-23 2799808]

=============== Created Last 30 ================

2010-12-15 22:45:43 624128 ----a-w- c:\users\daana\dds.scr
2010-12-15 21:32:39 16409960 ----a-w- c:\users\daana\spybotsd162.exe
2010-12-14 09:32:33 6273872 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{5cb704ba-6d37-45fb-a380-2a45b3db6d5b}\mpengine.dll
2010-12-13 02:13:50 -------- d-----w- c:\users\daana\No Mercy (Deluxe Edition) (2010)
2010-12-12 05:59:29 6941181 ----a-w- c:\users\daana\DjVuLibre+DjView-3.5.23b+4.6-Setup.exe
2010-11-26 23:57:53 2790864 ----a-w- c:\users\daana\install_flash_player.exe

==================== Find3M ====================

2010-11-07 19:03:06 4236872 ----a-w- c:\users\daana\veetle-0.9.18.exe
2010-10-19 18:41:44 222080 ------w- c:\windows\system32\MpSigStub.exe
2010-09-24 02:28:08 388608 ----a-w- c:\users\daana\HijackThis.exe

============= FINISH: 14:47:47.87 ===============




Please and thanks again for any help.Attached File  Attachtxt.zip   2.46KB   0 downloads

Edited by toshman, 15 December 2010 - 05:55 PM.


#4 fireman4it

fireman4it

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Posted 15 December 2010 - 06:27 PM

Hello toshman,
  • Welcome to Bleeping Computer.
  • My name is fireman4it and I will be helping you with your Malware problem.

    Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
  • Finally, please reply using the Posted Image button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.

1.
Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". This changed from what we know in 2006 read this article:

http://www.clickz.com/news/article.php/3561546

I suggest you remove the program now. Click on start > run > and then paste the following into the "open" field: appwiz.cpl and press OK. From within Add or Remove Programs uninstall the following if they exist: Viewpoint, Viewpoint Manager, Viewpoint Media Player.

2.
Download and Run RKill
  • Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4
  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply

3.
Install Recovery Console and Run ComboFix

This tool is not a toy. If used the wrong way you could trash your computer. Please use only under direction of a Helper. If you decide to do so anyway, please do not blame me or ComboFix.

Download Combofix from any of the links below, and save it to your desktop.

Link 1
Link 2
  • Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.
  • Close any open windows, including this one.
  • Double click onPosted Image ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • If you did not have it installed, you will see the prompt below. Choose YES.
  • Posted Image
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Note:The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you
should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

    Posted Image
  • Click on Yes, to continue scanning for malware.
  • When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).
Leave your computer alone while ComboFix is running.
ComboFix will restart your computer if malware is found; allow it to do so.


Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.


Things to include in your next reply::
Combofix.txt
How is your machine running now?

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


  userbar_eis_500.gif

If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#5 toshman

toshman
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Posted 15 December 2010 - 09:10 PM

Hi,

I completed step 1. and step 2. as asked in your latest post. I removed the Viewpoint program, and I ran RKill.

this is what came up after the RKill:

This log file is located at C:\rkill.log.
Please post this only if requested to by the person helping you.
Otherwise you can close this log when you wish.

Rkill was run on 12/15/2010 at 18:05:58.
Operating System: Windows Vista ™ Home Premium


Processes terminated by Rkill or while it was running:


Rkill completed on 12/15/2010 at 18:06:00.


However, in your instructions you said the screeen would go black and blink, but it didn't. A small black box came up, and then the above text appeared. Is this supposed to happen?

Also, for the Combofix step (step 3.) is there another way to get rid of the virus besides this way? I worry that I might mess up my computer as warned in the step.

#6 fireman4it

fireman4it

    Bleepin' Fireman


  • Malware Response Team
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Posted 15 December 2010 - 10:19 PM

Hello,

Also, for the Combofix step (step 3.) is there another way to get rid of the virus besides this way? I worry that I might mess up my computer as warned in the step.

This tool is not a toy. If used the wrong way you could trash your computer. Please use only under direction of a Helper. If you decide to do so anyway, please do not blame me or ComboFix.

The key word there is "helper" or Malware removal expert". The tool can only harm your machine if used incorrectly.

I'm using Combofix because of the infection you have.

Rkill ran ok. Go ahead and proceed with combofix

Edited by fireman4it, 15 December 2010 - 10:20 PM.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#7 toshman

toshman
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Posted 15 December 2010 - 10:45 PM

one more question before I run combofix. Do I need to disable my Windows Firewall as well for combofix to run properly?

#8 fireman4it

fireman4it

    Bleepin' Fireman


  • Malware Response Team
  • 13,505 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Greenup, Ill USA
  • Local time:01:49 PM

Posted 15 December 2010 - 11:13 PM

Hello,

Good question! Yes, I would disable it then enable it after you run Combofix.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


  userbar_eis_500.gif

If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#9 toshman

toshman
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  • Members
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  • Local time:10:49 AM

Posted 16 December 2010 - 12:00 AM

Hi,

I ran the combofix program. It seems to have worked since the fake anti-virus pop up is gone. My internet is working fine, and my other programs are also ok, afaik. Here is an attachment of the log combofix left me with: Attached File  log.txt   10.96KB   1 downloads

And here it is again:

ComboFix 10-12-15.04 - Daana 12/15/2010 20:28:46.1.2 - x86 NETWORK
Microsoft® Windows Vista™ Home Premium 6.0.6000.0.1252.1.1033.18.1013.584 [GMT -8:00]
Running from: c:\users\Daana\ComboFix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\users\Daana\AppData\Local\{6F10B32D-22B5-4A10-947A-0922A9E5610D}
c:\users\Daana\AppData\Local\{6F10B32D-22B5-4A10-947A-0922A9E5610D}\chrome.manifest
c:\users\Daana\AppData\Local\{6F10B32D-22B5-4A10-947A-0922A9E5610D}\chrome\content\_cfg.js
c:\users\Daana\AppData\Local\{6F10B32D-22B5-4A10-947A-0922A9E5610D}\chrome\content\overlay.xul
c:\users\Daana\AppData\Local\{6F10B32D-22B5-4A10-947A-0922A9E5610D}\install.rdf
c:\users\Daana\AppData\Local\wicpMR.dll.bak
c:\users\Daana\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Security Tool.lnk
c:\users\Daana\ComboFix.exe
c:\users\Daana\dds.scr
c:\users\Daana\DjVuLibre+DjView-3.5.23b+4.6-Setup.exe
c:\users\Daana\rkill.scr
c:\windows\Downloaded Program Files\f3initialsetup1.0.1.0.inf
c:\windows\system32\spool\prtprocs\w32x86\ppbiPr.dll

.
((((((((((((((((((((((((( Files Created from 2010-11-16 to 2010-12-16 )))))))))))))))))))))))))))))))
.

2010-12-16 04:39 . 2010-12-16 04:39 -------- d-----w- c:\users\Guest\AppData\Local\temp
2010-12-16 04:39 . 2010-12-16 04:40 -------- d-----w- c:\users\Daana\AppData\Local\temp
2010-12-16 04:39 . 2010-12-16 04:39 -------- d-----w- c:\users\Default\AppData\Local\temp
2010-12-15 21:32 . 2010-12-15 21:33 16409960 ----a-w- c:\users\Daana\spybotsd162.exe
2010-12-14 09:32 . 2010-11-10 04:33 6273872 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Windows Defender\Definition Updates\{5CB704BA-6D37-45FB-A380-2A45B3DB6D5B}\mpengine.dll
2010-12-13 02:13 . 2010-12-13 02:22 -------- d-----w- c:\users\Daana\No Mercy (Deluxe Edition) (2010)
2010-11-26 23:57 . 2010-11-26 23:58 2790864 ----a-w- c:\users\Daana\install_flash_player.exe

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-11-07 19:03 . 2010-11-07 19:02 4236872 ----a-w- c:\users\Daana\veetle-0.9.18.exe
2010-10-19 18:41 . 2009-10-04 20:08 222080 ------w- c:\windows\system32\MpSigStub.exe
2010-09-24 02:28 . 2010-09-24 02:26 388608 ----a-w- c:\users\Daana\HijackThis.exe
2010-09-23 23:13 . 2010-09-23 23:13 0 ----a-w- c:\users\Daana\AppData\Local\Hcatuwusehi.bin
2009-05-13 21:55 . 2009-05-13 21:55 1044480 ----a-w- c:\program files\mozilla firefox\plugins\libdivx.dll
2009-05-13 21:55 . 2009-05-13 21:55 200704 ----a-w- c:\program files\mozilla firefox\plugins\ssldivx.dll
2010-07-09 17:01 . 2010-07-09 17:02 119808 ----a-w- c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TOSCDSPD"="c:\program files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe" [2006-11-10 417792]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-01-16 39408]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-11-02 201728]
"AutoStartNPSAgent"="c:\program files\Samsung\Samsung New PC Studio\NPSAgent.exe" [2009-03-06 98304]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-01-31 131072]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-01-31 151552]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-01-31 126976]
"Camera Assistant Software"="c:\program files\Camera Assistant Software for Toshiba\traybar.exe" [2007-02-13 405504]
"RtHDVCpl"="RtHDVCpl.exe" [2007-02-07 4374528]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-02-02 835584]
"NDSTray.exe"="NDSTray.exe" [BU]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2010-07-09 30192]
"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2006-10-25 210472]
"HostManager"="c:\program files\Common Files\AOL\1197346253\ee\AOLSoftware.exe" [2006-09-26 50736]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2009-08-13 177440]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-05-21 148888]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-28 35696]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-11-11 417792]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-11-13 141600]
"BrMfcWnd"="c:\program files\Brother\Brmfcmon\BrMfcWnd.exe" [2008-05-29 1085440]
"ControlCenter3"="c:\program files\Brother\ControlCenter3\brctrcen.exe" [2007-12-22 86016]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"GrpConv"="grpconv -o" [X]

c:\users\Daana\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2006-10-26 98632]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
McAfee Security Scan Plus.lnk - c:\program files\McAfee Security Scan\2.0.181\SSScheduler.exe [2010-1-15 255536]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [1999-2-17 65588]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Google\GOOGLE~1\GOEC62~1.DLL

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware]
"DisableMonitoring"=dword:00000001

R2 FsUsbExService;FsUsbExService;c:\windows\system32\FsUsbExService.Exe [2009-02-19 233472]
R2 gupdate1c9af58acf21960;Google Update Service (gupdate1c9af58acf21960);c:\program files\Google\Update\GoogleUpdate.exe [2009-03-28 133104]
R2 OpenCASE Media Agent;OpenCASE Media Agent;c:\program files\OpenCase\OpenCASE Media Agent\MediaAgent.exe [2008-08-05 835208]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [x]
R3 FsUsbExDisk;FsUsbExDisk;c:\windows\system32\FsUsbExDisk.SYS [2009-02-19 36608]
R3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [2010-07-09 30192]
R3 IO_Memory;IO_Memory;c:\windows\SYSTEM32\SYSPREP\Drivers\ioport.sys [x]
R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\2.0.181\McCHSvc.exe [2010-01-15 227232]
R4 msvsmon80;Visual Studio 2005 Remote Debugger;c:\program files\Microsoft Visual Studio 8\Common7\IDE\Remote Debugger\x86\msvsmon.exe [2005-09-23 2799808]
S3 FwLnk;FwLnk Driver;c:\windows\system32\DRIVERS\FwLnk.sys [2006-11-20 7168]


--- Other Services/Drivers In Memory ---

*NewlyCreated* - ECACHE
.
Contents of the 'Scheduled Tasks' folder

2010-12-16 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-03-28 03:49]

2010-12-15 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-03-28 03:49]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = <local>
uInternet Settings,ProxyServer = http=127.0.0.1:59274
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office12\EXCEL.EXE/3000
IE: Free YouTube Download - c:\users\Daana\AppData\Roaming\DVDVideoSoftIEHelpers\youtubedownload.htm
IE: Free YouTube to Mp3 Converter - c:\users\Daana\AppData\Roaming\DVDVideoSoftIEHelpers\youtubetomp3.htm
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
FF - ProfilePath - c:\users\Daana\AppData\Roaming\Mozilla\Firefox\Profiles\x4wjjg7d.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - Ext: Move Media Player: moveplayer@movenetworks.com - %profile%\extensions\moveplayer@movenetworks.com
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: WOT: {a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7} - %profile%\extensions\{a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}
FF - Ext: DVDVideoSoftTB Toolbar: {872b5b88-9db5-4310-bdd0-ac189557e5f5} - %profile%\extensions\{872b5b88-9db5-4310-bdd0-ac189557e5f5}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - user.js: yahoo.homepage.dontask - true
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-Aim6 - (no file)
HKLM-Run-TPwrMain - %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
HKLM-Run-HSON - %ProgramFiles%\TOSHIBA\TBS\HSON.exe
HKLM-Run-SmoothView - %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
HKLM-Run-00TCrdMain - %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
HKLM-Run-NPSStartup - (no file)
HKLM-RunOnce-<NO NAME> - (no file)



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-12-15 20:40
Windows 6.0.6000 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKCU\Software\Microsoft\Windows\CurrentVersion\Run
TOSCDSPD = c:\program files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe?/i????????q????????8???p?????????

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2010-12-15 20:46:51
ComboFix-quarantined-files.txt 2010-12-16 04:46

Pre-Run: 37,589,315,584 bytes free
Post-Run: 39,369,904,128 bytes free

- - End Of File - - 9180136E478B0509125B0186E12CDB54

*************************



How does it look? Is there anything else I should do to finish solving my problem? Thanks

#10 fireman4it

fireman4it

    Bleepin' Fireman


  • Malware Response Team
  • 13,505 posts
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  •  
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  • Location:Greenup, Ill USA
  • Local time:01:49 PM

Posted 16 December 2010 - 12:10 AM

Hello,

I see a few leftovers. We will script those out and run a few other scans to make sure your clean.

1.
We need to run a CFScript.

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the codebox below into it:

File::
c:\users\Daana\AppData\Local\Hcatuwusehi.bin

DDS::
uInternet Settings,ProxyOverride = <local>
uInternet Settings,ProxyServer = http=127.0.0.1:59274

Reglockdel::
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000]

Save this as CFScript.txt, in the same location as ComboFix.exe


Posted Image

Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.


2.
Please download Malwarebytes Anti-Malware (v1.44) and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


3.
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image
Note for Vista Users: Eset is compatible but Internet Explorer must be run as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.)
Posted Image
You can refer to this short video by: neomage
**Note**
To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan.

Things to include in your next reply::
Combofix.txt
MBAM log
Eset log
A new DDS log
How is your machine running now?

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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#11 toshman

toshman
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:10:49 AM

Posted 16 December 2010 - 03:36 AM

Hi,

I've done all of what was asked.

Here's the (new) combofix log:

ComboFix 10-12-15.06 - Daana 12/15/2010 21:31:02.1.2 - x86 NETWORK
Microsoft® Windows Vista™ Home Premium 6.0.6000.0.1252.1.1033.18.1013.625 [GMT -8:00]
Running from: c:\users\Daana\ComboFix.exe
Command switches used :: c:\users\Daana\CFScript.txt

FILE ::
"c:\users\Daana\AppData\Local\Hcatuwusehi.bin"
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\users\Daana\AppData\Local\Hcatuwusehi.bin
c:\users\Daana\ComboFix.exe

.
((((((((((((((((((((((((( Files Created from 2010-11-16 to 2010-12-16 )))))))))))))))))))))))))))))))
.

2010-12-16 05:43 . 2010-12-16 05:43 -------- d-----w- c:\users\Guest\AppData\Local\temp
2010-12-16 05:43 . 2010-12-16 05:43 -------- d-----w- c:\users\Default\AppData\Local\temp
2010-12-16 05:43 . 2010-12-16 05:43 -------- d-----w- c:\users\Daana\AppData\Local\temp
2010-12-15 21:32 . 2010-12-15 21:33 16409960 ----a-w- c:\users\Daana\spybotsd162.exe
2010-12-14 09:32 . 2010-11-10 04:33 6273872 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Windows Defender\Definition Updates\{5CB704BA-6D37-45FB-A380-2A45B3DB6D5B}\mpengine.dll
2010-12-13 02:13 . 2010-12-13 02:22 -------- d-----w- c:\users\Daana\No Mercy (Deluxe Edition) (2010)
2010-11-26 23:57 . 2010-11-26 23:58 2790864 ----a-w- c:\users\Daana\install_flash_player.exe

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-11-07 19:03 . 2010-11-07 19:02 4236872 ----a-w- c:\users\Daana\veetle-0.9.18.exe
2010-10-19 18:41 . 2009-10-04 20:08 222080 ------w- c:\windows\system32\MpSigStub.exe
2010-09-24 02:28 . 2010-09-24 02:26 388608 ----a-w- c:\users\Daana\HijackThis.exe
2009-05-13 21:55 . 2009-05-13 21:55 1044480 ----a-w- c:\program files\mozilla firefox\plugins\libdivx.dll
2009-05-13 21:55 . 2009-05-13 21:55 200704 ----a-w- c:\program files\mozilla firefox\plugins\ssldivx.dll
2010-07-09 17:01 . 2010-07-09 17:02 119808 ----a-w- c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TOSCDSPD"="c:\program files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe" [2006-11-10 417792]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-01-16 39408]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-11-02 201728]
"AutoStartNPSAgent"="c:\program files\Samsung\Samsung New PC Studio\NPSAgent.exe" [2009-03-06 98304]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-01-31 131072]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-01-31 151552]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-01-31 126976]
"Camera Assistant Software"="c:\program files\Camera Assistant Software for Toshiba\traybar.exe" [2007-02-13 405504]
"RtHDVCpl"="RtHDVCpl.exe" [2007-02-07 4374528]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-02-02 835584]
"NDSTray.exe"="NDSTray.exe" [BU]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2010-07-09 30192]
"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2006-10-25 210472]
"HostManager"="c:\program files\Common Files\AOL\1197346253\ee\AOLSoftware.exe" [2006-09-26 50736]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2009-08-13 177440]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-05-21 148888]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-28 35696]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-11-11 417792]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-11-13 141600]
"BrMfcWnd"="c:\program files\Brother\Brmfcmon\BrMfcWnd.exe" [2008-05-29 1085440]
"ControlCenter3"="c:\program files\Brother\ControlCenter3\brctrcen.exe" [2007-12-22 86016]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"GrpConv"="grpconv -o" [X]

c:\users\Daana\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2006-10-26 98632]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
McAfee Security Scan Plus.lnk - c:\program files\McAfee Security Scan\2.0.181\SSScheduler.exe [2010-1-15 255536]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [1999-2-17 65588]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Google\GOOGLE~1\GOEC62~1.DLL

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware]
"DisableMonitoring"=dword:00000001

R2 FsUsbExService;FsUsbExService;c:\windows\system32\FsUsbExService.Exe [2009-02-19 233472]
R2 gupdate1c9af58acf21960;Google Update Service (gupdate1c9af58acf21960);c:\program files\Google\Update\GoogleUpdate.exe [2009-03-28 133104]
R2 OpenCASE Media Agent;OpenCASE Media Agent;c:\program files\OpenCase\OpenCASE Media Agent\MediaAgent.exe [2008-08-05 835208]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [x]
R3 FsUsbExDisk;FsUsbExDisk;c:\windows\system32\FsUsbExDisk.SYS [2009-02-19 36608]
R3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [2010-07-09 30192]
R3 IO_Memory;IO_Memory;c:\windows\SYSTEM32\SYSPREP\Drivers\ioport.sys [x]
R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\2.0.181\McCHSvc.exe [2010-01-15 227232]
R4 msvsmon80;Visual Studio 2005 Remote Debugger;c:\program files\Microsoft Visual Studio 8\Common7\IDE\Remote Debugger\x86\msvsmon.exe [2005-09-23 2799808]
S3 FwLnk;FwLnk Driver;c:\windows\system32\DRIVERS\FwLnk.sys [2006-11-20 7168]


--- Other Services/Drivers In Memory ---

*NewlyCreated* - ECACHE
.
Contents of the 'Scheduled Tasks' folder

2010-12-16 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-03-28 03:49]

2010-12-15 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-03-28 03:49]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office12\EXCEL.EXE/3000
IE: Free YouTube Download - c:\users\Daana\AppData\Roaming\DVDVideoSoftIEHelpers\youtubedownload.htm
IE: Free YouTube to Mp3 Converter - c:\users\Daana\AppData\Roaming\DVDVideoSoftIEHelpers\youtubetomp3.htm
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
FF - ProfilePath - c:\users\Daana\AppData\Roaming\Mozilla\Firefox\Profiles\x4wjjg7d.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - Ext: Move Media Player: moveplayer@movenetworks.com - %profile%\extensions\moveplayer@movenetworks.com
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: WOT: {a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7} - %profile%\extensions\{a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}
FF - Ext: DVDVideoSoftTB Toolbar: {872b5b88-9db5-4310-bdd0-ac189557e5f5} - %profile%\extensions\{872b5b88-9db5-4310-bdd0-ac189557e5f5}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - user.js: yahoo.homepage.dontask - true
.
- - - - ORPHANS REMOVED - - - -

HKLM-RunOnce-<NO NAME> - (no file)



**************************************************************************
scanning hidden processes ...

scanning hidden autostart entries ...

HKCU\Software\Microsoft\Windows\CurrentVersion\Run
TOSCDSPD = c:\program files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe?/i????????q????????8???p?????????

scanning hidden files ...

scan completed successfully
hidden files:

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2010-12-15 21:48:22
ComboFix-quarantined-files.txt 2010-12-16 05:48
ComboFix2.txt 2010-12-16 04:46

Pre-Run: 39,355,363,328 bytes free
Post-Run: 39,314,075,648 bytes free

- - End Of File - - 2D4A8928925BCB960BCF9E64F059DC2B

****************

Here's the mbam log:

Malwarebytes' Anti-Malware 1.50
www.malwarebytes.org

Database version: 5325

Windows 6.0.6000 (Safe Mode)
Internet Explorer 7.0.6000.16575

12/15/2010 10:10:28 PM
mbam-log-2010-12-15 (22-10-28).txt

Scan type: Quick scan
Objects scanned: 158488
Time elapsed: 3 minute(s), 18 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Typelib\{D518921A-4A03-425E-9873-B9A71756821E} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{CF54BE1C-9359-4395-8533-1657CF209CFE} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

*************

Here's the eset log:

C:\ProgramData\AOL Downloads\triton_suite_install\6.1.41.2\setup.exe probably a variant of Win32/Agent.HZHBURL trojan cleaned by deleting - quarantined
C:\Qoobox\Quarantine\C\Users\Daana\AppData\Local\wicpMR.dll.bak.vir a variant of Win32/Kryptik.GXJ trojan cleaned by deleting - quarantined
C:\Users\Daana\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\31\743fee9f-24d47e8b multiple threats deleted - quarantined
C:\Users\Daana\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\34\187b0ca2-78809a62 probably a variant of Win32/Agent.FPEXZHL trojan deleted - quarantined
C:\Users\Daana\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\43\752509ab-6ef26206 probably a variant of Win32/Agent.HRYTTOE trojan deleted - quarantined
C:\Users\Daana\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\47\31110f2f-65810b8c multiple threats deleted - quarantined
C:\Users\Daana\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\61\384ba27d-64a9e363 probably a variant of Win32/Agent.FXHNPDJ trojan deleted - quarantined
C:\Users\Daana\backups\backup-20100923-195116-133.dll Win32/Toolbar.MyWebSearch application cleaned by deleting - quarantined
C:\Users\Guest\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\18\7845b2d2-6ddd7a6c a variant of Java/TrojanDownloader.Agent.NAN trojan deleted - quarantined
C:\Users\Guest\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\19\79571f53-307a0631 probably a variant of Win32/Agent.FQRCZBA trojan deleted - quarantined

*****************

Here's the (new) dds log:


DDS (Ver_10-12-12.02) - NTFSx86 NETWORK
Run by Daana at 0:33:41.96 on Thu 12/16/2010
Internet Explorer: 7.0.6000.16575 BrowserJavaVersion: 1.6.0_14
Microsoft® Windows Vista™ Home Premium 6.0.6000.0.1252.1.1033.18.1013.352 [GMT -8:00]


============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\Explorer.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\Daana\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5805.1910\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {D3DEE18F-DB64-4BEB-9FF1-E1F0A5033E4A} - No File
uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\TOSCDSPD.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [AutoStartNPSAgent] c:\program files\samsung\samsung new pc studio\NPSAgent.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Camera Assistant Software] "c:\program files\camera assistant software for toshiba\traybar.exe"
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [NDSTray.exe] NDSTray.exe
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [HostManager] c:\program files\common files\aol\1197346253\ee\AOLSoftware.exe
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [BrMfcWnd] c:\program files\brother\brmfcmon\BrMfcWnd.exe /AUTORUN
mRun: [ControlCenter3] c:\program files\brother\controlcenter3\brctrcen.exe /autorun
mRunOnce: [<NO NAME>]
mRunOnce: [GrpConv] grpconv -o
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
StartupFolder: c:\users\daana\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office12\EXCEL.EXE/3000
IE: Free YouTube Download - c:\users\daana\appdata\roaming\dvdvideosoftiehelpers\youtubedownload.htm
IE: Free YouTube to Mp3 Converter - c:\users\daana\appdata\roaming\dvdvideosoftiehelpers\youtubetomp3.htm
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~4\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photo1.walgreens.com/WalgreensActivia.cab
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1006.cab
DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader3.cab
DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://www.adobe.com/products/acrobat/nos/gp.cab
DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader4_5.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\users\daana\appdata\roaming\mozilla\firefox\profiles\x4wjjg7d.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig
FF - component: c:\users\daana\appdata\roaming\mozilla\firefox\profiles\x4wjjg7d.default\extensions\{872b5b88-9db5-4310-bdd0-ac189557e5f5}\components\FFExternalAlert.dll
FF - component: c:\users\daana\appdata\roaming\mozilla\firefox\profiles\x4wjjg7d.default\extensions\{872b5b88-9db5-4310-bdd0-ac189557e5f5}\components\RadioWMPCore.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\sony\media go\npmediago.dll
FF - plugin: c:\users\daana\appdata\roaming\mozilla\firefox\profiles\x4wjjg7d.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp071303000006.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - Ext: Move Media Player: moveplayer@movenetworks.com - %profile%\extensions\moveplayer@movenetworks.com
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: WOT: {a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7} - %profile%\extensions\{a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}
FF - Ext: DVDVideoSoftTB Toolbar: {872b5b88-9db5-4310-bdd0-ac189557e5f5} - %profile%\extensions\{872b5b88-9db5-4310-bdd0-ac189557e5f5}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true

============= SERVICES / DRIVERS ===============

R3 FwLnk;FwLnk Driver;c:\windows\system32\drivers\FwLnk.sys [2007-2-28 7168]
S2 FsUsbExService;FsUsbExService;c:\windows\system32\FsUsbExService.Exe [2010-7-10 233472]
S2 gupdate1c9af58acf21960;Google Update Service (gupdate1c9af58acf21960);c:\program files\google\update\GoogleUpdate.exe [2009-3-27 133104]
S2 OpenCASE Media Agent;OpenCASE Media Agent;c:\program files\opencase\opencase media agent\MediaAgent.exe [2008-8-5 835208]
S2 Viewpoint Manager Service;Viewpoint Manager Service;"c:\program files\viewpoint\common\viewpointservice.exe" --> c:\program files\viewpoint\common\ViewpointService.exe [?]
S3 FsUsbExDisk;FsUsbExDisk;c:\windows\system32\FsUsbExDisk.Sys [2010-7-10 36608]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2007-2-28 30192]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
S4 msvsmon80;Visual Studio 2005 Remote Debugger;c:\program files\microsoft visual studio 8\common7\ide\remote debugger\x86\msvsmon.exe [2005-9-23 2799808]

=============== Created Last 30 ================

2010-12-16 08:32:18 624128 ----a-w- c:\users\daana\dds.scr
2010-12-16 06:14:20 -------- d-----w- c:\program files\ESET
2010-12-16 06:04:07 -------- d-----w- c:\users\daana\appdata\roaming\Malwarebytes
2010-12-16 06:03:19 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-12-16 06:03:19 -------- d-----w- c:\progra~2\Malwarebytes
2010-12-16 06:03:16 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-12-16 06:03:16 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-12-16 06:01:13 7622280 ----a-w- c:\users\daana\mbam-setup.exe
2010-12-16 05:48:23 -------- d-----w- c:\users\daana\appdata\local\temp
2010-12-16 05:47:44 -------- d-sh--w- C:\$RECYCLE.BIN
2010-12-16 05:28:39 -------- d-----w- C:\ComboFix
2010-12-16 04:23:41 98816 ----a-w- c:\windows\sed.exe
2010-12-16 04:23:41 89088 ----a-w- c:\windows\MBR.exe
2010-12-16 04:23:41 256512 ----a-w- c:\windows\PEV.exe
2010-12-16 04:23:41 161792 ----a-w- c:\windows\SWREG.exe
2010-12-15 21:32:39 16409960 ----a-w- c:\users\daana\spybotsd162.exe
2010-12-14 09:32:33 6273872 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{5cb704ba-6d37-45fb-a380-2a45b3db6d5b}\mpengine.dll
2010-12-13 02:13:50 -------- d-----w- c:\users\daana\No Mercy (Deluxe Edition) (2010)
2010-11-26 23:57:53 2790864 ----a-w- c:\users\daana\install_flash_player.exe

==================== Find3M ====================

2010-11-07 19:03:06 4236872 ----a-w- c:\users\daana\veetle-0.9.18.exe
2010-10-19 18:41:44 222080 ------w- c:\windows\system32\MpSigStub.exe
2010-09-24 02:28:08 388608 ----a-w- c:\users\daana\HijackThis.exe

============= FINISH: 0:35:09.05 ===============



**********

So far my computer is working fine. But I dont know as mucha botu computers, that's why I'm here. Is there anything wrong still? Or that I may need to fix/scan?

Thanks

EDIT: here's the attachment from teh DDS log: Attached File  DDSattachment2.zip   2.48KB   1 downloads

Edited by toshman, 16 December 2010 - 03:39 AM.


#12 fireman4it

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Posted 16 December 2010 - 06:24 PM

Hello toshman,

1.
Your version of Adobe Reader is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Adobe components and update:
  • Download the latest version of Adobe Reader Version 10.0 and save it to your desktop.
  • Uncheck the "Free McAfee Security plan Plus" option or any other Toolbar you are offered
  • Click the download button at the bottom.
  • If you use Internet Explorer and do not wish to install the ActiveX element, simply click on the click here to download link on the next page.
  • Remove all older version of Adobe Reader: Go to Add/remove and uninstall all versions of Adobe Reader, Acrobat Reader and Adobe Acrobat.
    If you are unsure of how to use Add or Remove Programs, the please see this tutorial:How To Remove An Installed Program From Your Computer
  • Then from your desktop double-click on Adobe Reader to install the newest version.
    If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the "Adobe Setup - Welcome" window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
  • Once the installation is finished, go here: Adobe Update Page and scroll down to UPDATES/PROGRAMS. From there download: Adobe Reader 10 update - multiple languages and save it to your desktop.
  • Double-click the file AdbeRdrUpd932_all_incr.msp on your desktop to start installing the update and follow the prompts.
  • Once the update is done click Exit.
Your Adobe Reader is now up to date!

2.
Important Note: Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Drive-by Trojan preying on out-of-date Java installations
Ghosts of Java Haunt UsersPlease follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Look for "JDK 6 Update 22 (JDK or JRE)".
  • Click the "Download JRE" button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "I agree to the Java SE...License Agreement".
  • Click Continue and the page will refresh.
  • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Posted Image > Control Panel, double-click on Add/Remove Programs or Programs and Features in Vista/Windows 7 and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u22-windows-i586.exe to install the newest version.
  • If using Windows 7 or Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
-- Starting with Java 6u10, the uninstaller incorporated in each new release uses Enhanced Auto update to automatically remove the previous version when updating to a later update release. It will not remove older versions, so they will need to be removed manually.
-- Java is updated frequently. If you want to be automatically notified of future updates, just turn on the Java Automatic Update feature and you will not have to remember to update when Java releases a new version.


Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications but it's not necessary.
To disable the JQS service if you don't want to use it:
  • Go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter.
  • Click Ok and reboot your computer.


3.
Uninstall Combofix
  • Make sure that Combofix.exe that you downloaded is on your Desktop but Do not run it!
    o *If it is not on your Desktop, the below will not work.
  • Click on Posted Image then Run....
  • Now copy & paste the green bolded text in the run-box and click OK.

    ComboFix /Uninstall

    Posted Image

    <Notice the space between the "x" and "/".> <--- It needs to be there
    Windows Vista users: Press the Windows Key + R to bring the Run... Command and then from there you can add in the Combofix /Uninstall

  • Please advise if this step is missed for any reason as it performs some important actions:
    "This will uninstall Combofix, delete its related folders and files, reset your clock settings, hide file extensions, hide the system/hidden files and resets System Restore again.
    It also makes a clean Restore Point and flashes all the old restore points in order to prevent possible reinfection from an old one through system restore".


4.
Congratulations! You now appear clean! :cool:

Are things running okay? Do you have any more questions?

System Still Slow?
You may wish to try StartupLite. Simply download this tool to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup. This will result in fewer programs running when you boot your system, and should improve preformance.
If that does not work, you can try the steps mentioned in Slow Computer/browser? Check Here First; It May Not Be Malware.

We Need to Clean Up Our Mess
  • Download OTC by OldTimer and save it to your desktop.
  • Double click Posted Image icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big Posted Image button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.



Recommendations
Below are some recommendations to lower your chances of (re)infection.
  • Install and maintain an outbound firewall
  • Install Spyware Blaster and update it regularly
    If you wish, the commercial version provides automatic updating.
  • Install the MVPs hosts file, and update it regularly
    You can use the HostMan host file manager to do this automaticly if you wish.
    For more information on the hosts file, and what it can do for you, you can view the Tutorial on the Hosts file
  • Install an Anti-Spyware program, and update it regularly
    Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
    SUPERAntiSpyware is another good scanner with high detection and removal rates.
    Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
  • Keep Windows (and your other Microsoft software) up to date!
    I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.

    If you are using Windows XP or earlier
    Visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!

    If you are using Windows Vista
    • Click the "Start Menu" (or Windows Orb)
    • Click "All Programs"
    • Click "Windows Update"
    • On the left, choose "Change Settings"
    • Ensure that the checkbox "Use Microsoft Update" at the bottom of the window is checked.
    • Press OK and accept the UAC prompt.
      Note: You shouldn't need to check this checkbox every single time you update, only the first time.
    • Click "Check for Updates" in the upper left corner.
    • Follow the instructions to install the latest updates.
    • Reboot and repeat the "Check for Updates" until there are no more critical updates to install
  • Keep your other software up to date as well
    Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on your machine.
  • Stay up to date!
    The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing :(.

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#13 toshman

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Posted 16 December 2010 - 09:23 PM

thanks for the info. That looks like a lot of stuff I have left to do, so it might take some time. I'll check back within another day or two, hopefully.

#14 fireman4it

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Posted 16 December 2010 - 10:14 PM

Ok thanks for letting me know.

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#15 fireman4it

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Posted 19 December 2010 - 12:35 AM

This thread will now be closed since the issue seems to be resolved.

If you need this topic reopened, please send a Private Message to any one of the moderating team member or myself. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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