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Infected with System Tools 2011


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45 replies to this topic

#1 mikesandypenny

mikesandypenny

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Posted 15 December 2010 - 03:16 PM

Our computer runs Windows XP. Yesterday morning, just after it booted up, the screen went blue with some type of advertisement about my computer being infected. Then a window popped up called System Tools 2011 and looked like it was running a scan. When I tried to stop it. It went to a screen called Total Security with prices starting at around $50 to be paid to "remove" spyware. Got these windows closed and tried to run AVGFree but couldn't. System Tools 2011 opened a pop up that said that AVG had corrupted files.

Did a search on computer and found several System Tools 2011 files and System Tools files and changed their names to variations of Stop. Rebooted computer into safe mode and ran AVG's "command line only" virus scan. AVG did not "find" any infections, but, also didn't open "locked" files. Restarted computer to normal mode and found that System Tools 2011 is not as quick getting control of computer. It did take control again, interfering with access to AVG and Internet Explorer. IE only partially loads and then a pop up says that its files are corrupted. Right now running in Safe Mode with Networking.

I am a casual computer user, not a programmer or expert, please use simple terms. Thank you.Attached File  Attach.txt   21.88KB   1 downloads

DDS log:

DDS (Ver_10-12-12.02) - NTFSx86 NETWORK
Run by Administrator at 14:30:43.70 on Wed 12/15/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.296 [GMT -5:00]

AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Administrator\Desktop\dds scr.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = iexplore
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: ShopAtHome Toolbar: {98279c38-de4b-4bcf-93c9-8ec26069d6f4} - c:\program files\selectrebates\toolbar\ShopAtHomeToolbar.dll
TB: {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRunOnce: [mBcFc06301] c:\documents and settings\all users\application data\mbcfc06301\mBcFc06301.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [AdaptecDirectCD] "c:\program files\roxio\easy cd creator 5\directcd\DirectCD.exe"
mRun: [Lexmark 4200 Series] "c:\program files\lexmark 4200 series\lxbmbmgr.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: &Search
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0001-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_01\bin\npjpi150_01.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
Trusted Zone: arise.com
Trusted Zone: gsipartners.com
Trusted Zone: microsoft.com\office
DPF: CabBuilder - hxxp://kiw.imgag.com/imgag/kiw/toolbar/download/InstallerControl.cab
DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxps://support.dell.com/systemprofiler/SysPro.CAB
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab
DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} - hxxps://support.microsoft.com/Dcode/ActiveX/MSDcode.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {106E49CF-797A-11D2-81A2-00E02C015623} - hxxp://www.alternatiff.com/install/00/alttiff.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {1E3F1348-4370-4BBE-A67A-CC7ED824CA85} - hxxp://download.microsoft.com/download/7/4/9/749b0dc5-2175-4d5b-a6dd-9c4bc923683e/Selfhelpcontrol.cab
DPF: {42FDC231-A411-45F8-B8B6-3B5026111DA8} - hxxp://www.worldwinner.com/games/v47/solitairerush/solitairerush.cab
DPF: {445F47D7-E043-4BD6-82EB-7A1BD0EBA773} - hxxp://www.psapoll.com/CopyGuardIE.cab
DPF: {51A1CDAB-573D-45A4-B69F-B44791DFF60A} - hxxp://www.brevardpropertyappraiser.com/picto/include/PictImageCtrl30.cab
DPF: {615F158E-D5CA-422F-A8E7-F6A5EED7063B} - hxxp://www.worldwinner.com/games/v51/bejeweled/bejeweled.cab
DPF: {61900274-3323-4446-BDCD-91548D32AF1B} - hxxp://www.worldwinner.com/games/v56/spidersolitaire/spidersolitaire.cab
DPF: {62789780-B744-11D0-986B-00609731A21D} - hxxp://downloads.facilitiesmap.com/MapGuide_Client/mgaxctrl.cab
DPF: {6F6FDB9E-5072-498C-BCB0-2B7F00C49EE7} - hxxp://support.dell.com/systemprofiler/DellSystemLite.CAB
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} - hxxp://www.worldwinner.com/games/shared/wwlaunch.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_01-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {A084A130-28AE-4B32-B51A-1C8CE164BC88} - hxxp://www.convergysworkathome.com/AppHardT.CAB
DPF: {A8080502-0C9E-44BD-AE83-D44698E43992} - hxxp://80.192.176.121/dvssviewer.cab
DPF: {CAFEEFAC-0015-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_01-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} - hxxps://ns.arise.com/dana-cached/setup/JuniperSetupSP1.cab
Filter: text/html - {830cfc60-7fb6-4a89-af93-1666a2cfc1b6} -
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - No File

============= SERVICES / DRIVERS ===============

R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 25680]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 26064]
R0 hotcore3;hc3ServiceName;c:\windows\system32\drivers\hotcore3.sys [2008-8-11 40464]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-9-7 299984]
S1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-9-7 249424]
S1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 34384]
S2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2010-11-10 6127184]
S2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2010-10-22 265400]
S2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2010-1-22 54752]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-12-6 136176]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg10\toolbar\ToolbarBroker.exe [2010-10-20 517448]
S3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2010-8-19 123472]
S3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2010-8-19 30288]
S3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2010-8-19 26192]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2009-8-5 704864]

=============== Created Last 30 ================

2010-12-14 20:01:53 92208 ----a-w- c:\windows\system\Wing.dll
2010-12-14 20:01:53 12800 ----a-w- c:\windows\system\Wing32.dll
2010-12-13 17:56:55 -------- d-----w- c:\docume~1\alluse~1\applic~1\mBcFc06301
2010-12-10 16:31:54 -------- d-----w- c:\docume~1\admini~1\locals~1\applic~1\Research In Motion
2010-12-10 16:30:05 -------- d-----w- c:\program files\Research In Motion Limited
2010-11-29 19:26:12 -------- d-----w- c:\docume~1\admini~1\applic~1\Keynote Systems

==================== Find3M ====================

2010-10-20 15:55:42 4290744 ----a-w- c:\program files\avg_free_stb_all_2011_1136_upgrade.exe
2010-09-18 16:23:26 974848 ----a-w- c:\windows\system32\mfc42u.dll
2010-09-18 06:53:25 974848 ----a-w- c:\windows\system32\mfc42.dll
2010-09-18 06:53:25 954368 ----a-w- c:\windows\system32\mfc40.dll
2010-09-18 06:53:25 953856 ----a-w- c:\windows\system32\mfc40u.dll

============= FINISH: 14:36:26.60 ===============

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#2 teacup61

teacup61

    Bleepin' Texan!


  • Malware Response Team
  • 17,075 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Wills Point, Texas
  • Local time:06:38 PM

Posted 15 December 2010 - 07:24 PM

Hello mikesandypenny ,

Posted Image

This tool is not a toy. If used the wrong way you could trash your computer. Please use only under direction of a Helper. If you decide to do so anyway, please do not blame me or ComboFix.

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Download this file - combofix.exe
http://download.bleepingcomputer.com/sUBs/ComboFix.exe

* Open notepad - don't use any other text editor than notepad or the script will fail.
Copy/paste the text in the quote box below into notepad:

REGISTRY::
[-HKEY_CURRENT_USER\AppEvents\EventLabels\avgtrayRSAlert]
[-HKEY_CURRENT_USER\AppEvents\EventLabels\avgtrayScanFinished]
[-HKEY_CURRENT_USER\AppEvents\EventLabels\avgtrayScanFinishedThreatFound]
[-HKEY_CURRENT_USER\AppEvents\EventLabels\avgtrayScanStarted]
[-HKEY_CURRENT_USER\AppEvents\EventLabels\avgtrayUpdEnd]
[-HKEY_CURRENT_USER\AppEvents\EventLabels\avgtrayUpdEndFail]
[-HKEY_CURRENT_USER\AppEvents\EventLabels\avgtrayUpdStart]
[-HKEY_CURRENT_USER\AppEvents\Schemes\Apps\avgtray]
[-HKEY_CURRENT_USER\Software\Avg]
[-HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\AVG9 Shell Extension]
[-HKEY_CLASSES_ROOT\.avgdx]
[-HKEY_CLASSES_ROOT\CLSID\{1152F8E0-69DB-4935-AFC3-59F8A5A86A3E}]
[-HKEY_CLASSES_ROOT\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}]
[-HKEY_CLASSES_ROOT\CLSID\{41B21542-2055-4212-A6F2-395CD109B14B}]
[-HKEY_CLASSES_ROOT\CLSID\{6F59E522-4689-156E-316C-D5B48819DE95} ]
[-HKEY_CLASSES_ROOT\CLSID\{86E8C5B0-75B6-4ff2-B04F-6789CC7AE386}]
[-HKEY_CLASSES_ROOT\CLSID\{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}]
[-HKEY_CLASSES_ROOT\CLSID\{EF0BB4CD-81FA-48AF-99B3-AB6C1F079BEC}]
[-HKEY_CLASSES_ROOT\CLSID\{F1FE4608-7924-4908-8E12-81CFA206F00A}]
[-HKEY_CLASSES_ROOT\CLSID\{F274614C-63F8-47D5-A4D1-FBDDE494F8D1}]
[-HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\AVG9 Shell Extension]
[-HKEY_CLASSES_ROOT\Installer\Features\36E852A15FD8BDA48923830A21D156BE]
[-HKEY_CLASSES_ROOT\Installer\Features\69BC3230A1222404483A39DE4E0799CF]
[-HKEY_CLASSES_ROOT\Installer\Features\CFD2C1F142D260E3CB8B271543DA9F98]
[-HKEY_CLASSES_ROOT\Installer\Products\36E852A15FD8BDA48923830A21D156BE]
[-HKEY_CLASSES_ROOT\Installer\Products\69BC3230A1222404483A39DE4E0799CF]
[-HKEY_CLASSES_ROOT\Installer\Products\CFD2C1F142D260E3CB8B271543DA9F98]
[-HKEY_CLASSES_ROOT\Installer\UpgradeCodes\06DD9E4F7F3FF9C41BC2BD64A2CE18FE]
[-HKEY_CLASSES_ROOT\Installer\UpgradeCodes\38F747DBDC97B4E459142E21199F9D10]
[-HKEY_CLASSES_ROOT\Installer\UpgradeCodes\41A387AA3A7A33D3590FA953D1350011]
[-HKEY_CLASSES_ROOT\LinkScannerIE.NavFilter]
[-HKEY_CLASSES_ROOT\LinkScannerIE.NavFilter.1]
[-HKEY_CLASSES_ROOT\MicroScanner.MicroScanner]
[-HKEY_CLASSES_ROOT\piffile\shellex\ContextMenuHandlers\AVG9 Shell Extension]
[-HKEY_CLASSES_ROOT\PROTOCOLS\Handler\linkscanner]
[-HKEY_LOCAL_MACHINE\SOFTWARE\AVG]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DevDiv\VC]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\AVGSE.DLL]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{0323CB96-221A-4042-84A3-93EDE47099FC}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{1A258E63-8DF5-4ADB-9832-38A0121D65EB}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AlwaysUnloadDll]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVG]
[-HKEY_CLASSES_ROOT\CLSID\{50A96677-4378-434d-9F4B-6B28B485933F}\{976BA62F-ABED-40e0-8F7B-6DE4F6756F0B}]
[-HKEY_CLASSES_ROOT\CLSID\{50A96677-4378-434d-9F4B-6B28B485933F}\{976BA62F-ABEE-40e0-8F7B-6DE4F6756F0B}]
[-HKEY_CLASSES_ROOT\CLSID\{50A96677-4378-434d-9F4B-6B28B485933F}\{976BA62F-ABEF-40e0-8F7B-6DE4F6756F0B}]
[-HKEY_CLASSES_ROOT\CLSID\{9781B2D1-AF27-474F-A3A5-C0763FBDF3B7}]
[-HKEY_CLASSES_ROOT\CLSID\{A3BC75A2-1F87-4686-AA43-5347D756017C}]
[-HKEY_CLASSES_ROOT\CLSID\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}]
[-HKEY_CLASSES_ROOT\CLSID\{F2DDE6B2-9684-4A55-86D4-E255E237B77C}]
[-HKEY_CLASSES_ROOT\PROTOCOLS\Handler\avgsecuritytoolbar]
[-HKEY_CURRENT_USER\AppEvents\EventLabels\avgtrayWSAlert]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}]
[-HKEY_CURRENT_USER\Software\AppDataLow\Avg]
[-HKEY_CURRENT_USER\Software\AVG Security Toolbar]
[-HKEY_LOCAL_MACHINE\SOFTWARE\AVG Security Toolbar]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\avgrsstarter]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVG9Uninstall]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Eventlog\Application\AvgEms]
[-HKEY_USERS\.DEFAULT\AppEvents\EventLabels\avgtrayRSAlert]
[-HKEY_USERS\.DEFAULT\AppEvents\EventLabels\avgtrayScanFinished]
[-HKEY_USERS\.DEFAULT\AppEvents\EventLabels\avgtrayScanFinishedThreatFound]
[-HKEY_USERS\.DEFAULT\AppEvents\EventLabels\avgtrayScanStarted]
[-HKEY_USERS\.DEFAULT\AppEvents\EventLabels\avgtrayWSAlert]
[-HKEY_USERS\.DEFAULT\AppEvents\Schemes\Apps\avgtray]
[-HKEY_USERS\.DEFAULT\Software\AppDataLow\Avg]
[-HKEY_USERS\.DEFAULT\Software\Avg]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{A3BC75A2-1F87-4686-AA43-5347D756017C}"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AVG9_TRAY"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]
"{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}"=-
"{9F97547E-460A-42C5-AE0C-81C61FFAEBC3}"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\Extensions]
"{3f963a5b-e555-4543-90e2-c3908898db71}"=-
"avg@igeared"=-
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GroupOrderList]
"AVG"=-

DRIVER::
Avg
AVGIDSAgent
AVGIDSDriver
AVGIDSEH
AVGIDSFilter
AVGIDSShim
Avgldx86
Avgmfx86
Avgrkx86
Avgtdix
avgwd
AVG Security Toolbar Service
avg9emc
avg9wd

FOLDER::
%SYSTEMDRIVE%\$AVG
%COMMONAPPDATA%\AVG10
%COMMONAPPDATA%\MFAData
%COMMONPROGRAMS%\AVG 2011
%APPDATA%\AVG10
%PROGRAMFILES%\AVG
%SYSTEM%\drivers\AVG
%COMMONAPPDATA%\AVG Security Toolbar
%COMMONAPPDATA%\avg9
%COMMONPrograms%\AVG Free 9.0

File::
%COMMONAPPDATA%\Common Files\6F59E522-4689-156E-316C-D5B48819DE95.dat
%COMMONDESKTOP%\AVG 2011.lnk
%SYSTEM%\drivers\AVGIDSDriver.sys
%SYSTEM%\drivers\AVGIDSEH.sys
%SYSTEM%\drivers\AVGIDSFilter.sys
%SYSTEM%\drivers\AVGIDSShim.sys
%SYSTEM%\drivers\avgldx86.sys
%SYSTEM%\drivers\avgmfx86.sys
%SYSTEM%\drivers\avgrkx86.sys
%SYSTEM%\drivers\avgtdix.sys
%COMMONDesktop%\AVG Free 9.0.lnk
%PROGRAMFILES%\Mozilla Firefox\searchplugins\avg_igeared.xml
%SYSTEM%\avgrsstx.dll

SECCENTER::
AVG Anti-Virus Free


Save this as txtfile CFScript_AVG2011.txt

Then drag the CFScript into ComboFix.exe as you see in the screenshot below.

Posted Image

This will start ComboFix again.

After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply.

Thanks,
tea
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Error reading poptart in Drive A: Delete kids y/n?

#3 mikesandypenny

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Posted 16 December 2010 - 01:51 PM

Thank you for your help & warning. I am not a computer expert and do not have any idea how to do what you have instructed. What is a helper?

#4 teacup61

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Posted 16 December 2010 - 01:55 PM

I'm a Helper. :)

Click the link I gave you and let it download. Do not run it yet. The rest of the instructions are very simple. :thumbup2:

tea
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Error reading poptart in Drive A: Delete kids y/n?

#5 mikesandypenny

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Posted 18 December 2010 - 06:55 PM

Thank you for your quick response. I have no idea how to disable AVG or anti malware software. Found some instructions on bleepingcomputer website called "Remove System Tool and System Tool (Uninstall Guide)". Followed these instructions, including downloading Secunia Personal Software Inspector. Ran a scan with Secunia and patched or updated all the software suggested for updates which were Sun Java, Adobe 8, Internet Explorer, and Windows XP.

Had some trouble with updating Adobe from Adobe 8 to Adobe X. Kept getting an error message for Error Code 1402. Followed Adobe's instructions for getting into registry, including creating a backup. Found that OptionalComponent's children didn't have permissions, so gave them same permisions as parent. Tried installing Adobe X again and this time it worked.

Was looking at All Program list (from Start menu) and found that System Tool 2011 shortcut is still there and also somehow something called OmniVision has installed itself on our computer. Did a search from Start menu for OmniVision and found these files: OmniVision, OmniVision PC Camera VFW Capture, OmniVision PC Camera WDM Capture, Uninstall OmniVision Dual Mode USB Camera Plus, except for the first one they are all 1 kb shortcuts and were installed or modified 12/17/2010 1:18 PM. Have run scans with AVGFree and MalwareBytes AntiMalware and they are both reporting no infections.

Currently able to use computer in normal mode. Not having any of the problems as before in first post. But I am concerned about this OmniVision software as it seems similar to System Tool 2011 in that all the OmniVision files are shortcuts, the same as System Tool 2011. If possible can you still help?

#6 teacup61

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Posted 18 December 2010 - 07:04 PM

I understand you need things easy, and I understood you questioning ComboFix.....but did you even try my last directions?? If you had, that would have disabled AVG and let ComboFix run and fix the problems you're currently having.

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Error reading poptart in Drive A: Delete kids y/n?

#7 mikesandypenny

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Posted 19 December 2010 - 07:57 PM

This tool is not a toy. If used the wrong way you could trash your computer. Please use only under direction of a Helper. If you decide to do so anyway, please do not blame me or ComboFix.

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

I've read your posts several times, but, the above statements caused alot of concern and serious hesitancy because we don't want our computer trashed. Also, not having experienced ComboFix, I didn't realize that it would've disabled AVG.

I have not clicked the link. Is it too late? Should I do this in Safe Mode? Safe Mode with Networking? More problems with PC. Programs flashing when opened. Have closed as many "back doors" as I can think of. Reset Windows Firewall to default settings. Made OmniVision a "private" file. Still getting mysterious file downloads, this time its "New Microsoft Access Application", from icon on desktop it looks like an regular MS Access file. Really hesitant to open it. Don't know what to do with it. Please help if possible. Thank you.

#8 teacup61

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Posted 19 December 2010 - 08:07 PM

I've been trying to help you!

That warning is for people who dare to run the program without help from someone like me who is experienced and trained to use it. I would NEVER ask you to do something that would harm your computer.

PLEASE click the link and follow the directions. Normal mode is fine, if you can. ComboFix will take you offline during its run, so it will be safe. When it's done and you have the log you can put AVG back on.

tea
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Error reading poptart in Drive A: Delete kids y/n?

#9 mikesandypenny

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Posted 19 December 2010 - 08:46 PM

Will ComboFix disable Malwarebytes Anti-Malware as well? If not, how do I disable it?

#10 teacup61

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Posted 19 December 2010 - 08:47 PM

Don't worry about Malwarebytes....it won't interfere and ComboFix will run. :thumbup2:
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Error reading poptart in Drive A: Delete kids y/n?

#11 mikesandypenny

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Posted 19 December 2010 - 08:58 PM

I clicked on the link, do I Run it or Save it somewhere? Also I copied the Quote into Notepad.

#12 teacup61

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Posted 19 December 2010 - 09:02 PM

Ye, put it on the desktop. Doing good. :thumbup2:
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Error reading poptart in Drive A: Delete kids y/n?

#13 mikesandypenny

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Posted 19 December 2010 - 09:11 PM

Ok, ComboFix is saved on desktop. Quote on Notepad is saved as Quote. What to do next?

#14 teacup61

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Posted 19 December 2010 - 09:17 PM

No...you need to rename the "Quote" to CFScript_AVG2011.txt After you do, drag it over to the ComboFix icon. That will start ComboFix and you should not have to do anything but wait for it to finish.
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Error reading poptart in Drive A: Delete kids y/n?

#15 mikesandypenny

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Posted 19 December 2010 - 09:19 PM

Is it okay to run ComboFix now? What do I do with the quote?




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