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Java rootkit problem redirecting search engine


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3 replies to this topic

#1 heresmook

heresmook

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Posted 15 December 2010 - 04:28 AM

Hi, I have picked up some kind of virus that has been redirecting my web browser to odd sites (often when I use back/forward on browser - but not exclusively sometimes also does it when I just click a googled link)

I have received lots of help on here from quietman7 who went through a number of attempts to resolve this issue for me, unfortuantely to no avail. We tried the following; TDSSkiller.exe, malwarebites anti malware, norman malware cleaner,Eset online antivirus scanner, clearing the cache and browser cache, kaspersky virus removal tool.

The thread with the different things we tried is here:



http://www.bleepingcomputer.com/forums/topic364996.html




He explained it looks like a rootkit that is proving particularly difficult to shift and explained I need to post here and wait for help. I followed the preparation steps and post here the DDS logs for you to check over.

Please bear with me if Im a bit slow or clueless I really will try my best but often the instructions are like a foreign language to me! I apologise in advance!

Thank you in advance for your help - I really am so grateful for any assistance

DDS (Ver_10-12-05.01) - NTFSx86
Run by kyra at 21:20:41.63 on 09/12/2010
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Ultimate 6.1.7600.0.1252.44.1033.18.896.402 [GMT 0:00]

SP: SUPERAntiSpyware *disabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}

============== Running Processes ===============

C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Kodak\AiO\Center\ekdiscovery.exe
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\AVG\AVG10\avgemcx.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskhost.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\spool\drivers\w32x86\3\EKIJ5000MUI.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\sppsvc.exe
C:\Windows\system32\wuauclt.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Windows\system32\consent.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Users\kyra\Desktop\dds.scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
uURLSearchHooks: UrlSearchHook Class: {00000000-6e41-4fd3-8538-502f5495e5fc} - c:\program files\ask.com\GenericAskToolbar.dll
uURLSearchHooks: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - c:\program files\utorrentbar\tbuTor.dll
mURLSearchHooks: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - c:\program files\utorrentbar\tbuTor.dll
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: Groove Folder Synchronization: {6f6d7093-6172-2f50-382f-01d465f36b8f} - c:\windows\system32\RpcRtRemotee.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.5126.1836\swg.dll
BHO: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - c:\program files\utorrentbar\tbuTor.dll
BHO: Sammsoft Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - c:\program files\utorrentbar\tbuTor.dll
TB: Sammsoft Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
uRun: [AROReminder]
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
mRun: [Conime] %windir%\system32\conime.exe
mRun: [EKIJ5000StatusMonitor] c:\windows\system32\spool\drivers\w32x86\3\EKIJ5000MUI.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop elements 6.0\apdproxy.exe"
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
StartupFolder: c:\users\kyra\appdata\roaming\micros~1\windows\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: {7F9DB11C-E358-4ca6-A83D-ACC663939424} - {9999A076-A9E2-4C99-8A2B-632FC9429223} - c:\program files\bonjour\ExplorerPlugin.dll
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll

============= SERVICES / DRIVERS ===============

R0 35869022;35869022 Boot Guard Driver;c:\windows\system32\drivers\35869022.sys [2010-12-8 37392]
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 25680]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 26064]
R1 35869021;35869021;c:\windows\system32\drivers\35869021.sys [2010-12-8 128016]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-9-7 249424]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 34384]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-11-9 299984]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2010-11-10 6127184]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2010-10-22 265400]
R2 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;c:\program files\kodak\aio\center\ekdiscovery.exe [2010-9-13 308656]
R3 athrusb6;Atheros Wireless LAN USB device driver 6 Series;c:\windows\system32\drivers\athru6.sys [2007-7-5 873472]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2010-8-19 123472]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2010-8-19 30288]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2010-8-19 21072]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-11-16 136176]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg10\toolbar\ToolbarBroker.exe [2010-12-9 517448]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-11-17 1343400]

=============== Created Last 30 ================

2010-12-09 14:24:27 -------- dc----w- c:\users\kyra\appdata\local\MigWiz
2010-12-09 13:30:45 -------- d--h--w- C:\$AVG
2010-12-09 12:55:41 -------- d-----w- c:\users\kyra\appdata\roaming\AVG10
2010-12-09 12:53:26 -------- d--h--w- c:\progra~2\Common Files
2010-12-09 12:53:14 -------- d-----w- c:\progra~2\AVG Security Toolbar
2010-12-09 12:52:00 -------- d-----w- c:\windows\system32\drivers\AVG
2010-12-09 12:52:00 -------- d-----w- c:\progra~2\AVG10
2010-12-09 12:15:03 -------- d-----w- c:\program files\AVG
2010-12-09 12:11:04 -------- d-----w- c:\progra~2\MFAData
2010-12-09 12:04:54 118784 ----a-w- c:\windows\system32\MSSTDFMT.DLL
2010-12-09 12:04:54 1071088 ----a-w- c:\windows\system32\MSCOMCTL.OCX
2010-12-09 12:04:54 -------- d-----w- c:\program files\SpywareBlaster
2010-12-08 11:47:57 37392 ----a-w- c:\windows\system32\drivers\35869022.sys
2010-12-08 11:47:57 311312 ----a-w- c:\windows\system32\drivers\3586902.sys
2010-12-08 11:47:57 128016 ----a-w- c:\windows\system32\drivers\35869021.sys
2010-12-08 08:40:31 -------- d-----w- c:\progra~2\Kaspersky Lab
2010-12-08 06:12:44 6273872 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{c30bc9df-c12e-42bc-955c-90668fe419fa}\mpengine.dll
2010-12-07 09:45:21 -------- d-----w- c:\program files\ESET
2010-12-05 20:17:20 -------- d-----w- c:\users\kyra\appdata\roaming\Malwarebytes
2010-12-05 20:16:38 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-12-05 20:16:37 -------- d-----w- c:\progra~2\Malwarebytes
2010-12-05 20:16:34 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-12-05 20:16:34 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-12-05 12:37:10 -------- d-----w- c:\users\kyra\appdata\roaming\WhiteSmokeSetup
2010-12-05 12:37:08 -------- d-----w- c:\program files\Quick Web Player
2010-11-29 08:16:55 -------- d-----w- c:\users\kyra\appdata\local\Diagnostics
2010-11-24 05:57:31 7680 ----a-w- c:\program files\internet explorer\iecompat.dll
2010-11-19 15:36:06 691 ----a-w- c:\users\kyra\appdata\roaming\GetValue.vbs
2010-11-19 15:36:06 35 ----a-w- c:\users\kyra\appdata\roaming\SetValue.bat
2010-11-19 15:36:06 2144 ----a-w- c:\windows\system32\tmp.reg
2010-11-19 15:06:15 -------- d-----w- c:\users\kyra\appdata\roaming\Sammsoft
2010-11-19 15:05:39 -------- d-----w- c:\program files\Advanced Registry Optimizer
2010-11-19 15:05:14 -------- d-----w- c:\program files\Ask.com
2010-11-19 05:42:29 6273872 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\backup\mpengine.dll
2010-11-18 20:47:03 -------- d-----w- c:\users\kyra\appdata\roaming\SUPERAntiSpyware.com
2010-11-18 20:47:03 -------- d-----w- c:\progra~2\SUPERAntiSpyware.com
2010-11-18 18:39:59 -------- d-----w- c:\program files\Spybot - Search & Destroy
2010-11-18 18:39:59 -------- d-----w- c:\progra~2\Spybot - Search & Destroy
2010-11-17 12:26:38 257024 ----a-w- c:\windows\system32\msv1_0.dll
2010-11-17 12:19:49 293376 ----a-w- c:\windows\system32\browserchoice.exe
2010-11-17 07:44:05 -------- d-----w- c:\windows\system32\Wat
2010-11-17 05:46:13 -------- d-----w- C:\690ecf33f4d3490b5dbe
2010-11-17 05:46:03 99176 ----a-w- c:\windows\system32\PresentationHostProxy.dll
2010-11-17 05:46:03 49472 ----a-w- c:\windows\system32\netfxperf.dll
2010-11-17 05:46:03 297808 ----a-w- c:\windows\system32\mscoree.dll
2010-11-17 05:46:03 295264 ----a-w- c:\windows\system32\PresentationHost.exe
2010-11-17 05:46:03 1130824 ----a-w- c:\windows\system32\dfshim.dll
2010-11-17 05:45:55 190976 ----a-w- c:\windows\system32\drivers\ks.sys
2010-11-17 05:22:19 4247040 ----a-w- c:\program files\windows nt\accessories\wordpad.exe
2010-11-17 05:22:18 1413632 ----a-w- c:\windows\system32\ole32.dll
2010-11-17 05:22:16 1286016 ----a-w- c:\windows\system32\drivers\tcpip.sys
2010-11-17 05:22:07 194488 ----a-w- c:\windows\system32\drivers\fvevol.sys
2010-11-17 05:22:06 316928 ----a-w- c:\windows\system32\spoolsv.exe
2010-11-17 05:20:50 67584 ----a-w- c:\windows\system32\asycfilt.dll
2010-11-17 05:15:00 70656 ----a-w- c:\windows\system32\fontsub.dll
2010-11-17 05:15:00 34304 ----a-w- c:\windows\system32\atmlib.dll
2010-11-17 05:15:00 293888 ----a-w- c:\windows\system32\atmfd.dll
2010-11-16 17:02:11 -------- d-----w- c:\windows\Panther
2010-11-16 16:49:32 -------- d-----w- C:\Windows.old
2010-11-16 13:37:53 -------- d-----w- c:\program files\common files\Macrovision Shared
2010-11-16 13:03:37 -------- d-----w- c:\progra~2\McAfee Security Scan
2010-11-16 13:03:31 -------- d-----w- c:\program files\McAfee Security Scan
2010-11-16 13:03:30 -------- d-----w- c:\users\kyra\appdata\local\Adobe
2010-11-16 12:58:41 -------- d-----w- c:\users\kyra\appdata\roaming\OpenOffice.org
2010-11-16 12:56:08 -------- d-----w- c:\program files\JRE
2010-11-16 12:55:50 -------- d-----w- c:\program files\OpenOffice.org 3
2010-11-16 12:55:01 411368 ----a-w- c:\windows\system32\deployJava1.dll
2010-11-16 12:12:44 -------- d-----w- c:\program files\Wise Registry Cleaner
2010-11-16 11:21:48 -------- d-----w- c:\program files\uTorrentBar
2010-11-16 11:21:46 -------- d-----w- C:\extensions
2010-11-16 11:21:31 -------- d-----w- c:\program files\uTorrent
2010-11-16 11:21:28 -------- d-----w- c:\users\kyra\appdata\roaming\uTorrent
2010-11-16 10:53:37 -------- d-----w- c:\users\kyra\appdata\local\Microsoft Help
2010-11-16 10:52:32 -------- d-----w- c:\windows\system32\3012
2010-11-16 10:22:48 196608 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\EKIJ5000PPR.dll
2010-11-16 10:21:02 -------- d-----w- c:\users\kyra\appdata\local\Eastman_Kodak_Company
2010-11-16 10:20:49 -------- d-----w- c:\users\kyra\appdata\local\Microsoft Corporation
2010-11-16 10:18:30 -------- d-----w- c:\windows\system32\kodak
2010-11-16 10:17:20 -------- d-----w- c:\program files\Kodak
2010-11-16 10:17:02 -------- d-----w- c:\program files\Bonjour
2010-11-16 10:16:39 -------- d-----w- c:\progra~2\Kodak
2010-11-16 10:15:33 -------- d-----w- c:\users\kyra\appdata\roaming\Temp
2010-11-16 10:15:31 -------- d-----w- c:\users\kyra\appdata\local\Eastman Kodak Company
2010-11-16 10:01:49 -------- d-----w- c:\program files\Canon
2010-11-16 09:44:12 -------- d-----w- c:\users\kyra\appdata\local\Google
2010-11-16 09:44:05 -------- d-sh--w- c:\windows\Installer
2010-11-16 09:33:19 -------- d-----w- c:\windows\system32\wbem\Performance
2010-11-16 09:31:14 172032 ----a-w- c:\windows\system32\wintrust.dll
2010-11-16 09:31:06 132608 ----a-w- c:\windows\system32\cabview.dll
2010-11-16 09:28:49 -------- d-sh--w- C:\Recovery
2010-11-16 09:24:07 222080 ------w- c:\windows\system32\MpSigStub.exe
2010-11-09 22:20:58 299984 ----a-w- c:\windows\system32\drivers\avgtdix.sys

==================== Find3M ====================

2010-11-16 13:33:12 129784 ------w- c:\windows\system32\pxafs.dll
2010-11-16 13:33:12 118520 ------w- c:\windows\system32\pxinsi64.exe
2010-11-16 13:33:12 116472 ------w- c:\windows\system32\pxcpyi64.exe

============= FINISH: 21:22:12.56 ===============

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#2 B-boy/StyLe/

B-boy/StyLe/

    Bleepin' Freestyler


  • Malware Response Team
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  • Local time:10:46 AM

Posted 23 December 2010 - 07:25 PM

Hello and welcome to Bleeping Computer :welcome:

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log



Regards,
Georgi :hello:

cXfZ4wS.png


#3 heresmook

heresmook
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Posted 24 December 2010 - 02:51 AM

Hi the problem has now been resolved - thank you :thumbup2:

#4 etavares

etavares

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Posted 24 December 2010 - 07:56 AM

Thanks for letting us know.

Since this issue appears to be resolved ... this Topic has been closed.

If you are the topic starter, and need this topic reopened, please contact me via PM with the address of this thread.

Everyone else please begin a new topic.


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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