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Virus / Malware ? XP menu bar changes to old style & beeps


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2 replies to this topic

#1 splashgecko

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Posted 15 December 2010 - 02:00 AM

Hi folks,

New user, hoping you can help me with a virus / malware problem or similar.

I am running XP, and naively downloaded P2P software not knowing it was P2P until it was too late! My Antivirus (Norton Internet Security with Live Update) started going berserk, at which point I removed the P2P program via the Control Panel on my PC. I have since updated and run Malwarebytes Anti Malware, but it doesn't bring up anything of note.

Symptoms... my Antivirus software frequently brings up a window message similar to "A threat has been detected and is now fixed... click here for more details" - this would happen around 5-10 times a day. My task bar at the bottom of my screen has reverted to an older grey style (it's usually blue from the default XP settings), and the same has happened to Internet Explorer - it has reverted to an older grey style as well. The other thing that's out of the ordinary is that every now and again my PC will beep similar to the sound heard when an error occurs or a prompt box opens, but there is no prompt box to click "OK" - there is nothing there.

Given that I have a lot of work files on the infected PC, I really need to remedy the problem asap to prevent any loss (if possible). I've checked out other posts, and realise this is a case-by-case issue so any help much appreciated!

I'm in Australia, so if I don't respond straight away it will be because of the time difference.

Thanks for any help,

SplashGecko

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#2 Casey_boy

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Posted 24 December 2010 - 07:44 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


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#3 thcbytes

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Posted 03 January 2011 - 08:53 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.
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