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Need Major Help Please.


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#1 Caspian

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Posted 04 December 2005 - 02:59 PM

I am currently running Windows XP home edition and i have multipul accounts on the computer. When I got to access my account I log in and then nothing happens. I can't do anything and when I scroll over the toolbar my cursor says its loading. I tried all the other accounts and only one of the accounts works. What is going on and how can I fix it? Thankyou.

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#2 Caspian

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Posted 04 December 2005 - 03:06 PM

If you need more information about my computer or the probelm just post what you need. Ill try and give you what I can.

Edited by Caspian, 04 December 2005 - 03:16 PM.


#3 acklan

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Posted 04 December 2005 - 03:27 PM

Sounds like only one account has full privledgies. Is it an Admin account and the others are not?
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#4 Caspian

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Posted 04 December 2005 - 03:31 PM

All say that they are computer administrator. Yesterday I put a password on it but the problem accured like 3 days ago.

#5 acklan

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Posted 04 December 2005 - 03:37 PM

Have you run antivirus and antispyware scans?
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#6 Caspian

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Posted 04 December 2005 - 03:49 PM

I have run Spybot and things have shown up. Regestry problems and missing stuff. The problem is I don't know if what shows up needs to be destroid.

#7 acklan

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Posted 04 December 2005 - 03:53 PM

I have never had Spybot remove anything that hurt my computer, but it does edit the registry so caution is advised.
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#8 Caspian

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Posted 04 December 2005 - 04:02 PM

So things like Missing Shared DLL, Wrong app path, Registry Key, Directory, Registry Change, Empty Chache, Backup File, File ,Registry Value, and Start up file does not exist are all ok to delet. Yeah thats alot of problems. Over 200 i think.

#9 acklan

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Posted 04 December 2005 - 04:07 PM

If your sure they are not needed, sure. If you see entires of apps. you know not to be on your computer I would say you could delete them. Just be very careful, and back your registry up before you delete anything.
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#10 Caspian

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Posted 04 December 2005 - 04:10 PM

Well could any of them be what is causing my problem?

#11 acklan

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Posted 04 December 2005 - 04:14 PM

Yes, if the virus/malware is using them. I think you should post a HJT log in the HJT forum. They can help you sort this out. Sorry I could not have been more helpful
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#12 Caspian

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Posted 04 December 2005 - 04:19 PM

You helped alot im just very cautious with my computer and what i delete. Thank you.

Edited by Caspian, 04 December 2005 - 04:19 PM.


#13 acklan

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Posted 04 December 2005 - 06:36 PM

Caution is never a bad thing.
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