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#1 fiona35

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Posted 14 December 2010 - 02:04 PM

Hi, my search engines are redirecting me to random web sites. I have checked LAN, DNS settings and hosts files, all appears fine. Superantispyware this morning found nothing, in the previous few days, mcafee did automatically remove a couple of trojans - I seem to remember it saying fake alert or something similar. Any ideas please as I really want to do some online Xmas shopping but am wary until this is fixed. I am running Windows XP on a dell dimesion desktop - any other info required - many thanks.

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#2 fiona35

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Posted 14 December 2010 - 02:56 PM

Ok, so I ran a MAlware Bytes scan and the following was found and removed - Trojan.ZbotR.Gen - still gettin redirects - is it safe to do online shopping, because I really need to order some Xmas prezzies!

Edited by fiona35, 15 December 2010 - 01:00 PM.


#3 Judicandus

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Posted 23 December 2010 - 10:37 AM

Hello and welcome to Bleeping Computer

I'm judicandus and I'll be helping you out.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process. Please also continue to work with me until I give you the all clear. Even if your computer appears to act better, you may still be infected.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.

Once we start working together, please reply back within 3 days or this thread may be closed so we can help others who are waiting.

  • Download TDSSKiller and save it to your Desktop.
  • Extract its contents to your desktop.
  • Once extracted, open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\TDSSKiller folder). Please copy and paste the contents of that file here.


#4 Judicandus

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Posted 12 January 2011 - 02:48 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.




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