Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Malwarebytes is frozen - now what?


  • Please log in to reply
No replies to this topic

#1 nicepace

nicepace

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Cape Cod, MA
  • Local time:06:58 AM

Posted 14 December 2010 - 12:50 PM

My computer is infected with System Tool malware. I am following BleepingComputer.com's instructions for removal. I downloaded and installed Malwarebytes and started a full scan. Time elapsed is about 35 minutes but it is now frozen, not doing anything. It is displaying:

Currently scanning: C:\WINDOWS\system32\RTSndmgr.cpl

It is also saying there is 1 infected object.

My computer itself isn't frozen (I tested the num lock key).

Should I manually reboot and try the scan again, or is there some other step I should try first? I did run RKill first. I am running Windows XP.

Edited by nicepace, 14 December 2010 - 12:51 PM.


BC AdBot (Login to Remove)

 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users