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IE won't open, firefox occassionally gets redirected


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12 replies to this topic

#1 mclinda

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Posted 14 December 2010 - 12:39 PM

Hey,
I am having problems with my internet browsers. I noticed that firefox (version 3.6.13) was getting redirected about 1/2 the time last night, sometimes by "stealing" my window when I was searching and sometimes by opening a new tab. This morning my sister tried to use internet explorer (can't seem to find the version) and it will not open.

I am running AVG free version, and I have run a malwarebytes scan that hasn't found anything. Also, when I open Malwarebytes, it tells me that my version is more than 15 days old, but I know I just updated it yesterday... not sure if that is part of the problem or if it is just something random.

Help would be greatly appreciated.
Linda

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#2 mclinda

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Posted 20 December 2010 - 11:59 AM

Nevermind. It looks like I was able to fix the problem using the instructions for removing TDSS in the spyware removal area.

#3 quietman7

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Posted 20 December 2010 - 12:34 PM

Please post the complete results of your TDSSkiller scan for review.

After running TDSSkiller, a log file named TDSSKiller_version_date_time_log.txt will have been created and saved to the root directory (usually Local Disk C:). Open that file in notepad, then copy and paste the contents of that file in your next reply.

Please download Malwarebytes' Anti-Malware (v1.50) and follow these instructions for doing a Quick Scan in normal mode.

Malwarebytes' may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • After completing the scan, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab .
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes' when done.
Note: If Malwarebytes' encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes' from removing all the malware.

-- Some types of malware will target Malwarebytes Anti-Malware and other security tools to keep them from running properly. If that's the case, please refer to the suggestions provided in For those having trouble running Malwarebytes Anti-Malware as you may need to rename it or use RKill by Grinler.
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#4 mclinda

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Posted 20 December 2010 - 03:54 PM

Ok.

2010/12/19 23:33:11.0562 TDSS rootkit removing tool 2.4.12.0 Dec 16 2010 09:46:46
2010/12/19 23:33:11.0562 ================================================================================
2010/12/19 23:33:11.0562 SystemInfo:
2010/12/19 23:33:11.0562
2010/12/19 23:33:11.0562 OS Version: 5.1.2600 ServicePack: 3.0
2010/12/19 23:33:11.0562 Product type: Workstation
2010/12/19 23:33:11.0562 ComputerName: NONE-D06889CBB6
2010/12/19 23:33:11.0562 UserName: Rebecca Rogers
2010/12/19 23:33:11.0562 Windows directory: C:\WINDOWS
2010/12/19 23:33:11.0562 System windows directory: C:\WINDOWS
2010/12/19 23:33:11.0562 Processor architecture: Intel x86
2010/12/19 23:33:11.0562 Number of processors: 2
2010/12/19 23:33:11.0562 Page size: 0x1000
2010/12/19 23:33:11.0562 Boot type: Normal boot
2010/12/19 23:33:11.0562 ================================================================================
2010/12/19 23:33:11.0906 Initialize success
2010/12/19 23:33:15.0171 ================================================================================
2010/12/19 23:33:15.0171 Scan started
2010/12/19 23:33:15.0171 Mode: Manual;
2010/12/19 23:33:15.0171 ================================================================================
2010/12/19 23:33:16.0062 ACPI (8fd99680a539792a30e97944fdaecf17) C:\WINDOWS\system32\DRIVERS\ACPI.sys
2010/12/19 23:33:16.0109 ACPIEC (9859c0f6936e723e4892d7141b1327d5) C:\WINDOWS\system32\drivers\ACPIEC.sys
2010/12/19 23:33:16.0171 aec (8bed39e3c35d6a489438b8141717a557) C:\WINDOWS\system32\drivers\aec.sys
2010/12/19 23:33:16.0234 AFD (7e775010ef291da96ad17ca4b17137d7) C:\WINDOWS\System32\drivers\afd.sys
2010/12/19 23:33:16.0453 AsyncMac (b153affac761e7f5fcfa822b9c4e97bc) C:\WINDOWS\system32\DRIVERS\asyncmac.sys
2010/12/19 23:33:16.0484 atapi (14b7688039d92319d8c41ec153831294) C:\WINDOWS\system32\Drivers\tsk_atapi.sys
2010/12/19 23:33:16.0609 Atmarpc (9916c1225104ba14794209cfa8012159) C:\WINDOWS\system32\DRIVERS\atmarpc.sys
2010/12/19 23:33:16.0656 audstub (d9f724aa26c010a217c97606b160ed68) C:\WINDOWS\system32\DRIVERS\audstub.sys
2010/12/19 23:33:16.0734 AvgLdx86 (b8c187439d27aba430dd69fdcf1fa657) C:\WINDOWS\System32\Drivers\avgldx86.sys
2010/12/19 23:33:16.0843 AvgMfx86 (53b3f979930a786a614d29cafe99f645) C:\WINDOWS\System32\Drivers\avgmfx86.sys
2010/12/19 23:33:16.0906 AvgTdiX (22e3b793c3e61720f03d3a22351af410) C:\WINDOWS\System32\Drivers\avgtdix.sys
2010/12/19 23:33:16.0953 Beep (da1f27d85e0d1525f6621372e7b685e9) C:\WINDOWS\system32\drivers\Beep.sys
2010/12/19 23:33:17.0000 cbidf2k (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\drivers\cbidf2k.sys
2010/12/19 23:33:17.0093 Cdaudio (c1b486a7658353d33a10cc15211a873b) C:\WINDOWS\system32\drivers\Cdaudio.sys
2010/12/19 23:33:17.0109 Cdfs (c885b02847f5d2fd45a24e219ed93b32) C:\WINDOWS\system32\drivers\Cdfs.sys
2010/12/19 23:33:17.0171 Cdrom (1f4260cc5b42272d71f79e570a27a4fe) C:\WINDOWS\system32\DRIVERS\cdrom.sys
2010/12/19 23:33:17.0265 DcCam (1b269ed3eb2d81ec11cd5b0544e89962) C:\WINDOWS\system32\DRIVERS\DcCam.sys
2010/12/19 23:33:17.0687 DcFpoint (bd6ce20068159f9714ebe9e76decab2c) C:\WINDOWS\system32\DRIVERS\DcFpoint.sys
2010/12/19 23:33:17.0718 DCFS2K (1315e0b5b6fc1fe930ee3498309700bd) C:\WINDOWS\system32\drivers\dcfs2k.sys
2010/12/19 23:33:17.0734 DcLps (5f5055efb3e0820f349924e7c5bd5af4) C:\WINDOWS\system32\DRIVERS\DcLps.sys
2010/12/19 23:33:17.0750 DcPTP (31689427da60a724b31a622b35ed21ec) C:\WINDOWS\system32\DRIVERS\DcPTP.sys
2010/12/19 23:33:17.0796 Disk (044452051f3e02e7963599fc8f4f3e25) C:\WINDOWS\system32\DRIVERS\disk.sys
2010/12/19 23:33:17.0859 dmboot (d992fe1274bde0f84ad826acae022a41) C:\WINDOWS\system32\drivers\dmboot.sys
2010/12/19 23:33:17.0890 dmio (7c824cf7bbde77d95c08005717a95f6f) C:\WINDOWS\system32\drivers\dmio.sys
2010/12/19 23:33:17.0921 dmload (e9317282a63ca4d188c0df5e09c6ac5f) C:\WINDOWS\system32\drivers\dmload.sys
2010/12/19 23:33:17.0968 DMusic (8a208dfcf89792a484e76c40e5f50b45) C:\WINDOWS\system32\drivers\DMusic.sys
2010/12/19 23:33:18.0015 drmkaud (8f5fcff8e8848afac920905fbd9d33c8) C:\WINDOWS\system32\drivers\drmkaud.sys
2010/12/19 23:33:18.0046 E100B (83403675cab29e7a4b885b11e7c855d8) C:\WINDOWS\system32\DRIVERS\e100b325.sys
2010/12/19 23:33:18.0125 Exportit (f85ffdeae43f9e9a7c3f4e3cc5ef09eb) C:\WINDOWS\system32\DRIVERS\exportit.sys
2010/12/19 23:33:18.0171 Fastfat (38d332a6d56af32635675f132548343e) C:\WINDOWS\system32\drivers\Fastfat.sys
2010/12/19 23:33:18.0234 Fdc (92cdd60b6730b9f50f6a1a0c1f8cdc81) C:\WINDOWS\system32\drivers\Fdc.sys
2010/12/19 23:33:18.0281 Fips (d45926117eb9fa946a6af572fbe1caa3) C:\WINDOWS\system32\drivers\Fips.sys
2010/12/19 23:33:18.0312 Flpydisk (9d27e7b80bfcdf1cdd9b555862d5e7f0) C:\WINDOWS\system32\drivers\Flpydisk.sys
2010/12/19 23:33:18.0359 FltMgr (b2cf4b0786f8212cb92ed2b50c6db6b0) C:\WINDOWS\system32\drivers\fltmgr.sys
2010/12/19 23:33:18.0406 Fs_Rec (3e1e2bd4f39b0e2b7dc4f4d2bcc2779a) C:\WINDOWS\system32\drivers\Fs_Rec.sys
2010/12/19 23:33:18.0421 Ftdisk (6ac26732762483366c3969c9e4d2259d) C:\WINDOWS\system32\DRIVERS\ftdisk.sys
2010/12/19 23:33:18.0453 Gpc (0a02c63c8b144bd8c86b103dee7c86a2) C:\WINDOWS\system32\DRIVERS\msgpc.sys
2010/12/19 23:33:18.0515 HDAudBus (573c7d0a32852b48f3058cfd8026f511) C:\WINDOWS\system32\DRIVERS\HDAudBus.sys
2010/12/19 23:33:18.0562 hidusb (ccf82c5ec8a7326c3066de870c06daf1) C:\WINDOWS\system32\DRIVERS\hidusb.sys
2010/12/19 23:33:18.0640 HTTP (f80a415ef82cd06ffaf0d971528ead38) C:\WINDOWS\system32\Drivers\HTTP.sys
2010/12/19 23:33:18.0703 i8042prt (4a0b06aa8943c1e332520f7440c0aa30) C:\WINDOWS\system32\DRIVERS\i8042prt.sys
2010/12/19 23:33:18.0765 ialm (88164ba0e3fc4172ff3a1bd82b756454) C:\WINDOWS\system32\DRIVERS\igxpmp32.sys
2010/12/19 23:33:18.0890 iaStor (9a65e42664d1534b68512caad0efe963) C:\WINDOWS\system32\drivers\iaStor.sys
2010/12/19 23:33:18.0984 Imapi (083a052659f5310dd8b6a6cb05edcf8e) C:\WINDOWS\system32\DRIVERS\imapi.sys
2010/12/19 23:33:19.0078 intelppm (8c953733d8f36eb2133f5bb58808b66b) C:\WINDOWS\system32\DRIVERS\intelppm.sys
2010/12/19 23:33:19.0125 Ip6Fw (3bb22519a194418d5fec05d800a19ad0) C:\WINDOWS\system32\drivers\ip6fw.sys
2010/12/19 23:33:19.0140 IpFilterDriver (731f22ba402ee4b62748adaf6363c182) C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys
2010/12/19 23:33:19.0156 IpInIp (b87ab476dcf76e72010632b5550955f5) C:\WINDOWS\system32\DRIVERS\ipinip.sys
2010/12/19 23:33:19.0218 IpNat (cc748ea12c6effde940ee98098bf96bb) C:\WINDOWS\system32\DRIVERS\ipnat.sys
2010/12/19 23:33:19.0281 IPSec (23c74d75e36e7158768dd63d92789a91) C:\WINDOWS\system32\DRIVERS\ipsec.sys
2010/12/19 23:33:19.0328 IRENUM (c93c9ff7b04d772627a3646d89f7bf89) C:\WINDOWS\system32\DRIVERS\irenum.sys
2010/12/19 23:33:19.0390 isapnp (05a299ec56e52649b1cf2fc52d20f2d7) C:\WINDOWS\system32\DRIVERS\isapnp.sys
2010/12/19 23:33:19.0437 Kbdclass (463c1ec80cd17420a542b7f36a36f128) C:\WINDOWS\system32\DRIVERS\kbdclass.sys
2010/12/19 23:33:19.0484 kbdhid (9ef487a186dea361aa06913a75b3fa99) C:\WINDOWS\system32\DRIVERS\kbdhid.sys
2010/12/19 23:33:19.0531 kmixer (692bcf44383d056aed41b045a323d378) C:\WINDOWS\system32\drivers\kmixer.sys
2010/12/19 23:33:19.0578 KSecDD (b467646c54cc746128904e1654c750c1) C:\WINDOWS\system32\drivers\KSecDD.sys
2010/12/19 23:33:19.0656 LNE100 (e7a30b307ac29afbb993049df04bb91b) C:\WINDOWS\system32\DRIVERS\LNE100V5.sys
2010/12/19 23:33:19.0718 mnmdd (4ae068242760a1fb6e1a44bf4e16afa6) C:\WINDOWS\system32\drivers\mnmdd.sys
2010/12/19 23:33:19.0750 Modem (dfcbad3cec1c5f964962ae10e0bcc8e1) C:\WINDOWS\system32\drivers\Modem.sys
2010/12/19 23:33:19.0765 Mouclass (35c9e97194c8cfb8430125f8dbc34d04) C:\WINDOWS\system32\DRIVERS\mouclass.sys
2010/12/19 23:33:19.0812 mouhid (b1c303e17fb9d46e87a98e4ba6769685) C:\WINDOWS\system32\DRIVERS\mouhid.sys
2010/12/19 23:33:19.0875 MountMgr (a80b9a0bad1b73637dbcbba7df72d3fd) C:\WINDOWS\system32\drivers\MountMgr.sys
2010/12/19 23:33:19.0906 MRxDAV (11d42bb6206f33fbb3ba0288d3ef81bd) C:\WINDOWS\system32\DRIVERS\mrxdav.sys
2010/12/19 23:33:19.0937 MRxSmb (f3aefb11abc521122b67095044169e98) C:\WINDOWS\system32\DRIVERS\mrxsmb.sys
2010/12/19 23:33:19.0968 Msfs (c941ea2454ba8350021d774daf0f1027) C:\WINDOWS\system32\drivers\Msfs.sys
2010/12/19 23:33:20.0000 MSKSSRV (d1575e71568f4d9e14ca56b7b0453bf1) C:\WINDOWS\system32\drivers\MSKSSRV.sys
2010/12/19 23:33:20.0015 MSPCLOCK (325bb26842fc7ccc1fcce2c457317f3e) C:\WINDOWS\system32\drivers\MSPCLOCK.sys
2010/12/19 23:33:20.0031 MSPQM (bad59648ba099da4a17680b39730cb3d) C:\WINDOWS\system32\drivers\MSPQM.sys
2010/12/19 23:33:20.0062 mssmbios (af5f4f3f14a8ea2c26de30f7a1e17136) C:\WINDOWS\system32\DRIVERS\mssmbios.sys
2010/12/19 23:33:20.0093 Mup (2f625d11385b1a94360bfc70aaefdee1) C:\WINDOWS\system32\drivers\Mup.sys
2010/12/19 23:33:20.0125 NDIS (1df7f42665c94b825322fae71721130d) C:\WINDOWS\system32\drivers\NDIS.sys
2010/12/19 23:33:20.0156 NdisTapi (1ab3d00c991ab086e69db84b6c0ed78f) C:\WINDOWS\system32\DRIVERS\ndistapi.sys
2010/12/19 23:33:20.0203 Ndisuio (f927a4434c5028758a842943ef1a3849) C:\WINDOWS\system32\DRIVERS\ndisuio.sys
2010/12/19 23:33:20.0218 NdisWan (edc1531a49c80614b2cfda43ca8659ab) C:\WINDOWS\system32\DRIVERS\ndiswan.sys
2010/12/19 23:33:20.0234 NDProxy (6215023940cfd3702b46abc304e1d45a) C:\WINDOWS\system32\drivers\NDProxy.sys
2010/12/19 23:33:20.0265 NetBIOS (5d81cf9a2f1a3a756b66cf684911cdf0) C:\WINDOWS\system32\DRIVERS\netbios.sys
2010/12/19 23:33:20.0312 NetBT (74b2b2f5bea5e9a3dc021d685551bd3d) C:\WINDOWS\system32\DRIVERS\netbt.sys
2010/12/19 23:33:20.0343 Npfs (3182d64ae053d6fb034f44b6def8034a) C:\WINDOWS\system32\drivers\Npfs.sys
2010/12/19 23:33:20.0390 Ntfs (78a08dd6a8d65e697c18e1db01c5cdca) C:\WINDOWS\system32\drivers\Ntfs.sys
2010/12/19 23:33:20.0468 Null (73c1e1f395918bc2c6dd67af7591a3ad) C:\WINDOWS\system32\drivers\Null.sys
2010/12/19 23:33:20.0531 NwlnkFlt (b305f3fad35083837ef46a0bbce2fc57) C:\WINDOWS\system32\DRIVERS\nwlnkflt.sys
2010/12/19 23:33:20.0546 NwlnkFwd (c99b3415198d1aab7227f2c88fd664b9) C:\WINDOWS\system32\DRIVERS\nwlnkfwd.sys
2010/12/19 23:33:20.0593 Parport (5575faf8f97ce5e713d108c2a58d7c7c) C:\WINDOWS\system32\DRIVERS\parport.sys
2010/12/19 23:33:20.0625 PartMgr (beb3ba25197665d82ec7065b724171c6) C:\WINDOWS\system32\drivers\PartMgr.sys
2010/12/19 23:33:20.0656 ParVdm (70e98b3fd8e963a6a46a2e6247e0bea1) C:\WINDOWS\system32\drivers\ParVdm.sys
2010/12/19 23:33:20.0671 PCI (a219903ccf74233761d92bef471a07b1) C:\WINDOWS\system32\DRIVERS\pci.sys
2010/12/19 23:33:20.0734 PCIIde (ccf5f451bb1a5a2a522a76e670000ff0) C:\WINDOWS\system32\DRIVERS\pciide.sys
2010/12/19 23:33:20.0765 Pcmcia (9e89ef60e9ee05e3f2eef2da7397f1c1) C:\WINDOWS\system32\drivers\Pcmcia.sys
2010/12/19 23:33:20.0937 PptpMiniport (efeec01b1d3cf84f16ddd24d9d9d8f99) C:\WINDOWS\system32\DRIVERS\raspptp.sys
2010/12/19 23:33:20.0953 PSched (09298ec810b07e5d582cb3a3f9255424) C:\WINDOWS\system32\DRIVERS\psched.sys
2010/12/19 23:33:20.0968 Ptilink (80d317bd1c3dbc5d4fe7b1678c60cadd) C:\WINDOWS\system32\DRIVERS\ptilink.sys
2010/12/19 23:33:21.0000 PxHelp20 (db3b30c3a4cdcf07e164c14584d9d0f2) C:\WINDOWS\system32\Drivers\PxHelp20.sys
2010/12/19 23:33:21.0156 RasAcd (fe0d99d6f31e4fad8159f690d68ded9c) C:\WINDOWS\system32\DRIVERS\rasacd.sys
2010/12/19 23:33:21.0187 Rasl2tp (11b4a627bc9614b885c4969bfa5ff8a6) C:\WINDOWS\system32\DRIVERS\rasl2tp.sys
2010/12/19 23:33:21.0203 RasPppoe (5bc962f2654137c9909c3d4603587dee) C:\WINDOWS\system32\DRIVERS\raspppoe.sys
2010/12/19 23:33:21.0250 Raspti (fdbb1d60066fcfbb7452fd8f9829b242) C:\WINDOWS\system32\DRIVERS\raspti.sys
2010/12/19 23:33:21.0281 Rdbss (7ad224ad1a1437fe28d89cf22b17780a) C:\WINDOWS\system32\DRIVERS\rdbss.sys
2010/12/19 23:33:21.0312 RDPCDD (4912d5b403614ce99c28420f75353332) C:\WINDOWS\system32\DRIVERS\RDPCDD.sys
2010/12/19 23:33:21.0343 RDPWD (6728e45b66f93c08f11de2e316fc70dd) C:\WINDOWS\system32\drivers\RDPWD.sys
2010/12/19 23:33:21.0390 redbook (f828dd7e1419b6653894a8f97a0094c5) C:\WINDOWS\system32\DRIVERS\redbook.sys
2010/12/19 23:33:21.0468 Secdrv (90a3935d05b494a5a39d37e71f09a677) C:\WINDOWS\system32\DRIVERS\secdrv.sys
2010/12/19 23:33:21.0531 serenum (0f29512ccd6bead730039fb4bd2c85ce) C:\WINDOWS\system32\DRIVERS\serenum.sys
2010/12/19 23:33:21.0562 Serial (cca207a8896d4c6a0c9ce29a4ae411a7) C:\WINDOWS\system32\DRIVERS\serial.sys
2010/12/19 23:33:21.0593 Sfloppy (8e6b8c671615d126fdc553d1e2de5562) C:\WINDOWS\system32\drivers\Sfloppy.sys
2010/12/19 23:33:21.0625 sfng32 (5fe18fff6fbcf218290042009eab023d) C:\WINDOWS\system32\drivers\sfng32.sys
2010/12/19 23:33:21.0718 splitter (ab8b92451ecb048a4d1de7c3ffcb4a9f) C:\WINDOWS\system32\drivers\splitter.sys
2010/12/19 23:33:21.0750 sr (76bb022c2fb6902fd5bdd4f78fc13a5d) C:\WINDOWS\system32\DRIVERS\sr.sys
2010/12/19 23:33:21.0796 Srv (0f6aefad3641a657e18081f52d0c15af) C:\WINDOWS\system32\DRIVERS\srv.sys
2010/12/19 23:33:21.0875 STHDA (784b73bd9d1c0fba6ca96e8976f4b0e6) C:\WINDOWS\system32\drivers\sthda.sys
2010/12/19 23:33:21.0968 swenum (3941d127aef12e93addf6fe6ee027e0f) C:\WINDOWS\system32\DRIVERS\swenum.sys
2010/12/19 23:33:22.0015 swmidi (8ce882bcc6cf8a62f2b2323d95cb3d01) C:\WINDOWS\system32\drivers\swmidi.sys
2010/12/19 23:33:22.0109 sysaudio (8b83f3ed0f1688b4958f77cd6d2bf290) C:\WINDOWS\system32\drivers\sysaudio.sys
2010/12/19 23:33:22.0171 Tcpip (9aefa14bd6b182d61e3119fa5f436d3d) C:\WINDOWS\system32\DRIVERS\tcpip.sys
2010/12/19 23:33:22.0234 TDPIPE (6471a66807f5e104e4885f5b67349397) C:\WINDOWS\system32\drivers\TDPIPE.sys
2010/12/19 23:33:22.0250 TDTCP (c56b6d0402371cf3700eb322ef3aaf61) C:\WINDOWS\system32\drivers\TDTCP.sys
2010/12/19 23:33:22.0281 TermDD (88155247177638048422893737429d9e) C:\WINDOWS\system32\DRIVERS\termdd.sys
2010/12/19 23:33:22.0359 Udfs (5787b80c2e3c5e2f56c2a233d91fa2c9) C:\WINDOWS\system32\drivers\Udfs.sys
2010/12/19 23:33:22.0406 Update (402ddc88356b1bac0ee3dd1580c76a31) C:\WINDOWS\system32\DRIVERS\update.sys
2010/12/19 23:33:22.0484 usbccgp (173f317ce0db8e21322e71b7e60a27e8) C:\WINDOWS\system32\DRIVERS\usbccgp.sys
2010/12/19 23:33:22.0500 usbehci (65dcf09d0e37d4c6b11b5b0b76d470a7) C:\WINDOWS\system32\DRIVERS\usbehci.sys
2010/12/19 23:33:22.0531 usbhub (1ab3cdde553b6e064d2e754efe20285c) C:\WINDOWS\system32\DRIVERS\usbhub.sys
2010/12/19 23:33:22.0546 usbprint (a717c8721046828520c9edf31288fc00) C:\WINDOWS\system32\DRIVERS\usbprint.sys
2010/12/19 23:33:22.0562 usbscan (a0b8cf9deb1184fbdd20784a58fa75d4) C:\WINDOWS\system32\DRIVERS\usbscan.sys
2010/12/19 23:33:22.0625 USBSTOR (a32426d9b14a089eaa1d922e0c5801a9) C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS
2010/12/19 23:33:22.0625 usbuhci (26496f9dee2d787fc3e61ad54821ffe6) C:\WINDOWS\system32\DRIVERS\usbuhci.sys
2010/12/19 23:33:22.0656 USB_RNDIS (bee793d4a059caea55d6ac20e19b3a8f) C:\WINDOWS\system32\DRIVERS\usb8023.sys
2010/12/19 23:33:22.0687 VgaSave (0d3a8fafceacd8b7625cd549757a7df1) C:\WINDOWS\System32\drivers\vga.sys
2010/12/19 23:33:22.0750 VolSnap (4c8fcb5cc53aab716d810740fe59d025) C:\WINDOWS\system32\drivers\VolSnap.sys
2010/12/19 23:33:22.0781 Wanarp (e20b95baedb550f32dd489265c1da1f6) C:\WINDOWS\system32\DRIVERS\wanarp.sys
2010/12/19 23:33:22.0828 wdmaud (6768acf64b18196494413695f0c3a00f) C:\WINDOWS\system32\drivers\wdmaud.sys
2010/12/19 23:33:22.0906 WudfPf (f15feafffbb3644ccc80c5da584e6311) C:\WINDOWS\system32\DRIVERS\WudfPf.sys
2010/12/19 23:33:22.0921 WudfRd (28b524262bce6de1f7ef9f510ba3985b) C:\WINDOWS\system32\DRIVERS\wudfrd.sys
2010/12/19 23:33:22.0968 \HardDisk0 - detected Rootkit.Win32.TDSS.tdl4 (0)
2010/12/19 23:33:22.0984 ================================================================================
2010/12/19 23:33:22.0984 Scan finished
2010/12/19 23:33:22.0984 ================================================================================
2010/12/19 23:33:22.0984 Detected object count: 1
2010/12/19 23:33:57.0734 \HardDisk0 - will be cured after reboot
2010/12/19 23:33:57.0734 Rootkit.Win32.TDSS.tdl4(\HardDisk0) - User select action: Cure
2010/12/19 23:34:01.0500 Deinitialize success

And from Malwarebytes...
Malwarebytes' Anti-Malware 1.50
www.malwarebytes.org

Database version: 5359

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

12/20/2010 1:30:24 AM
mbam-log-2010-12-20 (01-30-24).txt

Scan type: Full scan (C:\|)
Objects scanned: 256472
Time elapsed: 1 hour(s), 43 minute(s), 25 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#5 quietman7

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Posted 20 December 2010 - 05:32 PM

This is the pertinent section of the log which indicates a TDSS rootkit infected the Master Boot Record (MBR) and that it will be cured after reboot.

2010/12/19 23:33:22.0968 \HardDisk0 - detected Rootkit.Win32.TDSS.tdl4 (0)
2010/12/19 23:33:22.0984 ================================================================================
2010/12/19 23:33:22.0984 Scan finished
2010/12/19 23:33:22.0984 ================================================================================
2010/12/19 23:33:22.0984 Detected object count: 1
2010/12/19 23:33:57.0734 \HardDisk0 - will be cured after reboot
2010/12/19 23:33:57.0734 Rootkit.Win32.TDSS.tdl4(\HardDisk0) - User select action: Cure

This particular malware alters the MBR of the system drive to ensure persistent execution of malicious code. Essentially, it overwrites the MBR of the hard disk with its own code and stores a copy of the original MBR at another sector using rootkit techniques to hide itself. For more specific analysis and explanation of the infection, please refer to:Please reboot if you have not done so already. Rerun TDSSKiller again and post the new log to confirm the infection was cured.


Try doing an online scan to see if it finds anything else that the other scans may have missed.

Please perform a scan with Eset Online Anti-virus Scanner.
  • This scan requires Internet Explorer to work. If using a different browser, you will be given the option to download and use the ESET Smart Installer.
  • Vista/Windows 7 users need to run Internet Explorer as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run As Administrator from the context menu.
  • Click the green Posted Image button.
  • Read the End User License Agreement and check the box:
  • Check Posted Image.
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Check Remove found threats and Scan potentially unwanted applications. (If given the option, choose "Quarantine" instead of delete.)
  • Click the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer.
  • If offered the option to get information or buy software at any point, just close the window.
  • The scan will take a while so be patient and do NOT use the computer while the scan is running. Keep all other programs and windows closed.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop as ESETScan.txt.
  • Push the Posted Image button, then Finish.
  • Copy and paste the contents of ESETScan.txt in your next reply.
Note: A log.txt file will also be created and automatically saved in the C:\Program Files\EsetOnlineScanner\ folder.
If you did not save the ESETScan log, click Posted Image > Run..., then type or copy and paste everything in the code box below into the Open dialogue box:

C:\Program Files\ESET\EsetOnlineScanner\log.txt
  • Click Ok and the scan results will open in Notepad.
  • Copy and paste the contents of log.txt in your next reply.
-- Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.
.
.
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#6 mclinda

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Posted 22 December 2010 - 12:33 PM

I am away from that computer right now (holiday travel) but I will do this as soon as I can.

#7 quietman7

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Posted 22 December 2010 - 02:48 PM

I understand.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#8 mclinda

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Posted 01 January 2011 - 04:42 AM

2011/01/01 01:58:21.0531 TDSS rootkit removing tool 2.4.12.0 Dec 16 2010 09:46:46
2011/01/01 01:58:21.0531 ================================================================================
2011/01/01 01:58:21.0531 SystemInfo:
2011/01/01 01:58:21.0531
2011/01/01 01:58:21.0531 OS Version: 5.1.2600 ServicePack: 3.0
2011/01/01 01:58:21.0531 Product type: Workstation
2011/01/01 01:58:21.0531 ComputerName: NONE-D06889CBB6
2011/01/01 01:58:21.0531 UserName: Rebecca Rogers
2011/01/01 01:58:21.0531 Windows directory: C:\WINDOWS
2011/01/01 01:58:21.0531 System windows directory: C:\WINDOWS
2011/01/01 01:58:21.0531 Processor architecture: Intel x86
2011/01/01 01:58:21.0531 Number of processors: 2
2011/01/01 01:58:21.0531 Page size: 0x1000
2011/01/01 01:58:21.0531 Boot type: Normal boot
2011/01/01 01:58:21.0531 ================================================================================
2011/01/01 01:58:21.0781 Initialize success
2011/01/01 01:58:33.0125 ================================================================================
2011/01/01 01:58:33.0125 Scan started
2011/01/01 01:58:33.0140 Mode: Manual;
2011/01/01 01:58:33.0140 ================================================================================
2011/01/01 01:58:34.0437 ACPI (8fd99680a539792a30e97944fdaecf17) C:\WINDOWS\system32\DRIVERS\ACPI.sys
2011/01/01 01:58:34.0484 ACPIEC (9859c0f6936e723e4892d7141b1327d5) C:\WINDOWS\system32\drivers\ACPIEC.sys
2011/01/01 01:58:34.0578 aec (8bed39e3c35d6a489438b8141717a557) C:\WINDOWS\system32\drivers\aec.sys
2011/01/01 01:58:34.0625 AFD (7e775010ef291da96ad17ca4b17137d7) C:\WINDOWS\System32\drivers\afd.sys
2011/01/01 01:58:34.0859 AsyncMac (b153affac761e7f5fcfa822b9c4e97bc) C:\WINDOWS\system32\DRIVERS\asyncmac.sys
2011/01/01 01:58:34.0890 atapi (14b7688039d92319d8c41ec153831294) C:\WINDOWS\system32\Drivers\tsk_atapi.sys
2011/01/01 01:58:35.0046 Atmarpc (9916c1225104ba14794209cfa8012159) C:\WINDOWS\system32\DRIVERS\atmarpc.sys
2011/01/01 01:58:35.0125 audstub (d9f724aa26c010a217c97606b160ed68) C:\WINDOWS\system32\DRIVERS\audstub.sys
2011/01/01 01:58:35.0156 AvgLdx86 (b8c187439d27aba430dd69fdcf1fa657) C:\WINDOWS\System32\Drivers\avgldx86.sys
2011/01/01 01:58:35.0203 AvgMfx86 (53b3f979930a786a614d29cafe99f645) C:\WINDOWS\System32\Drivers\avgmfx86.sys
2011/01/01 01:58:35.0234 AvgTdiX (22e3b793c3e61720f03d3a22351af410) C:\WINDOWS\System32\Drivers\avgtdix.sys
2011/01/01 01:58:35.0296 Beep (da1f27d85e0d1525f6621372e7b685e9) C:\WINDOWS\system32\drivers\Beep.sys
2011/01/01 01:58:35.0343 cbidf2k (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\drivers\cbidf2k.sys
2011/01/01 01:58:35.0406 Cdaudio (c1b486a7658353d33a10cc15211a873b) C:\WINDOWS\system32\drivers\Cdaudio.sys
2011/01/01 01:58:35.0421 Cdfs (c885b02847f5d2fd45a24e219ed93b32) C:\WINDOWS\system32\drivers\Cdfs.sys
2011/01/01 01:58:35.0468 Cdrom (1f4260cc5b42272d71f79e570a27a4fe) C:\WINDOWS\system32\DRIVERS\cdrom.sys
2011/01/01 01:58:35.0625 DcCam (1b269ed3eb2d81ec11cd5b0544e89962) C:\WINDOWS\system32\DRIVERS\DcCam.sys
2011/01/01 01:58:35.0687 DcFpoint (bd6ce20068159f9714ebe9e76decab2c) C:\WINDOWS\system32\DRIVERS\DcFpoint.sys
2011/01/01 01:58:35.0718 DCFS2K (1315e0b5b6fc1fe930ee3498309700bd) C:\WINDOWS\system32\drivers\dcfs2k.sys
2011/01/01 01:58:35.0734 DcLps (5f5055efb3e0820f349924e7c5bd5af4) C:\WINDOWS\system32\DRIVERS\DcLps.sys
2011/01/01 01:58:35.0765 DcPTP (31689427da60a724b31a622b35ed21ec) C:\WINDOWS\system32\DRIVERS\DcPTP.sys
2011/01/01 01:58:35.0812 Disk (044452051f3e02e7963599fc8f4f3e25) C:\WINDOWS\system32\DRIVERS\disk.sys
2011/01/01 01:58:35.0859 dmboot (d992fe1274bde0f84ad826acae022a41) C:\WINDOWS\system32\drivers\dmboot.sys
2011/01/01 01:58:35.0906 dmio (7c824cf7bbde77d95c08005717a95f6f) C:\WINDOWS\system32\drivers\dmio.sys
2011/01/01 01:58:35.0937 dmload (e9317282a63ca4d188c0df5e09c6ac5f) C:\WINDOWS\system32\drivers\dmload.sys
2011/01/01 01:58:35.0984 DMusic (8a208dfcf89792a484e76c40e5f50b45) C:\WINDOWS\system32\drivers\DMusic.sys
2011/01/01 01:58:36.0062 drmkaud (8f5fcff8e8848afac920905fbd9d33c8) C:\WINDOWS\system32\drivers\drmkaud.sys
2011/01/01 01:58:36.0125 E100B (83403675cab29e7a4b885b11e7c855d8) C:\WINDOWS\system32\DRIVERS\e100b325.sys
2011/01/01 01:58:36.0203 Exportit (f85ffdeae43f9e9a7c3f4e3cc5ef09eb) C:\WINDOWS\system32\DRIVERS\exportit.sys
2011/01/01 01:58:36.0218 Fastfat (38d332a6d56af32635675f132548343e) C:\WINDOWS\system32\drivers\Fastfat.sys
2011/01/01 01:58:36.0281 Fdc (92cdd60b6730b9f50f6a1a0c1f8cdc81) C:\WINDOWS\system32\drivers\Fdc.sys
2011/01/01 01:58:36.0296 Fips (d45926117eb9fa946a6af572fbe1caa3) C:\WINDOWS\system32\drivers\Fips.sys
2011/01/01 01:58:36.0343 Flpydisk (9d27e7b80bfcdf1cdd9b555862d5e7f0) C:\WINDOWS\system32\drivers\Flpydisk.sys
2011/01/01 01:58:36.0468 FltMgr (b2cf4b0786f8212cb92ed2b50c6db6b0) C:\WINDOWS\system32\drivers\fltmgr.sys
2011/01/01 01:58:36.0531 Fs_Rec (3e1e2bd4f39b0e2b7dc4f4d2bcc2779a) C:\WINDOWS\system32\drivers\Fs_Rec.sys
2011/01/01 01:58:36.0593 Ftdisk (6ac26732762483366c3969c9e4d2259d) C:\WINDOWS\system32\DRIVERS\ftdisk.sys
2011/01/01 01:58:36.0609 Gpc (0a02c63c8b144bd8c86b103dee7c86a2) C:\WINDOWS\system32\DRIVERS\msgpc.sys
2011/01/01 01:58:36.0656 HDAudBus (573c7d0a32852b48f3058cfd8026f511) C:\WINDOWS\system32\DRIVERS\HDAudBus.sys
2011/01/01 01:58:36.0718 hidusb (ccf82c5ec8a7326c3066de870c06daf1) C:\WINDOWS\system32\DRIVERS\hidusb.sys
2011/01/01 01:58:36.0781 HTTP (f80a415ef82cd06ffaf0d971528ead38) C:\WINDOWS\system32\Drivers\HTTP.sys
2011/01/01 01:58:36.0843 i8042prt (4a0b06aa8943c1e332520f7440c0aa30) C:\WINDOWS\system32\DRIVERS\i8042prt.sys
2011/01/01 01:58:36.0937 ialm (88164ba0e3fc4172ff3a1bd82b756454) C:\WINDOWS\system32\DRIVERS\igxpmp32.sys
2011/01/01 01:58:37.0046 iaStor (9a65e42664d1534b68512caad0efe963) C:\WINDOWS\system32\drivers\iaStor.sys
2011/01/01 01:58:37.0125 Imapi (083a052659f5310dd8b6a6cb05edcf8e) C:\WINDOWS\system32\DRIVERS\imapi.sys
2011/01/01 01:58:37.0203 intelppm (8c953733d8f36eb2133f5bb58808b66b) C:\WINDOWS\system32\DRIVERS\intelppm.sys
2011/01/01 01:58:37.0250 Ip6Fw (3bb22519a194418d5fec05d800a19ad0) C:\WINDOWS\system32\drivers\ip6fw.sys
2011/01/01 01:58:37.0265 IpFilterDriver (731f22ba402ee4b62748adaf6363c182) C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys
2011/01/01 01:58:37.0281 IpInIp (b87ab476dcf76e72010632b5550955f5) C:\WINDOWS\system32\DRIVERS\ipinip.sys
2011/01/01 01:58:37.0312 IpNat (cc748ea12c6effde940ee98098bf96bb) C:\WINDOWS\system32\DRIVERS\ipnat.sys
2011/01/01 01:58:37.0375 IPSec (23c74d75e36e7158768dd63d92789a91) C:\WINDOWS\system32\DRIVERS\ipsec.sys
2011/01/01 01:58:37.0421 IRENUM (c93c9ff7b04d772627a3646d89f7bf89) C:\WINDOWS\system32\DRIVERS\irenum.sys
2011/01/01 01:58:37.0484 isapnp (05a299ec56e52649b1cf2fc52d20f2d7) C:\WINDOWS\system32\DRIVERS\isapnp.sys
2011/01/01 01:58:37.0546 Kbdclass (463c1ec80cd17420a542b7f36a36f128) C:\WINDOWS\system32\DRIVERS\kbdclass.sys
2011/01/01 01:58:37.0593 kbdhid (9ef487a186dea361aa06913a75b3fa99) C:\WINDOWS\system32\DRIVERS\kbdhid.sys
2011/01/01 01:58:37.0656 kmixer (692bcf44383d056aed41b045a323d378) C:\WINDOWS\system32\drivers\kmixer.sys
2011/01/01 01:58:37.0687 KSecDD (b467646c54cc746128904e1654c750c1) C:\WINDOWS\system32\drivers\KSecDD.sys
2011/01/01 01:58:37.0765 LNE100 (e7a30b307ac29afbb993049df04bb91b) C:\WINDOWS\system32\DRIVERS\LNE100V5.sys
2011/01/01 01:58:37.0796 mnmdd (4ae068242760a1fb6e1a44bf4e16afa6) C:\WINDOWS\system32\drivers\mnmdd.sys
2011/01/01 01:58:37.0843 Modem (dfcbad3cec1c5f964962ae10e0bcc8e1) C:\WINDOWS\system32\drivers\Modem.sys
2011/01/01 01:58:37.0875 Mouclass (35c9e97194c8cfb8430125f8dbc34d04) C:\WINDOWS\system32\DRIVERS\mouclass.sys
2011/01/01 01:58:37.0921 mouhid (b1c303e17fb9d46e87a98e4ba6769685) C:\WINDOWS\system32\DRIVERS\mouhid.sys
2011/01/01 01:58:37.0984 MountMgr (a80b9a0bad1b73637dbcbba7df72d3fd) C:\WINDOWS\system32\drivers\MountMgr.sys
2011/01/01 01:58:38.0015 MRxDAV (11d42bb6206f33fbb3ba0288d3ef81bd) C:\WINDOWS\system32\DRIVERS\mrxdav.sys
2011/01/01 01:58:38.0062 MRxSmb (f3aefb11abc521122b67095044169e98) C:\WINDOWS\system32\DRIVERS\mrxsmb.sys
2011/01/01 01:58:38.0093 Msfs (c941ea2454ba8350021d774daf0f1027) C:\WINDOWS\system32\drivers\Msfs.sys
2011/01/01 01:58:38.0140 MSKSSRV (d1575e71568f4d9e14ca56b7b0453bf1) C:\WINDOWS\system32\drivers\MSKSSRV.sys
2011/01/01 01:58:38.0156 MSPCLOCK (325bb26842fc7ccc1fcce2c457317f3e) C:\WINDOWS\system32\drivers\MSPCLOCK.sys
2011/01/01 01:58:38.0187 MSPQM (bad59648ba099da4a17680b39730cb3d) C:\WINDOWS\system32\drivers\MSPQM.sys
2011/01/01 01:58:38.0218 mssmbios (af5f4f3f14a8ea2c26de30f7a1e17136) C:\WINDOWS\system32\DRIVERS\mssmbios.sys
2011/01/01 01:58:38.0250 Mup (2f625d11385b1a94360bfc70aaefdee1) C:\WINDOWS\system32\drivers\Mup.sys
2011/01/01 01:58:38.0296 NDIS (1df7f42665c94b825322fae71721130d) C:\WINDOWS\system32\drivers\NDIS.sys
2011/01/01 01:58:38.0343 NdisTapi (1ab3d00c991ab086e69db84b6c0ed78f) C:\WINDOWS\system32\DRIVERS\ndistapi.sys
2011/01/01 01:58:38.0390 Ndisuio (f927a4434c5028758a842943ef1a3849) C:\WINDOWS\system32\DRIVERS\ndisuio.sys
2011/01/01 01:58:38.0421 NdisWan (edc1531a49c80614b2cfda43ca8659ab) C:\WINDOWS\system32\DRIVERS\ndiswan.sys
2011/01/01 01:58:38.0453 NDProxy (9282bd12dfb069d3889eb3fcc1000a9b) C:\WINDOWS\system32\drivers\NDProxy.sys
2011/01/01 01:58:38.0484 NetBIOS (5d81cf9a2f1a3a756b66cf684911cdf0) C:\WINDOWS\system32\DRIVERS\netbios.sys
2011/01/01 01:58:38.0531 NetBT (74b2b2f5bea5e9a3dc021d685551bd3d) C:\WINDOWS\system32\DRIVERS\netbt.sys
2011/01/01 01:58:38.0562 Npfs (3182d64ae053d6fb034f44b6def8034a) C:\WINDOWS\system32\drivers\Npfs.sys
2011/01/01 01:58:38.0609 Ntfs (78a08dd6a8d65e697c18e1db01c5cdca) C:\WINDOWS\system32\drivers\Ntfs.sys
2011/01/01 01:58:38.0718 Null (73c1e1f395918bc2c6dd67af7591a3ad) C:\WINDOWS\system32\drivers\Null.sys
2011/01/01 01:58:38.0765 NwlnkFlt (b305f3fad35083837ef46a0bbce2fc57) C:\WINDOWS\system32\DRIVERS\nwlnkflt.sys
2011/01/01 01:58:38.0781 NwlnkFwd (c99b3415198d1aab7227f2c88fd664b9) C:\WINDOWS\system32\DRIVERS\nwlnkfwd.sys
2011/01/01 01:58:38.0843 Parport (5575faf8f97ce5e713d108c2a58d7c7c) C:\WINDOWS\system32\DRIVERS\parport.sys
2011/01/01 01:58:38.0875 PartMgr (beb3ba25197665d82ec7065b724171c6) C:\WINDOWS\system32\drivers\PartMgr.sys
2011/01/01 01:58:38.0906 ParVdm (70e98b3fd8e963a6a46a2e6247e0bea1) C:\WINDOWS\system32\drivers\ParVdm.sys
2011/01/01 01:58:38.0921 PCI (a219903ccf74233761d92bef471a07b1) C:\WINDOWS\system32\DRIVERS\pci.sys
2011/01/01 01:58:38.0984 PCIIde (ccf5f451bb1a5a2a522a76e670000ff0) C:\WINDOWS\system32\DRIVERS\pciide.sys
2011/01/01 01:58:39.0015 Pcmcia (9e89ef60e9ee05e3f2eef2da7397f1c1) C:\WINDOWS\system32\drivers\Pcmcia.sys
2011/01/01 01:58:39.0218 PptpMiniport (efeec01b1d3cf84f16ddd24d9d9d8f99) C:\WINDOWS\system32\DRIVERS\raspptp.sys
2011/01/01 01:58:39.0234 PSched (09298ec810b07e5d582cb3a3f9255424) C:\WINDOWS\system32\DRIVERS\psched.sys
2011/01/01 01:58:39.0281 Ptilink (80d317bd1c3dbc5d4fe7b1678c60cadd) C:\WINDOWS\system32\DRIVERS\ptilink.sys
2011/01/01 01:58:39.0312 PxHelp20 (db3b30c3a4cdcf07e164c14584d9d0f2) C:\WINDOWS\system32\Drivers\PxHelp20.sys
2011/01/01 01:58:39.0468 RasAcd (fe0d99d6f31e4fad8159f690d68ded9c) C:\WINDOWS\system32\DRIVERS\rasacd.sys
2011/01/01 01:58:39.0500 Rasl2tp (11b4a627bc9614b885c4969bfa5ff8a6) C:\WINDOWS\system32\DRIVERS\rasl2tp.sys
2011/01/01 01:58:39.0515 RasPppoe (5bc962f2654137c9909c3d4603587dee) C:\WINDOWS\system32\DRIVERS\raspppoe.sys
2011/01/01 01:58:39.0546 Raspti (fdbb1d60066fcfbb7452fd8f9829b242) C:\WINDOWS\system32\DRIVERS\raspti.sys
2011/01/01 01:58:39.0593 Rdbss (7ad224ad1a1437fe28d89cf22b17780a) C:\WINDOWS\system32\DRIVERS\rdbss.sys
2011/01/01 01:58:39.0640 RDPCDD (4912d5b403614ce99c28420f75353332) C:\WINDOWS\system32\DRIVERS\RDPCDD.sys
2011/01/01 01:58:39.0687 RDPWD (6728e45b66f93c08f11de2e316fc70dd) C:\WINDOWS\system32\drivers\RDPWD.sys
2011/01/01 01:58:39.0734 redbook (f828dd7e1419b6653894a8f97a0094c5) C:\WINDOWS\system32\DRIVERS\redbook.sys
2011/01/01 01:58:39.0812 Secdrv (90a3935d05b494a5a39d37e71f09a677) C:\WINDOWS\system32\DRIVERS\secdrv.sys
2011/01/01 01:58:39.0828 serenum (0f29512ccd6bead730039fb4bd2c85ce) C:\WINDOWS\system32\DRIVERS\serenum.sys
2011/01/01 01:58:39.0859 Serial (cca207a8896d4c6a0c9ce29a4ae411a7) C:\WINDOWS\system32\DRIVERS\serial.sys
2011/01/01 01:58:39.0875 Sfloppy (8e6b8c671615d126fdc553d1e2de5562) C:\WINDOWS\system32\drivers\Sfloppy.sys
2011/01/01 01:58:39.0906 sfng32 (5fe18fff6fbcf218290042009eab023d) C:\WINDOWS\system32\drivers\sfng32.sys
2011/01/01 01:58:40.0015 splitter (ab8b92451ecb048a4d1de7c3ffcb4a9f) C:\WINDOWS\system32\drivers\splitter.sys
2011/01/01 01:58:40.0062 sr (76bb022c2fb6902fd5bdd4f78fc13a5d) C:\WINDOWS\system32\DRIVERS\sr.sys
2011/01/01 01:58:40.0093 Srv (0f6aefad3641a657e18081f52d0c15af) C:\WINDOWS\system32\DRIVERS\srv.sys
2011/01/01 01:58:40.0156 STHDA (784b73bd9d1c0fba6ca96e8976f4b0e6) C:\WINDOWS\system32\drivers\sthda.sys
2011/01/01 01:58:40.0250 swenum (3941d127aef12e93addf6fe6ee027e0f) C:\WINDOWS\system32\DRIVERS\swenum.sys
2011/01/01 01:58:40.0312 swmidi (8ce882bcc6cf8a62f2b2323d95cb3d01) C:\WINDOWS\system32\drivers\swmidi.sys
2011/01/01 01:58:40.0406 sysaudio (8b83f3ed0f1688b4958f77cd6d2bf290) C:\WINDOWS\system32\drivers\sysaudio.sys
2011/01/01 01:58:40.0484 Tcpip (9aefa14bd6b182d61e3119fa5f436d3d) C:\WINDOWS\system32\DRIVERS\tcpip.sys
2011/01/01 01:58:40.0546 TDPIPE (6471a66807f5e104e4885f5b67349397) C:\WINDOWS\system32\drivers\TDPIPE.sys
2011/01/01 01:58:40.0562 TDTCP (c56b6d0402371cf3700eb322ef3aaf61) C:\WINDOWS\system32\drivers\TDTCP.sys
2011/01/01 01:58:40.0609 TermDD (88155247177638048422893737429d9e) C:\WINDOWS\system32\DRIVERS\termdd.sys
2011/01/01 01:58:40.0671 Udfs (5787b80c2e3c5e2f56c2a233d91fa2c9) C:\WINDOWS\system32\drivers\Udfs.sys
2011/01/01 01:58:40.0718 Update (402ddc88356b1bac0ee3dd1580c76a31) C:\WINDOWS\system32\DRIVERS\update.sys
2011/01/01 01:58:40.0765 usbccgp (173f317ce0db8e21322e71b7e60a27e8) C:\WINDOWS\system32\DRIVERS\usbccgp.sys
2011/01/01 01:58:40.0796 usbehci (65dcf09d0e37d4c6b11b5b0b76d470a7) C:\WINDOWS\system32\DRIVERS\usbehci.sys
2011/01/01 01:58:40.0812 usbhub (1ab3cdde553b6e064d2e754efe20285c) C:\WINDOWS\system32\DRIVERS\usbhub.sys
2011/01/01 01:58:40.0843 usbprint (a717c8721046828520c9edf31288fc00) C:\WINDOWS\system32\DRIVERS\usbprint.sys
2011/01/01 01:58:40.0859 usbscan (a0b8cf9deb1184fbdd20784a58fa75d4) C:\WINDOWS\system32\DRIVERS\usbscan.sys
2011/01/01 01:58:40.0890 USBSTOR (a32426d9b14a089eaa1d922e0c5801a9) C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS
2011/01/01 01:58:40.0906 usbuhci (26496f9dee2d787fc3e61ad54821ffe6) C:\WINDOWS\system32\DRIVERS\usbuhci.sys
2011/01/01 01:58:40.0921 USB_RNDIS (bee793d4a059caea55d6ac20e19b3a8f) C:\WINDOWS\system32\DRIVERS\usb8023.sys
2011/01/01 01:58:40.0953 VgaSave (0d3a8fafceacd8b7625cd549757a7df1) C:\WINDOWS\System32\drivers\vga.sys
2011/01/01 01:58:41.0015 VolSnap (4c8fcb5cc53aab716d810740fe59d025) C:\WINDOWS\system32\drivers\VolSnap.sys
2011/01/01 01:58:41.0031 Wanarp (e20b95baedb550f32dd489265c1da1f6) C:\WINDOWS\system32\DRIVERS\wanarp.sys
2011/01/01 01:58:41.0093 wdmaud (6768acf64b18196494413695f0c3a00f) C:\WINDOWS\system32\drivers\wdmaud.sys
2011/01/01 01:58:41.0156 WpdUsb (cf4def1bf66f06964dc0d91844239104) C:\WINDOWS\system32\DRIVERS\wpdusb.sys
2011/01/01 01:58:41.0234 WudfPf (f15feafffbb3644ccc80c5da584e6311) C:\WINDOWS\system32\DRIVERS\WudfPf.sys
2011/01/01 01:58:41.0250 WudfRd (28b524262bce6de1f7ef9f510ba3985b) C:\WINDOWS\system32\DRIVERS\wudfrd.sys
2011/01/01 01:58:41.0562 ================================================================================
2011/01/01 01:58:41.0562 Scan finished
2011/01/01 01:58:41.0562 ================================================================================

I did the Eset scan wrong. I ran it and it reported that it had found and cleaned 7 infected files, but I didn't click the right thing to get the log, so I don't know what they were. I am rescanning and will post whatever it finds this time, if it finds something.

#9 quietman7

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Posted 01 January 2011 - 09:00 AM

Also let me know how your computer is running and if there are any more signs of infection, strange audio ads, unwanted pop-ups, security alerts, or browser redirects.
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#10 mclinda

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Posted 01 January 2011 - 02:46 PM

I reran the Eset scan. It didn't find any threats and thus won't give me an option to "list the found threats". I can get into the files it has previously quarantined, but they aren't coming up as a current threat. They are:

C:\WINDOWS\system32\drivers\etc\hosts.bak
C:\Documents and Settings\Rebecca Rogers\Local Settings\Application Data\Microsoft\Windows Defender\File Tracker\{EB3E69BA-35F7-4BAE-8A7E-E87291ABC83F}
C:\Documents and Settings\Rebecca Rogers\Local Settings\Application Data\Microsoft\Windows Defender\File Tracker\{8C94A611-B96C-4D05-979B-C4D2086D303C}
C:\Documents and Settings\Rebecca Rogers\Local Settings\Application Data\Microsoft\Windows Defender\File Tracker\{67F7295E-762B-4657-B796-49EDDA5B245B}
C:\Documents and Settings\Rebecca Rogers\Local Settings\Application Data\Microsoft\Windows Defender\File Tracker\{0D5A637F-529C-49F2-A5F1-358D0C5A71A6}
C:\Documents and Settings\Rebecca Rogers\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\105aac7339e.jar-59359940-65e35433.zip
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\G8LB27GZ\info[1].pdf

My computer appears to be running normally now. There are no obvious problems.

#11 quietman7

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Posted 01 January 2011 - 04:27 PM

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Posted Image > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Posted Image > Run... and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista and Windows 7 users can refer to these links:
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#12 mclinda

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Posted 03 January 2011 - 06:16 PM

Ok, I have done that. Is there anything else I need to do?

Thanks for your help!

#13 quietman7

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Posted 04 January 2011 - 09:29 AM

You're welcome.

:thumbup2: Tips to protect yourself against malware and reduce the potential for re-infection:

Keep Windows and Internet Explorer current with all security updates from Microsoft which will patch many of the security holes through which attackers can gain access to your computer. When necessary, Microsoft releases security updates on the second Tuesday of each month and publishes Security update bulletins to announce and describe the update. If you're not sure how to install updates, please refer to Updating your computer. Microsoft also recommends Internet 6 and 7 users to upgrade their browsers due to security vulnerabilities which can be exploited by hackers.

Avoid gaming sites, porn sites, pirated software (warez), cracking tools, and keygens. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. In some instances an infection may cause so much damage to your system that recovery is not possible and the only option is to wipe your drive, reformat and reinstall the OS.

Avoid peer-to-peer (P2P) file sharing programs (i.e. Limewire, eMule, Kontiki, BitTorrent, BitComet, uTorrent, BitLord, BearShare). They too are a security risk which can make your computer susceptible to malware infections. File sharing networks are thoroughly infected and infested with malware according to Senior Virus Analyst, Norman ASA. Malicious worms, backdoor Trojans IRCBots, and rootkits spread across P2P file sharing networks, gaming, porn and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans, and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications.
Beware of Rogue Security software as they are one of the most common sources of malware infection. They infect machines by using social engineering and scams to trick a user into spending money to buy a an application which claims to remove malware. For more specific information on how these types of rogue programs install themselves and spread infections, read How Malware Spreads - How did I get infected.

Keeping Autorun enabled on flash drives has become a significant security risk as they are one of the most common infection vectors for malware which can transfer the infection to your computer. One in every eight malware attacks occurs via a USB device. Many security experts recommend you disable Autorun as a method of prevention. Microsoft recommends doing the same.

...Disabling Autorun functionality can help protect customers from attack vectors that involve the execution of arbitrary code by Autorun when inserting a CD-ROM device, USB device, network shares, or other media containing a file system with an Autorun.inf file...For more information about this issue, including download links for this non-security update, see Microsoft Knowledge Base Article 967715

Microsoft Security Advisory (967940): Update for Windows Autorun
Microsoft Article ID: 971029: Update to the AutoPlay functionality in Windows

Note: If using Windows 7, be aware that in order to help prevent malware from spreading, the Windows 7 engineering team made important changes and improvements to AutoPlay so that it will no longer support the AutoRun functionality for non-optical removable media.

Always update vulnerable software like Adobe Reader and Java Runtime Environment (JRE) with the latest security patches. Older versions of these programs have vulnerabilities that malicious sites can use to exploit and infect your system.
Change all passwords: Anytime you encounter a malware infection on your computer, especially if that computer was used for online banking, has credit card information or other sensitive data on it, all passwords should be changed immediately to include those used for banking, email, eBay, paypal and any online activities which require a username and password. You should consider them to be compromised and change passwords as a precaution in case an attacker was able to steal your information when the computer was infected. If using a router, you need to reset it with a strong logon/password so the malware cannot gain control before connecting again.

Security Resources from Microsoft:Other Security Resources:Browser Security Resources:
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