Posted 14 December 2010 - 12:03 PM
Did my first post get put in the wrong forum?
I previously posted in a different forum: Virus, Trojan, Spyware, and Malware Removal Logs
My post is titled: HDDRESCUE Malware How to proceed?
I don't want to re-post my same message, but I am concerned no one has replied to it. Did I put it in the wrong forum? Can it be moved or should I repost it in this forum?
I have tried to follow the First steps guide but the malware seems to be blocking my attempts to open a browser or to launch and start programs so I can download or run the scan software recommended here. I need a little help on how to get started. I don't want to make things worse so I have left my computer off while I am waiting to get some direction on how to proceed. Unsure how to get going on this problem.
Your assistance is appreciated